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Campus Services & Resources

  1. Student Services
    1. Alumni Association and Alumni Office
    2. The Wellness Center
    3. Child Development Center
    4. Dean of Students Office
    5. Disability Services
    6. The Elliot Center
    7. Financial Aid Office
    8. Global Education Office
    9. Graduate Studies
    10. Information Technology Group (ET&S)
    11. Mail Services
    12. Registrar
    13. Student Accounts Office
    14. Upward Bound Programs
    15. Veterans Services
  2. Campus Life
    1. L.P. Young Student Center & Student Involvement Opportunities
    2. Student Involvement Programs
    3. Recreation Center/Spaulding Gym
    4. Religion & Spirituality
  3. Convenience
    1. ATM Use
    2. Bookstore
    3. Direct Deposit of Paychecks
    4. Recycling and Rubbish Disposal
  4. Arts and Culture
    1. Putnam Lecture Hall
    2. Redfern Arts Center at Keene State College
    3. Thorne-Sagendorph Art Gallery

Student Services

Alumni Association and Alumni Office

The Keene State College Alumni Association (KSCAA) Board of Directors, in partnership with a core group of alumni volunteers and the Alumni Relations Office, promotes the welfare of Keene State College and its 35,000 alumni. The Board is responsible for developing and implementing strategies, programs, and initiatives for its members and Keene State College in conjunction with the Alumni Relations Office.

The College and the Alumni Association encourage the lifelong engagement of alumni and provide a range of opportunities to connect with friends, faculty, staff, and students. Keene State’s alumni network boasts over 24,000 alumni profiles on the professional networking platform LinkedIn and alumni are invited back throughout the year for the Career Speaker Series, Resumania, and the semi-annual Career Fair. Alumni come back to campus to reconnect during events such as reunion and also volunteer to host events in their region or for their interest-groups. We encourage Keene State College students to be lifelong partners, staying connected, informed and involved with the College.

Opportunities to be involved as a student include the for-credit internships and student worker positions.

More information can be found at:

The Wellness Center

(Third floor Elliot Center) As as resource to students, The Wellness Center provides a wide range of holistic health and wellness services including acute medical care, wellness and sexual health visits, vaccine clinics, short-term individual and group emotional health counseling, psychiatric medication evaluations and treatment, consultation, off-campus referrals, and an after-hour mental health emergency counselor hotline. Additionally, the Center provides a variety of health education, wellness promotion, wellness programs and experiences, and prevention services such as group workshops and community-based programming designed to prevent personal challenges and enhance the overall well-being of the members of our campus community.

Our medical and counseling services are available by appointment only, although urgent needs during business hours can be assessed by calling (603) 358-2200. Appointments are best scheduled via online scheduling through the secure, confidential portal on The Wellness Center’s website or students can call (603) 358-2200 to request an appointment.

We are open Monday through Friday from 8 a.m. to 4:30 p.m. during the fall, spring, and summer semesters and we are staffed by licensed counselors, graduate-level counseling trainees supervised by our licensed counselors, board-certified nurse practitioners, registered nurses, medical assistants, professional health educators, and prevention specialists. Health insurance is not required and there are no additional fees to see a provider or a counselor in The Wellness Center. However, prescription medications, laboratory tests, referrals to outside providers, or psychological testing are sometimes ordered and these services can incur charges.

If a student needs urgent medical attention after office hours or on the weekends, we encourage the student to go to a nearby urgent care. For any mental health emergencies, an on-call counselor is available after-hours and on weekends by calling (603) 358-2436. Note that for any emergency, students can also call the Department of Campus Safety, dial 911, or go to nearest emergency department. Students accessing these off-campus resources should bring their health insurance cards with them to these appointments as these visits are not covered by the KSC health fee. Students should check with their insurance prior to accessing outside care to learn what their insurance covers and what it does not.

It is important to highlight that The Wellness Center has a strict confidentiality policy by law and will not release any information to the College or to any other person regarding our contact with a student without permission from the student except in a serious emergency. We look forward to supporting your success at the College.

Child Development Center

The Child Development Center is a demonstration early childhood education facility for Keene State College students, practicing professionals, and children and their families. The Center strives to model best practices by offering nurturing environments where young children are encouraged to explore, to be creative, to cultivate positive relationships, to experience the joy of learning, and to develop a sense of community. During the academic year, the Child Development Center provides student employment through the Federal Work Study Program. The Child Development Center accepts enrollment applications at any time from parents. Preference is given to current CDC families and Keene State College faculty, staff, and students.

Dean of Students Office

(Community Standards, Dean of Students, and Title IX Office at 48 Butler Court) Dean of Students Office, is the central coordination point for student concerns and the coordination of the leave of absence and withdrawal process.

As a student advocate, the Dean of Students Office will hear student concerns and will help students understand the policies and procedures of the College in order to advance resolution of their concerns and/or refer students to the appropriate services. The Dean of Students Office frequently helps students with personal or family matters and acts as a liaison with both internal and external resources.

Disability Services

(First floor, Elliot Center) The Office of Disability Services (ODS) coordinates academic accommodations for students with documented disabilities and provides accommodations such as alternative testing, note-takers, texts in alternative forms, and assistive technology resources. In order to establish eligibility, students must provide documentation of their disability and meet with a counselor. Through partnerships with students, faculty and staff, we promote self-awareness, self-determination, and self-advocacy to enhance opportunities for academic success.

The Elliot Center

The Elliot Center is a collection of student service offices designed specifically to provide a central location to address a broad set of student needs.

Financial Aid Office

(First floor, Elliot Center) The Financial Aid Office administers and processes all types of financial assistance. The Financial Aid Office awards financial aid, authorizes the on-campus employment programs (College Work-Study and Student Hourly), and counsels students concerning financial matters.

Global Education Office

(1st Floor Elliot Center) The Global Education Office (GEO) serves as the campus hub for global academic experiences at Keene State College, providing information and support for incoming international and national exchange students, outgoing study abroad/study away students, and faculty led international courses. Open all year, the GEO office staff are available to students wanting to learn more about international study opportunities and to support international students on campus in the areas of cross cultural adjustment, visa, and initial orientation. It sponsors a study away photo contest and study away fair each semester.

Graduate Studies

(First floor, Elliot Center)

Education Programs:

All education programs require immersion in field-based experiential learning and full documentation and demonstration of the ability to address a wide range of State and National professional competencies.

Earn a Master of Education degree in one of three specialty areas: Special Education with certification grades K to 12; Curriculum & Instruction; or Educational Leadership with certification as a Principal grades K to 12. Students in these programs conduct practical and individually tailored research, are mentored by top faculty, and participate in face-to-face instruction.

The Post-Baccalaureate teacher certification program closely follows the undergraduate Educator Preparation model and is composed of undergraduate courses in the selected subject area and field of education. There are sixteen different subject certifications available through this program. Up to twenty-four qualified credits may be applied from the post-baccalaureate program toward requirements for the M.Ed.

The Post-Master’s certification program: Educational Leadership is available for experienced educators seeking to become certified as a Principal grades K to 12.

Safety & Occupational Health Applied Sciences:

The Master of Science in Safety & Occupational Health Applied Sciences is designed for motivated safety professionals or graduates with a safety major or minor who are ready to engage in a personalized plan of study that shows they have the knowledge, skills and dispositions of seasoned professionals.

Master of Arts in History and Archives:

Archival records are useful at every level of society; from personal and familial to national and international. But these records are easily lost or damaged without efforts to preserve, protect, and keep them accessible. Graduates will be eligible to take the archival certification exam administered by the Academy of Certified Archivists.

The M.A. in History and Archives Program offers a “4 plus 1” option for current undergraduate students who wish to complete their studies without interruption at the Master’s level. Students with a baccalaureate degree in any field may apply for admission to this graduate program on a part-time or full-time basis

Information Technology Group (ET&S)

(Second floor, Elliot Center) The Information Technology (IT) Group provides a wide range of technology service and support for the students, faculty, and staff of Keene State College. They are responsible for providing the campus with a reliable, flexible and secure technology infrastructure and the delivery of information technology services in support of academic excellence and efficient administrative services.

KSC students use information technology to complete the requirements of their coursework, to access class lectures and syllabi, to carry out research, pay their bill, register for courses and to communicate electronically. To do this, all students are provided with a MyKSC account, a Canvas account, and Office 365. The HelpDesk provides support for all of the technology used at KSC including: MyKSC, Canvas, Office 365, wireless network, public computing cluster and TV cable.

Please visit the IT Group for more information about the services and support IT provides to students, as well as, the responsibilities and expectations of students using IT resources.

Mail Services

(Second floor, Young Student Center) All students who live on campus are assigned a mailbox located on the second floor of the Young Student Center. To ensure accurate and timely delivery of mail and parcels, Mail Services requests that students use their 4 digit box number on all correspondence, packages and when opening a bank or credit card account. While you are a resident student at KSC, you should write your address in the following format:


You can use this format when you have packages sent to Keene State College for US Mail, UPS, FedEx and DHL.

The KSC zip code is 03435 and the last four digits are the number of your assigned mailbox. You keep the same mailbox for as long as you live on campus. Commuter students who wish to rent mailboxes should inquire at Mail Services.

Other services at KSC Mail Services which include shipping mail or packages via U.S. Mail, UPS, and FedEx. Our fax machine is also available to send or receive faxes.


(First floor, Elliot Center)

The Registrar’s Office maintains and verifies academic records for all students. The office processes course registration, grading, academic standing, enrollment/degree verification, academic transcripts, and graduation/diplomas, etc.

Student Accounts Office

(First floor, Elliot Center) Student Accounts Office generates online billing information, accepts tuition & fee payments, processes payment plans, refunds credit balances and houses the Veteran’s Certifying Official.

Upward Bound Programs

The Upward Bound Programs are year-round college preparatory programs. Upward Bound prepares students for success in high school and enrollment in college. Upward Bound Math-Science prepares students for success in high school and postsecondary programs that lead to careers in the fields of math and science. Upward Bound and Upward Bound Math-Science are each funded by five-year grants from the U.S. Department of Education and are free of charge to students who meet eligibility criteria. Upward Bound serves students enrolled in the following high schools in New Hampshire and Vermont: Bellows Falls Union, Brattleboro Union, Fall Mountain Regional, Green Mountain Union, Hinsdale Middle/High School, Keene, Leland and Gray Union, and Springfield. Upward Bound Math-Science serves students enrolled in the following high schools in New Hampshire: Conant High School, ConVal High School, Hillsborough-Deering High School, and John Stark Regional High School.

Veterans Services

The Student Accounts Office Veteran’s Certifying Official accepts paperwork to assist students in receiving their VA educational assistance entitlement. Enrollment certifications are completed by this office and reported to the appropriate VA regional office (Buffalo, NY). You may contact the Certifying Official Shelly Faulkner if you have any questions.

Campus Life

L.P. Young Student Center & Student Involvement Opportunities

L.P. Young Student Center

The Lloyd P. Young Student Center at Keene State College is the community center of the campus, a gathering place for all members of the College family including students, faculty, staff, and alumni as well as guests from the greater Keene community.

As the “living room” of the College, the Student Center provides services, conveniences, and amenities needed by members of the College family for their daily campus lives and for getting to know and understand one another through informal association outside the classroom. The Student Center is home to the Office of Student Involvement and associated programs, Transitions and Community Living, a variety of dining options, the mailroom, and the campus bookstore. The Student Center also offers a variety of student meeting, programming, and gathering spaces.

The Office of Student Involvement

The Office of Student Involvement, located on the third floor of the L.P. Young Student Center, promotes student learning by providing opportunities for leadership, personal growth, service, and career development. Programs administered by this office; Student Activities & Organizations, Fraternity & Sorority Life, Leadership Development, Community Service, Late Night Programs, and the Night Owl Café and Owl’s Perch Game Room, support the missions of the L.P. Young Student Center and Keene State College. Through involvement, students gain the experience needed to succeed socially, intellectually, and professionally during their time at Keene State College and beyond. To find out more about all of the ways you can get involved on campus, visit us at

Student Involvement Programs

Community Service

The Community Service program serves as a resource for students to connect with meaningful co-curricular service initiatives in partnership with local, regional, and international communities. We do this by:

  • organizing a spectrum of community service initiatives that respond to community needs and complement the mission and values of Keene State College.
  • promoting opportunities for involvement in student and community-led community service initiatives.
  • advising and supporting service-based student organizations, building their capacity to engage peers in sustainable, effective, and mutually beneficial community service initiatives.
  • facilitating opportunities for campus and community constituents to strengthen partnerships and collaboration through training, education, and assessment.
  • inspiring students to make a lasting personal commitment to service, leadership, and social justice.

We recognize that community service takes many forms—direct and indirect volunteerism, advocacy, and philanthropy—which together create the greatest potential for student learning and community impact. Learn more about service at Keene State College at

Fraternity and Sorority Life

Membership in a recognized fraternity or sorority provides students with an enhanced college experience through leadership opportunities, social interactions, collaboration towards a common goal, as well as building life-long relationships. Our fraternity and sorority community is deeply rooted in the values of each organization as well as the shared community values and standards of academic success, accountability, service, leadership development and fellowship. Fraternity and Sorority Life and the Office of Student Involvement work closely with the recognized chapters on our campus to promote and enhance the overall fraternity and sorority experience for students here at KSC by upholding the values and standards of each organization as well as those of the College. Fraternity and Sorority life also offers students opportunities to develop academically, gain personal rewards through community service and outreach, and achieve a sense of responsibility. For more information about the Keene State College fraternity and sorority community, visit

Leadership Development Program

The purpose of the Office of Student Involvement’s Leadership Development program is to empower all students to find the leader within. We offer a variety of opportunities to help all of our students develop the skills and confidence necessary to exercise their leadership abilities on campus, in their profession, and in their community. KSC leadership programs are designed to promote the idea that all students have the potential to be leaders, and that those abilities are meant to be used to serve others. To find out about upcoming leadership development opportunities and events, visit <

Student Activities and Organizations

Taking part in Student Activities and Organizations is a great way to get involved here at Keene State College. With many student organizations of all types and sizes to choose from, there’s a little something for everybody. Why should YOU get involved? Being active in a student organization has been shown to help students develop personally, socially, intellectually, and spiritually. Students who become involved in organizations are more likely to continue through graduation because they are able to develop ties and friendships that help them “anchor” to the campus. Being involved also enhances opportunities for career development by giving students various skills that help when they graduate. And most importantly, giving time and talent to an organization will not only help that group, but it will also help to make your college experience a valuable and enjoyable one! Take a moment to check out the student organizations list at

Late Night Programs

The Night Owl Café is a multi-purpose eating and entertainment establishment on the second floor of the Student Center. Events and programs in the NOC include: bingo, movies, comedy shows, and other special events. All events in the Night Owl are free for KSC students. Popcorn and soda are served all day long and are also free of charge. The Owl’s Perch Game Room is located next to the NOC on the second floor of the Student Center and provides activities and games for students including ping-pong, pool tables, video game consoles, air hockey, and more! Visit for more information.

Night Owl Cafe and Game Room

The Night Owl Café is a multi-purpose eating and entertainment establishment on the second floor of the Student Center. Events and programs in the NOC include: bingo, movies, comedy shows, DirecTV sport packages, and other special events. All events in the Night Owl are free for KSC students. Popcorn and soda are served all day long and are also free of charge. The Game Room is located next to the NOC on the second floor of the Student Center and provides activities and games for students including ping-pong, pool tables, air hockey, and more! Visit for more information.

Recreation Center/Spaulding Gym

The mission of Recreational Sports is to plan, organize and direct a sports and fitness program which is broad in nature and will appeal to diverse interests and skill levels. The program includes intramural sports, club sports, group fitness classes, BodyWorks fitness center, open recreation, and special events. The focus is on fitness, wellness and the development of healthy lifestyles.

The goals of the program are based on the expectation of improved physical health and vitality, as well as enhancement of academic and workplace productivity that result from regular physical activity. Full-time and part-time matriculated students at KSC gain access to the Recreation Center and all Recreational Sports programs through payment of their student fees.

Visit the Recreational Sports site for more information about the programs offered, policies, and hours.

Religion & Spirituality

Keene State supports opportunities and actively assists students in developing specific areas of interest, including spiritual health and wellness. There are multiple recognized student organizations which have a spiritual/religious emphasis, including:

  • CRU Keene (formerly known as Campus Crusade for Christ)
  • Hillel (Jewish Student Organization)

There is also a brochure with a list of local houses of worship available for students from The Office of Multicultural Student Support or The Wellness Center. Students with an interest in developing a recognized student organization with a spiritual emphasis that is not currently represented, contact the Office of Student Involvement.



Thousands of bank cards are accepted at the Student Center’s TD Bank ATM. Whether you bank in New England or New Zealand, you can get the cash you need because Bank of New Hampshire is a member of the NYCE, CIRRUS, and PLUS networks.


(First floor Young Student Center) The KSC Student Store is your best source for textbook rentals, digital textbooks, and new and used textbooks. The bookstore accepts Owl Cash, BECA, Barnes & Noble gift cards, cash, check, and all major credit cards. We accept PayPal, Visa Checkout, and Masterpass via our website only.

It is the one stop shop for all Keene State College gear, school supplies, art and design supplies, laptops, residence hall supplies, health and beauty items, or a quick snack.

All registered students are eligible for student discounts on software via ThinkEDU.

Direct Deposit of Paychecks

Electronic direct deposit of paychecks is available to all students working on campus. Paychecks can be deposited into any bank in the country and the funds will be available to you on payday. Signing up for direct deposit guarantees that you’ll always get your paycheck on time regardless of weather conditions or campus closures, no need to run to your mailbox or visit the payroll office!

You can elect to have a portion of your pay deposited into one account and the balance into another. Or, simply have the entire net pay deposited into one account. Signing up is easy just follow the below instructions or reach out to USNH Payroll for additional help.

Set up Direct Deposit

*Log in (If having trouble connecting to WISE, please contact the IT Helpdesk at (603-862-4242)

*Select “Employee Services”

*Select “Pay Information”

*Select “Direct Deposit Allocation”

*Click the link at the bottom of the center of the screen that says “Add New Direct Deposit”

*Enter Bank Routing Number and Account Number. Be careful and double check your entry because it will be active for your next pay

*Choose “Checking” or “Savings” for Account Type

*Enter “100” and leave drop down as “percent” (If you would like to set up more than one account, please see instructions for “Adding multiple accounts” for the remaining set of instructions)

*Click both “Payroll Deposit” and “Accounts Payable Deposit” check boxes

*Click “Submit”

Payroll Questions? The Payroll Team can be reached at 603-862-1400 or email:

Recycling and Rubbish Disposal

Reduce. Reuse. Recycle. RETHINK! Students are responsible for locating and using recycling and waste containers on campus.

Every building has recycling and waste receptacles. Every residence hall room has a blue bag for paper and container recycling. Students are responsible for proper disposal of their wastes by recycling materials accepted by the College’s program using the dumpster/toters for other waste.

Leaving room trash in the hallways and bathrooms is not acceptable. Housekeepers are not responsible for taking student room waste to the dumpster and recycling containers.

Recycling collection and management is handled by C & W and waste management at Keene State College is the responsibility of the Physical Plant/Grounds department.

Free Green Bike Program:
Free Green Bike Program: Green bikes are available for free for check out at the Mason Library with your student identification. The program is available year-round. Bike helmets are also available at no charge from the library. Before checking out a Green Bike, students must be familiar with the Green Bike policy, which will be discussed at the time of a Green Bike checkout.

Arts and Culture

Putnam Lecture Hall

The Keene State College Film Society screens a variety of feature and classic films year-round in Putnam Arts Lecture Hall in the east wing of the Redfern Arts Center on Brickyard Pond. The hall is equipped for 16-, 35-, and 70-mm film formats with Dolby Digital Surround Sound. Screenings are usually at 7 p.m. and 9 p.m. Friday and Saturday, and 7 p.m. Sunday through Thursday, with matinees at 2 p.m. on Saturday and Sunday. Students with ID cards are admitted at reduced prices. Visit the Putnam web site for the current film series schedule.

Redfern Arts Center at Keene State College

Student and faculty productions and visiting artists of national and international reputation appear in the Main and Wright Theatres and in the Alumni Recital Hall of the Redfern Arts Center. A valid student ID allows you to purchase a ticket to each performance at the reduced KSC student price. The Redfern Presenting Series also offers free outreach activities and opportunities to meet and work with professional artists. A membership, offering reduced rates for an entire season of programs, is available for both students and non-students. Call the Redfern Arts Center box office, 358-2168, for more information. Visit the Redfern Arts Center web site for the most updated events schedule.

(Wyman Way) The Thorne-Sagendorph Art Gallery – free admission – has been a gathering place for students, artists, educators, visitors, and friends for over 50 years. The gallery hosts exhibitions of work by local, national, and international artists, originates a broad range of innovative education and public programs, and fosters diverse connections across disciplines, communities, and generations. The mission of the Thorne is to equally serve the people of the Monadnock region and the Keene State community as a center for the discovery, enjoyment, study, and debate of the visual arts. Exhibitions change 4-5 times per year; most new shows open with a reception including live music and refreshments; our galleries and our new lobby are welcoming to all. Please check the gallery website for information about current and upcoming exhibitions and events.

Student Handbook – Page 5 of 17

About this Policy

Ownership: Dean of Students
Last Modified: Jan 12, 2024 –
Categories: Student Support
For questions regarding this policy, please contact the policy owner.
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