ADA Grievance Procedure
Submit your change of address through MyKSC > Self Service > User Options. If you are having trouble updating your address through Self-Service, please email KSC Registrar.
Alcohol Poisoning/Protective Custody Protocol
Keene State College considers the over consumption and abuse of alcohol to be a serious risk to a person’s health and safety. In the event that it is determined through an assessment made by Campus Safety that a student is in need of medical treatment to prevent or treat alcohol poisoning, the student will be transported to Cheshire Medical Center.
If it is determined that the student is intoxicated to the point that they are not capable of ensuring their own safety, but do not need medical attention, the student will be placed into Protective Custody with the City of Keene Police Department.
Following these situations, students will be contacted by the College. The student will be required to attend a series of meetings with a nurse practitioner or physician and/or a member of the Counseling Center staff. Our goal is to take advantage of this opportunity to assess, educate, counsel, and assure that the student is no longer at risk for future harm to him or herself.
Bicycling, Rollerblading, and Skateboarding
The College recognizes that students, faculty, and staff use a variety of means of transportation on campus. Although personal choice is important, the College must consider the safety and well-being of the campus community and its visitors. In an effort to accomplish this, the College has the following policy regarding the use of bicycles, rollerblades, and skateboards on campus.
All individuals using bicycles, rollerblades, and skate-boards are expected to use the equipment in a manner which is appropriate, considerate of others and of College property. Individuals who use the equipment recklessly or without care of others and College property will be confronted, documented, and addressed through the College’s judicial system.
These means of transportation are to be used as such - transportation from one location to another. The College recognizes that individuals may perform flat ground tricks as they move along, but such tricks involve risks and it is the sole responsibility of the operators to maintain control of themselves and their equipment.
Individuals are prohibited from engaging in tricks (sliding, grinding, jumps, and so forth) that involve any College property (e.g., stairs, steps, railings, benches, entrances to buildings). Loitering or “sessioning” on campus for the purpose of attempting tricks or stunts will be confronted and dealt with through the College judicial system.
The campus should be maintained as a safe and beautiful environment for everyone. Reckless tricks that endanger individuals and property should not be undertaken. By working together, the Department of Campus Safety believes, the campus community can meet these goals.
Brickyard Pond Use
Brickyard Pond, located behind the Redfern Arts Center, is a beautiful area where students may relax and enjoy the natural setting. So that a safe environment is maintained, any type of raft or boat is prohibited from being used on the pond. Swimming and fishing are also prohibited. In the winter, ice skating and ice fishing are prohibited.
Candle and Incense Policy
The use and/or possession of any type of candle (except for electric candles), candle warmer or incense, and/or paraphernalia associated with these items on College premises or at College-sponsored events, except when authorized by a College Official, is prohibited.
College Name, Seal, and Logo
Controlled Substance Policy
Students are not permitted to use, possess, grow, manufacture, or distribute (or have intent to distribute) controlled substances except as expressly permitted by law. Alcohol and Other Drug Policies
Directives on Public Health
Failure to comply with College directives designed to meet Federal, State, and/or local public health directives is a violation of College policy.
Violations of this policy may include hosting a large gathering, failure to appropriately wear face coverings, not following social distancing, and/or lack of compliance with other health regulations meant to prevent the spread of a disease or contagion, etc.
Disorderly, Disruptive, or Indecent Behavior Policy
The following describes behaviors that are considered by the College to be disorderly, disruptive, or indecent whether they occur on or off campus:
- Participating in a demonstration, riot or activity that disrupts the normal operations of the College and/or infringes on the rights of other members of the College community; leading or inciting others to disrupt scheduled and/or normal activities within any campus building or area;
- Obstructing the free flow of pedestrian or vehicular traffic on College premises or at College sponsored or supervised functions;
- Conduct that is a breach of peace; or aiding, abetting, or procuring another person to breach the peace on College premises or at functions sponsored by, or participated in by, the College or members of the academic community;
- Any unauthorized use of electronic or other devices to make an audio or video record of any person without his/her prior knowledge, or without his/her effective consent when such a recording is likely to cause injury or distress;
- Disruption or obstruction of teaching, research, disciplinary proceedings, administration or other activities of the College, including its public service functions, or other authorized non-College activities;
- Public nudity, sexual activity in public places, public urination or defecation, water fights;
- Using a bathroom that is inconsistent with one’s gender identity.
The College requires its community members to comply with all applicable city and state laws with regard to dress. This includes health regulations requiring shoes in the areas where food and beverages are served (Student Center and Dining Commons). Shirts are required inside all nonresident buildings and where decorum suggests such appropriate attire. Additionally, instructors or college representatives may require certain types of clothing to be worn in laboratories, shops, or during athletic activities.
In order to provide for student’s safety, various electrical appliances are prohibited from the College’s residence halls, such as:
- halogen lamps
- octopus lamps
- extension cords consisting of less than 14 gauge wire or multi-outlet plugs that are not surge protected and are not clearly marked “relocatable power tap”
- hot plates
- heating coils
- toaster ovens
- air conditioners
- microwave ovens
- space heaters
- grills (of any kind)
- sun lamps
- electric cooking equipment of any kind
- octopus plugs
Microwaves, toasters and toaster ovens are allowed in the private kitchen areas of the Pondside 2 Apartments, as well as One Butler Court, Pondside 3 and the Owl’s Nest Suites.
Exterior antennae, satellite dishes and other items are not permitted to be placed outside of windows or attached to window screens.
Refrigerators may be used in student rooms provided they do not exceed four cubic feet. Double rooms are permitted one refrigerator. Individual bedrooms with actual occupancy of three or more students are permitted two refrigerators. Only one refrigerator is permitted in the common area of a suite or apartment.
Entry and Access Policy
Students are not permitted to engage in the following:
- Unauthorized or inappropriate use or loan of keys, combinations, or access cards to any College-owned or -operated facility
- Neglectful or intentional misuse or improper storage of any keys, combinations, or access cards to any College-owned or -operated facility
- Tampering with or damaging any door or lock of a College-owned or -operated facility
- Entry into any College property or area that is not normally accessible to an individual, including misuse of College issued keys, combinations, or access cards or actual forcible entry
- Propping of any internal or external door of a College-owned or -operated facility
- Three or more “lock outs” which require Community Life staff or Campus Safety assistance
- Entering or exiting a facility by any means other than a designated entrance or exit, including the use of doors designated for emergency exit only
The College assumes no liability for damages or injuries which occur on College property.
Fire Safety Policies
To help provide for the safety of residents, periodic fire drills are scheduled, and students are required to vacate the building. The firefighting equipment, the fire alarm system, and appropriate procedures are provided for the protection of life and property of students.
The following is prohibited:
Tampering with, or misuse of fire alarms, smoke detectors, fire extinguishers, and/or failure to comply with related procedures (including evacuation) is a serious infraction of College policy. This includes attaching items to or hanging them from the sprinkler pipes and sprinkler heads, as well as misusing exit doors designated for emergency use only;
Accessing/using a fire escape, roof, or balcony except in emergency situations;
Illegal or unauthorized possession and/or use of explosives (including fireworks) or hazardous chemicals/materials on College premises or at College-sponsored events, even if legally possessed, in a manner that harms, threatens or causes fear to others.
Forgery, alteration, falsification, or misuse of any instrument of identification, document, or record, or the intent to do such, is prohibited. This includes, but is not limited to, records pertaining to admission, parking, and student, state, or federal ID. This includes whether or not the document was presented as an authoritative documentation of age or other status.
The following items are prohibited from Keene State College housing (please note that this list is not all-inclusive):
- waterbeds/water-filled furniture
- tapestries or fabric wall hangings of any kind
- futons & Ottomans
- stuffed and overstuffed furniture
- beanbag furniture
- inflatable furniture (including air mattresses)
- over-sized pillows (e.g., 2 feet x 2 feet or larger) except for body pillows
- extra refrigerators
- extension cords consisting of less than 14 gauge wire or multi-outlet plugs/strips that are not surge protected and are not clearly marked “relocatable power tap”
- large trunks or bulky luggage
Tape, adhesives, nails, screws, etc., may be used only on bulletin boards and not on walls, ceilings, doors, and so forth, as these items often scratch or deface facilities. Students will be charged accordingly for any damage caused.
All types of room decorations must be hung flat to the walls; nothing may be hung on or from ceilings.
Gambling* is prohibited on the campus of Keene State College except when permitted by the City of Keene Licensing Board. See the Student Center for information regarding gambling licenses.
*Gambling, as defined by NH state law, means to risk something of value upon a future contingent event not under one’s control or influence, upon an agreement or understanding that something of value will be received in the event of a certain outcome.
Guest & Visitation Policy
The College places restrictions on the number of guests and visitors that are permitted in resident’s rooms. Details can be found here.
Hall Sports Policy
Sports and games are allowed to be played in designated areas only and not in hallways, lounges, other common areas and those areas placed off limits by the Director of Transitions and Community Living or his/her designee.
Sports include but are not limited to wrestling, hockey, skateboarding/longboarding, Frisbee, Wiffle ball, and darts. Variations of these sports using substitute items are also prohibited.
For health and safety reasons, no sports or athletic equipment are to be used in residential facilities other than when supplied by or sanctioned by a Community Life sponsored event. In addition, at the discretion of the Community Director, certain athletic activities may be prohibited from being played in close proximity to residential facilities.
Health and Sanitation Policy
Residents are required to:
- Store or prepare food only in designated kitchen areas
- Store or dispose of personal items (such as bikes, luggage, etc.), rubbish, garbage, or recyclable material only in designated areas
- Keep rooms in healthy and sanitary condition
Honesty and Cooperation Policy
Students are required to:
- Comply with the reasonable directions of College officials - Campus Safety Officers, community assistants, etc., - law enforcement officers or fire department personnel acting in the performance of their duties
- Provide complete and truthful information to College officials
- Understand that willful misrepresentation during a hearing will result in additional conduct action
Providing an environment (living space, hallway, room, suite, etc.) for an underage person to consume alcohol and/or controlled substances, such as marijuana, etc.
Identification Card Policy
Every member of the College community must have a valid Keene State College identification card–the Owl Card. An Owl Card is required to check materials out of Mason Library, to access Meal Plans, Dining Dollars, and Owl Cash, to use the Recreation Center, and to get free or reduced admission to arts and athletic events on campus. It is also used to access your residence hall.
Each student is required to carry his or her Owl card at all times while on campus or while attending any campus sponsored event. Owl Cards must be presented upon the request of a College official and surrendered upon demand.
Owl Cards are nontransferable and will be confiscated if found in possession of another person. Lending/sharing/fraudulent use/alteration of one’s Owl Card is grounds for College disciplinary action.
New or replacement Owl Cards may be obtained at the Dining Commons Owl Card Office during regular business hours during the Academic Year, and from 11am – 1pm or by appointment during the summer. When the Owl Card Office is closed, replacement cards may be obtained at Campus Safety, located in Keddy House. We recommend that students carry their Owl Cards in a wallet or protective holder to avoid bending the card or causing unnecessary damage. Carrying an Owl Card unprotected will shorten the life of the card and necessitate its replacement at the user’s expense. The charge for a replacement Owl Card is $25 and is charged to the Student’s account.
Inclement Weather Policy
Key and Building Security
Leave of Absence Policy
Keene State College is an academic institution equipped to meet many of the needs of diverse college students. While continuous enrollment to graduation is desired, circumstances may arise which require a student to take a leave of absence from his/her studies. The College has three types of leaves of absence: personal, diminished care, and administrative. All leaves of absence are requested through, approved by and/or under the direction of the Dean of Students.
Loss of Student Property
The College does not assume any liability for loss, damage, or injury resulting from theft, explosion, fire, mechanical failure of either gas or water lines, loss of electricity, defective wiring, or the negligence of any occupant of the building. It is strongly urged that students purchase appropriate insurance policies to protect themselves from loss or damage to personal possessions.
Mandated Safety Assessment Policy
The primary purpose of this policy is out of concern for the health and safety of our students and thus to respond to serious psychological episodes or health-related behaviors that put students or others at risk including (but not limited to) potentially lethal suicide attempts, significant acts or threats of violence to others, chronic eating disorders, dramatic and/or expansive displays of self-mutilation, behaviors that are significantly disruptive to the KSC community and/or diminish the ability of a student to care for him/herself. All students who have reached a defined threshold must comply with the mandated safety assessment or face serious sanctions, including but not limited to parental notification, loss of housing, blocked registration or deregistration, or a diminished care or administrative leave of absence.
Courtesy Hours are intended to provide an atmosphere conducive to normal living and study, and must be maintained 24 hours a day in the residence halls. Residents are prohibited from causing loud or disturbing sounds which may interfere with the rights of other students or members of the surrounding community, including, but not limited to, the right to rest, study, and be free of unnecessary or unwarranted distractions. Residents are expected to be courteous and, upon request or complaint, to lower the noise level of activities.
Quiet Hours are in effect from 10 p.m. until 8 a.m., Sunday through Thursday, midnight through 8 a.m., Friday and Saturday. Residents responsible for violation of quiet hours will be subject to disciplinary action. Additionally, residents can be required to remove stereos or musical instruments from their rooms. Stereo speakers may never be placed in windows so as to be heard outside the room and building. Twenty-four hour quiet hours are in effect in all residence halls 24 hours a day, commencing at 9 p.m. on the last day of classes and continuing through the semester close of the residence halls. Students violating 24-hour quiet hours or causing any disruption may be directed to leave the residence hall immediately and will not be permitted to return until the close of final examinations.
Parental Notification Policy
In the event of serious concern about the health or safety of a student or threat to any member of the college community, the College reserves the right to notify the person listed by the student on their emergency information card or to notify parents or guardians
Directory information, either published or in dealing
with routine inquiries, is defined as the following:
- Mailing address
- Mailing telephone
- Local/campus address
- Local/campus telephone
- E-mail address
- Date/place of birth
- Dates of attendance Degree(s)/awards received
All other information contained in official student education records is available only to those persons within the College who have a legitimate need for it, and to all others, only with the expressed consent (i.e., signature) of the student. Students requiring more limited access may choose one of the two options listed below.
Directory Hold: All address and telephone information will be held from printed or electronic directories. The student’s presence at Keene State College will be acknowledged in response to routine inquiries, and name, date of birth, major, degrees, and awards received will be published, such as Dean’s List, Commencement programs, and announcements. Students will be eligible to receive a College e-mail account.
Complete Hold: All directory information will be held in confidence, which means the student’s presence at Keene State College will not be acknowledged in response to routine inquiries. No directory information will be listed in print or electronic media and the student’s name will not be published in Dean’s List announcements, honors recognition, Commencement programs, or newspaper listings. In addition, federal law prohibits our response to inquiries by employers or prospective employers. The student will not be able to receive a College e-mail account.
Students must seek counseling from the Registrar before choosing Option 2, as it is very restrictive.
Processing and maintaining of privacy hold information is the responsibility of the Office of the Registrar. Once a student places a privacy hold of either type upon his/her record, it shall remain in place until the Office of the Registrar is notified in writing, signed by the student, to change or remove the hold. This applies even if the student separates him/herself from the institution.
Student Grievance Policy
A student with a grievance - a concern that a policy or procedure of the College has been incorrectly or unfairly applied in his/her particular case - has recourse through grievance procedures.
Grievances arising from a misapplication of academic policy should be channeled to the instructor, the student’s academic advisor, and/or Divisional Dean to the Vice President for Academic Affairs, Hale Building.
All other grievances should be addressed to the Associate Vice President of Student Engagement, Student Center, with the exception of those involving discrimination on the basis of race, color, religion, veteran’s status, sex, age, national origin, or disability status.
Grievances arising from discrimination on the basis of disability status should be directed to the Dean of Students, Elliot Hall. All others should be directed to the Title IX Coordinator and/or Associate VP for Institutional Diversity and Equity.
Theft and Damage Policy
Attempted or actual theft of and/or damage to any property of the College, a member of the College community or other personal or public property, on or off campus, is prohibited.
Theft of services such as obtaining services that you have not paid for:
- Misuse of parking pass, laundry machines, student ID, etc.
Unauthorized possession of College, Dining Commons, individual, or group property is prohibited.
Misuse of student organization funds is prohibited.
Threatening or Endangering Others Policy
Causing physical harm is prohibited.
Touching a person in a threatening manner is prohibited.
Verbal threats, intimidation, harassment, coercion and/or other conduct which threatens or endangers the health or safety of any person is prohibited, be it through face-to-face interactions or the use of social media and/or electronic devices.
The College will also take action on situations of mutual combat/fighting in which both parties have contributed to the situation by verbal or physical action and where there is no clear aggressor.
Resisting arrest and/or physically harming Keene police, Campus Safety, or College officials are considered especially egregious violations of this policy.
Read and become familiar with the the complete Tobacco Policy.
Weapons are prohibited on the Keene State College campus. The term “weapons” includes but is not limited to: firearms (to include disabled firearms or authentic-looking replicas), paintball guns, BB and pellet guns, air guns, slingshots, bows and arrows, or other projectile devices. “Weapons” may also include swords, various kinds of knives (other than cooking utensils or pocket knives with a blade less than 3”), switchblades, Tasers© or other electric shock weapons, saps, billy clubs, explosives, metallic knuckles, various martial-arts devices capable of being used as weapons, or any item used in a manner to threaten, inflict, or attempt to inflict harm.
All incidents involving gun possession on campus will be reported to the Keene State College Department of Campus Safety and the Keene Police Department (KPD) immediately. Any weapon related to a criminal incident will be turned over to KPD as evidence. Return of such property will be in accordance with KPD policy.
Violations of this policy will be subject to disciplinary action. Any prohibited weapons will be confiscated and stored by Campus Safety. At the discretion of the Director of Campus Safety (or designee), weapons that are not in violation of NH state law or are not evidentiary in nature, may be returned to the student and must immediately be safely removed from campus.
Possession of “aerosol self-defense spray” (i.e. pepper spray) is permissible on campus when stored and used in an appropriate manner.
Authorization for use of theatrical weapons for theatre or movie production must be obtained from the Director of Campus Safety.
Windows, Roofs and Ledges Policy
Violations of the window policy include removal of windows or screens, being on roofs and/or ledges, and ejecting, hanging, attaching or placing any object out of a window.
Withdrawal from College
Students wishing to withdraw from the College must notify the Dean of Students.
Not registering for a subsequent term of enrollment does not retain active student status and may result in an administrative withdrawal from the College. Students leaving the College during the course of a semester without officially withdrawing are held responsible for their registration for that semester resulting in failure in all courses and consequent suspension or dismissal action, as well as loss of any refund privileges.