Help Desk changes due to COVID-19
IT Urgent Communication
During COVID-19, the Help Desk will be scheduling appointments for students, faculty & Staff who are having issues and need in-person support. Contact the Help Desk to schedule an appointment. Face masks will be required and we will be following social distancing guidelines. We can only allow 2 customers into the Help Desk at a time. If you do not have a mask when you arrive, we can provide one for you. Hand sanitizer will be available for your use also.
If you are already in the building and need hands-on help, call us and we may be able to schedule an immediate appointment.
We will also have remote assistance available as a support option. Please contact the Help Desk for more information.
You may always call us at 603-358-2532, email to helpdesk@keene.edu or visit our website at www.keene.edu/HelpDesk for helpful information. Many of your questions can be answered there.
the Help Desk at Keene State Enterprise Technology & Services 2nd floor Elliot Hall, room 243 Keene State College 603-358-2532 www.keene.edu/helpdesk helpdesk@keene.edu
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HelpDesk Phone & Email
603.358.2532
helpdesk@keene.edu
Technology Help Desk Client Portal
Location & Hours
Elliot Hall, 2nd Floor, Rm. 243
Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.
Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.
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