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Community Living and Housing Information

  1. Overview
  2. Visitation
    1. Due to the COVID-19 pandemic, no guests are permitted in any on-campus residence halls. This will be in effect until further notice.
  3. Eligibility
  4. Availability
  5. Contract Duration
  6. Termination of Contract
  7. Contract Release
  8. Returning Student Housing Deposit
  9. Damage
  10. Residence Hall Damages
  11. Lost Keys/Combo/Lock Changes
  12. Work Orders
  13. Loss of Student Property
  14. Occupancy
  15. Room Changes
  16. Room Charges
  17. Refunds
  18. Room Entry/Search


The Transitions and Community Living Office is responsible for the overall functioning of the College’s residence program.

Keene State College considers the experience of living on campus to be an extension of the learning experience of college that is just as important as lessons learned in the classroom.

As a residential college, we consider the experience of living on-campus to be a valuable developmental tool designed to enhance the mission of the College by helping students develop critical thinking and communication skills along with a heightened appreciation for diversity and service learning. All residential students are expected to actively participate in and support the programs and procedures employed by Community Living staff to achieve that end.


Due to the COVID-19 pandemic, no guests are permitted in any on-campus residence halls. This will be in effect until further notice.


Visitor: A current Keene State student.

Guest: A guest is anyone who is not a KSC student.

Policies pertaining to visitors:

Regardless of the size, no more than 10 students (residents or visitors) can be present in any common area outside of a bedroom of a suite or apartment at any given time. Expectations regarding private bedrooms are provided below. Total numbers of people in a room at any given time may also be restricted further based on the existing local, state, and federal fire regulations. Only on-campus residential students are permitted to enter residence halls they are not assigned to.

Students are not required to wear face coverings while in the own rooms if there are no visitors present.

If any student who is not assigned to a room is present, everyone including students who are assigned to that room are required to wear face coverings.

There cannot be more than twice the occupancy of a room present at any given time. In a single, only one additional student at a time. In a double, only two additional students at a time.

Violating the Guest Policy

More than 10 people in a room, suite/apartment common area:

  • More than 10 people creates a 10:1 ratio of people to staff, which puts the staff at unacceptable risk
  • $200 fine to hosts and possible suspension based on the severity
  • $50 fine to each visitor present

Hosting Guests:

  • First Violation: $400 fine for each guest and possible suspension
  • Second Violation: Suspension


Only full-time Keene State Students who are in good academic standing, have met all housing deposit deadlines and have fulfilled all financial obligations to the College are eligible to live in College owned residence halls. All residential students must agree to abide by all terms and conditions contained in the Residence Hall Contract.


The Community Living Office offers a variety of living accommodations available to full-time students on a space available basis. Please note that first-year and sophomore students are required to live on campus.

For new students, priority for assignments is given according to the date that the enrollment services fee is credited, while returning residential students choose their rooms through the Housing Selection Process held each spring.

Additional information regarding residence hall facilities, services, application procedures, regulations, and so forth, is contained in the Terms and Conditions of the Residence Hall Contract (PDF).

Contract Duration

The Residence Hall Contract is binding for the entire academic year. Applicants must accept their room assignments for both fall and spring semesters. All resident students (with the exception of residents of Pondside 2 Apartments) are required to be on one of the three Platinum meal plans as a condition of residency. The board program is binding for the entire academic year.

Termination of Contract

The College may terminate this contract for health reasons, for failure of the student to contract for or continue on the board plan without authorization, for failure to pay room and board costs, or for violations of published College rules. A resident whose contract is terminated will be expected to vacate the residence hall immediately and may be held responsible for fulfilling all financial obligations of the contract. This contract may not be transferred or assigned to any other person.

Contract Release

Residents may request release from the Residence Hall Contract. Releases are subject to the approval of the Director of Transitions and Community Living or his or her designee. Such releases will only be considered for the following reasons:

  1. Non-admission, withdrawal, transfer, or dismissal from the College. Students who wish to take a leave of absence or withdraw form college must contact the Dean of Students Office.
  2. Extreme, unanticipated change in financial circumstances.
  3. Serious medical or health problems directly related to residence hall living.
  4. Marriage or Civil Union during the contract terms.
  5. Student teaching beyond a 30-mile radius form campus.
  6. Graduation.
  7. Study Abroad.

Reducing course load from full-time to part-time does not constitute grounds for release from the contract. Documentation for all releases will be required by the Director of Transitions and Community Living or his or her designee.

Returning Student Housing Deposit

A nonrefundable deposit of $300 must be submitted with the application/contract form by the specified deadline before any room assignment can be made. This deposit will be credited toward the spring housing bill. This deposit will be refunded only if housing is not available, if the student graduates or studies abroad, or if he or she is student-teaching beyond a 30-mile commute from the College. Housing selection guidelines are available during the spring semester.


A deposit of $100 shall be made by each student living in College housing as an indemnification against any damage to any residence hall property or facilities. This deposit must be paid prior to the student’s residence in College housing. Failure of a student to pay for any damage to or loss of any residence hall property or facilities will prevent the student’s registration.

Refund of any remaining deposit will be made after the final semester of a student’s stay on campus. Students will receive the balance of the refund when they leave campus housing only if there are no outstanding bills owed to the College.

Residence Hall Damages

Individual Room Damages
Damages to student rooms are the responsibility of the occupants. In order to prevent misinterpretation, it is strongly recommended that students inspect their rooms thoroughly with their Resident Assistant upon moving in, noting any issues/repairs that need to be made.

Common Area Damages
Common area damages are charged to the student deemed to be responsible for the damage. In cases where responsibility for the damage cannot be determined all residents of the damaged area will share the cost of repairs evenly.

Please Note: Common area damage charges are assessed each month and added to students’ accounts as appropriate. Individual damage charges are assessed at the end of the academic year or when a student checks out of a room. Common area damage charges cannot be appealed. Individual damage charges can be appealed and must be done so within ten days of the charges being placed on a student’s account. Appeals need to be emailed to the Area Coordinator or Community Director of the area in which the student lived.

Lost Keys/Combo/Lock Changes

When a room key is reported as lost, stolen, or duplicated, the lock will be changed with the student responsible for the loss being charged for the cost of the change, including the new keys or combination.

Keys, locks, and doors are essential components for the safety and security of students and their belongings. External and internal doors in all residence facilities should never be propped or tampered with. Safety and security is the responsibility of all students. Please refer to the Code of Conduct for further elaboration of the College policies regarding misuse of or tampering with keys and locks.

If a student requests a change in his or her combination lock, the student(s) will be billed for a combination change. Residents who are locked out of their rooms three or more times per year will be subject to disciplinary action. Students are strongly encouraged not to give out their combination or loan their keys to others, as this creates a potential security problem.

All residence hall keys and ID cards are the sole property of Keene State College and may not be duplicated except by the College.

Work Orders

Students who need to have repairs made in their individual bedroom can do so by using the Student Maintenance Request link. Repairs for other common spaces must be passed on to either the student’s CA or Community Director and must include the specific nature of the problem (such as overhead light not working, radiator leaking on right side of room, etc). The staff member will then notify the appropriate trade to get the work done. If the repair is not made within three business days the student should contact their Area Coordinator or Residence Director.

Loss of Student Property

The College does not assume any liability for loss, damage, or injury resulting from theft, explosion, fire, mechanical failure of either gas or water lines, loss of electricity, defective wiring, or negligence of any occupant of the building. It is strongly urged that students purchase appropriate insurance policies to protect themselves from loss or damage to personal possessions.


Assigned rooms may be occupied the day before the first day of classes for each semester. Special arrangements for the early arrival of any student must be approved in advance by the Transitions and Community Living Office.

Living accommodations in the residence halls are not available during times when the College is not in session, e.g., Thanksgiving, midyear recess, and spring recess, except as special arrangements may be made for student teachers and athletes.

Students are expected to comply with all closing instructions that will be provided to them before each of the hall closings noted above. Failure to comply with these instructions will be addressed through the College’s conduct system.

Rooms paid for and not occupied one day after registration day may be declared vacant by the Director of Transitions and Community Living, unless the individual having the assignment makes a written request to the Residential Life and Housing Services Office to hold the room until a later date.

The Residential Life and Housing Services Office reserves the right to:

  • change room assignments at any time with a specific rationale provided to the resident(s) involved
  • consolidate vacancies
  • use rooms over holiday periods, provided prior notice is given to each resident involved
  • control the rooms in event of an epidemic
  • change the gender designation of a hall, house, or floor, and provide space to accommodate the needs of special interest program groups
  • change room assignments for health, safety, or repair service, for disciplinary reasons caused by the residents, for ongoing community concerns, or for irreconcilable differences between roommates.

Room Changes

Requests for room changes will not be honored during the first two weeks of a semester except under rare extenuating circumstances. All room changes must be discussed with the Community Assistant and/or the Community Director. Students cannot change rooms without the advanced approval of the Area Coordinator(s) or Community Director(s) of the hall(s) involved or Director of Transitions and Community Living.

Room Charges

A bill for the room and board charges will be sent to the student; charges will be payable prior to the beginning of each semester. Room assignments may be canceled by the College if the charge is not paid by the stipulated due date, or alternate arrangements for payment of bill have not been approved by the Bursar.


Withdrawal 75 percent of the room rent will be returned to any student withdrawing from the College within seven days following the first day of classes; 50 percent after seven calendar days but within 30 days of the first day of classes; and no refund after 30 days.

Prorated rebates will be given on the unused portion of the board contract, less one week.

Dismissal No room refund will be made to any student who is dismissed from the College for any reason, or who is mandated to leave the residence halls for disciplinary reasons.

Room Entry/Search

The Transitions and Community Living Office reserves the right to:

  • enter rooms to inspect for and correct or remove hazards to health or safety, or to carry out necessary maintenance work
  • search a room, but only with the permission of the Vice President for Student Affairs or his or her designee.

As appropriate, College officials may contact law enforcement authorities who may seek search warrants to search student rooms.

Student Handbook – Page 16 of 17

About this Policy

Ownership: Dean of Students
Last Modified: Aug 20, 2021 –
Categories: Student Support
For questions regarding this policy, please contact the policy owner.
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