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Critical Incident Update

IT Alert

IT Urgent Communication

**Thursday, April 11, 2019 - Keene State College has receive a Phishing attempt in campus email accounts today. This is NOT a legitimate email, so you may delete it from your account.

When a campus-wide Phishing attempt is received, it will be posted as a Critical Incident on the IT Group website. You can visit this page first to see if the email you received is legitimate or a potential Phishing attempt. If it is not listed on this page, you may contact the HelpDesk to verify.

The current Phishing attempt email is listed below:

From: Keene Service Desk [mailto:keene.service.desk@user-account-maintenance.com] Sent: Wednesday, April 17, 2019 12:13 PM To: Fox Tree, Brenda Brenda.Fox.Tree@keene.edu Subject: Messages for review

Pending Messages Notification Wednesday, April 17, 2019 12:13pm

Our email server has prevented the delivery of some messages to brenda.fox.tree@keene.edu as being suspected junk. Please connect to review these messages.

Review Messages

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Welcome

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Welcome to the KSC Information Technology Group. Here you will find information about all services we offer for Keene State students, staff, and faculty, as well as support for various technologies.


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Answers to common KSC-related technology questions. More about How Do I…

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Need Technology?

Reserve/request resources, training, A/V equipment, video conferencing, software site licenses or propose a technology project. More about Need Technology?

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Keep security in mind when surfing the web, accessing data, file sharing, and emailing. More about Stay Secure


About the IT Group

Located on the 2nd floor of the Elliot Hall, IT Group provides technology support and security, along with computer, email and internet services, to the KSC community. More about About the IT Group

Need Help Now?

HelpDesk Phone & Email

603.358.2532
helpdesk@keene.edu

Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.