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Information Technology Group

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Critical Incident Update

IT Alert

11/7/18 - The IT Group is aware of a phishing attempt that was sent to Keene State email accounts. This is NOT a legitimate email, so you may delete it from your account.

When a campus-wide phishing attempt is received, it will be posted as a Critical Incident on the IT Group website. You can visit this page first to see if the email you received is legitimate or a phishing attempt. If it is not listed on this page, you may contact the HelpDesk to verify.

The current phishing attempt email is listed below:

Our records indicate that you have not changed your password in the last 120 days. If you do not change your password in the next 24 hours, your access to the email system will be locked to protect your data.

Click this link to update your password.

Thank You, Keene State college HelpDesk

System Status: Normal

System Status: Up

There are currently no problems reported. If you are experiencing issues or need assistance, please contact the ITG HelpDesk at (603)358-2532 or


News & Announcements
November 15, 2018 (Thursday)
November 17, 2018 (Saturday)
Full listing...☞

Welcome to the KSC Information Technology Group. Here you will find information about all services we offer for Keene State students, staff, and faculty, as well as support for various technologies.

Get Connected

Get Connected

NetID/passwords, email, phones, wireless, MyKSC and VPN-remote access. More about Get Connected

How Do I…

How do I...

Answers to common KSC-related technology questions. More about How Do I…

Need Technology?

Need Technology?

Reserve/request resources, training, A/V equipment, video conferencing, software site licenses or propose a technology project. More about Need Technology?

Stay Secure

Stay Secure

Keep security in mind when surfing the web, accessing data, file sharing, and emailing. More about Stay Secure

About the IT Group

Located on the 2nd floor of the Elliot Hall, IT Group provides technology support and security, along with computer, email and internet services, to the KSC community. More about About the IT Group

Need Help Now?

HelpDesk Phone & Email


Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.