Help Desk changes due to COVID-19
IT Urgent Communication
During COVID-19, the Help Desk will be scheduling appointments for students, faculty & Staff who are having issues and need in-person support. Contact the Help Desk to schedule an appointment. Face masks will be required and we will be following social distancing guidelines. We can only allow 2 customers into the Help Desk at a time. If you do not have a mask when you arrive, we can provide one for you. Hand sanitizer will be available for your use also.
If you are already in the building and need hands-on help, call us and we may be able to schedule an immediate appointment.
We will also have remote assistance available as a support option. Please contact the Help Desk for more information.
You may always call us at 603-358-2532, email to firstname.lastname@example.org or visit our website at www.keene.edu/HelpDesk for helpful information. Many of your questions can be answered there.
the Help Desk at Keene State Enterprise Technology & Services 2nd floor Elliot Hall, room 243 Keene State College 603-358-2532 www.keene.edu/helpdesk email@example.com
ITG delivers this program through policies and procedures, hardware and software components, user awareness, and education and training.More