Skip Navigation
Information Technology

Information Technology Group

Help Desk changes due to COVID-19

IT Urgent Communication

During COVID-19, the Help Desk will be scheduling appointments for students, faculty & Staff who are having issues and need in-person support. Contact the Help Desk to schedule an appointment. Face masks will be required and we will be following social distancing guidelines. We can only allow 2 customers into the Help Desk at a time. If you do not have a mask when you arrive, we can provide one for you. Hand sanitizer will be available for your use also.

If you are already in the building and need hands-on help, call us and we may be able to schedule an immediate appointment.

We will also have remote assistance available as a support option. Please contact the Help Desk for more information.

You may always call us at 603-358-2532, email to helpdesk@keene.edu or visit our website at www.keene.edu/HelpDesk for helpful information. Many of your questions can be answered there.

the Help Desk at Keene State Enterprise Technology & Services 2nd floor Elliot Hall, room 243 Keene State College 603-358-2532 www.keene.edu/helpdesk helpdesk@keene.edu

Get Help Now

HelpDesk Phone & Email
603.358.2532
helpdesk@keene.edu

Technology Help Desk Client Portal

Location & Hours
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.

Stay Secure

ITG delivers this program through policies and procedures, hardware and software components, user awareness, and education and training.

More

Events

Nov '20
28
Sat
Dec '20
03
Thu
Dec '20
05
Sat

About the IT Group

ITG staff, ITG Plan, ITG Governance Structure

More

Contact Information Technology

HelpDesk Phone & Email
603.358.2532
helpdesk@keene.edu

Location
Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Icon of clock Hours of Operation

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.