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Resources & Administration

Frequently Asked Questions

Browse our list of frequently asked question pages.


Using the Data Retrieval Tool (DRT)

The best way to verify income is by using the IRS Data Retrieval Tool (IRS DRT) that is part of FAFSA on the Web at In most cases, no further documentation is needed to verify IRS income tax return information that was transferred into the student’s FAFSA using the IRS DRT if that information was not changed.

View My Documents

The My Documents page, in either MyKSC or WebAdvisor/Self-Service, displays a list of the documents Keene State College expects to receive from you, has received, or has waived. Students may view financial aid and loan related documents to check the status.

Related Campus Services

Financial Aid works with various offices and campus services in managing financial assistance. The Student Accounts Office administers, bills, and collects student charges, and provides revenue-related services for the campus. Students may view financial aid- and loan-related documents to check their status in WebAdvisor/Self-Service and MyKSC.

Financial Aid for Returning Students

Even though, as a returning student, you’ve applied for financial aid before, you’ve got to do it again each year. Here’s info specifically for you.

Financial Aid for Nursing

We’ve dedicated this page to our Nursing Students to assist with the process of applying for and understanding financial aid.

Financial Aid Administrators’ Code of Conduct

The staff of the KSC Financial Aid Office adheres to the professional standards of conduct set forth by the National Association of Student Financial Aid Administrators (NASFAA). MORE


The Higher Education Amendments of 1998 have provided for the creation of a federal ombudsman appointed by the U.S. Department of Education to act on behalf of students in the resolution of Title IV financial aid program issues.

Contact Student Financial Services

Student Financial Services
Keene State College
229 Main Street
Keene, NH 03435-2606

800-572-1909 • 603-358-2280
Fax: 603-358-2794

Book an Appointment with a Financial Aid Counselor