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Frequently Asked Questions

New Student Health Form Requirements and Counseling FAQs are below.

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New Student Health Form Requirements FAQ

How do I submit my required health information?

Click on the link, Patient Portal , which will direct you to a Keene State College authentication page. Enter your KSC Net ID and password. After the system has verified you as a KSC student, you will be directed to the home page of the Patient Portal. If you have any questions, please contact us at #603-358-2450.

I missed the deadline, what should I do?

We will continue to accept health forms after the deadline, but know that students who are non-compliant may not be able to move into the residence halls or enroll in classes for the next semester until they become compliant. To avoid undue stress, please submit these forms as soon as possible. Fall Move-In Day will be here before you know it!

I am not living on campus, do I still have to submit health forms?

Yes, all new students are required to submit health forms. In the event of a communicable disease outbreak, students who are not adequately immunized or are without laboratory evidence of immunity may be excluded from school.

Do I need a new physical exam before coming to school?

No, we will accept a physical exam completed within two years of anticipated arrival on campus. Student athletes have different requirements. They should contact their athletic trainer or coach for specific requirements. Alternatively, Abe Osheyack, Assistant Athletic Director, can be contacted for further information:

Do I need to use your physical and immunization form?

No, we will accept any medical forms from your Pediatrician, PCP, or previous school medical office. We do require you to complete our TB Screening Questionnaire, which is located on the Patient Portal.

What are the required immunizations?

  1. MMR (measles, mumps & rubella): 2 doses required OR proof of immunity by blood titers.
  2. Varicella (chicken pox): 2 doses vaccine required or proof of immunity by blood titers. (History of disease confirmed by provider will be accepted. Self-reported history will not be accepted.)
  3. TDaP (tetanus, diphtheria & pertussis): Proof of TDaP on or after age 11 required and then tetanus booster if > or = 10 years since Tdap.
  4. Menactra (meningococcal ACWY): 2 doses required if 1st dose was done before age 16 or 1 dose required after age 16.
  5. MenB Series(meningococcal B): not required but is highly recommended.

I have a medical condition and immunizations are contraindicated, what should I do?

Please contact our office to speak to a nurse regarding a medical exemption waiver.

Who must be tested for tuberculosis?

Most students are low risk for Tuberculosis (TB) and will not require a test. This is determined by the answers you give to the questions in the TB Screening Questionnaire found on the Patient Portal. If you have a higher risk (indicated by your answers to questions on the form) you may need to be tested.

Do I have to purchase health insurance from Keene State?

No, Keene State does not require health insurance nor do we offer an insurance plan. We strongly encourage students to have health insurance because students may require referrals for x-rays, lab tests, and/or emergency care. These services are not covered by the KSC Student Health Fee. It is important for students to keep a copy of the insurance card with them while at school. Please refer to our Health Insurance 101 Brochure for more information. Students do not need to have health insurance to receive care at the Center for Health and Wellness.

Counseling FAQ

Does It Cost Anything To Come For Counseling

No, the Center is supported by student enrollment fees, so there are no additional charges for counseling.

How Long Are Appointments

Initial, first-time appointments are 30 minutes long and they are designed to begin the process of developing an understanding of a student’s needs and for planning the next steps. Individual therapy appointments are approximately 45 minutes long.

Who Should I Contact If I Need To Change My Appointment

You can either call the front office (603-358-2437) or call the counselor directly.

Do You Do Court-Mandated Services (for example Diversion Programs)

We do not provide these. We recommend you contact the court or legal staff/attorneys for an alternative referral.

Do You Have A Licensed Alcohol Drug Abuse Counselor (LADAC)

We do not have one on our staff.

Can I get psychiatric medication and/or can I get refills for my medication

We have a Psychiatric Consultant in the office once a week who may be able to assess your needs. You may make an appointment with the Psychiatric Consultant either through the Center for Health and Wellness or through the Counseling Center. If you are currently on medication, the Center for Health and Wellness may be able to refill them for you.

Does something have to be really “wrong” to come to counseling

Students come to counseling for different reasons. It doesn’t mean that something is really “wrong.” It may mean that you are struggling and need to talk to someone. This could be for one meeting or it may be for a few.

Do you offer couples counseling

Yes, we offer couples counseling, however,both parties need to be currently enrolled at Keene State College.

Are you open on weekends

We do not schedule appointments on the weekends. If you have an urgent need to speak with a counselor outside of business hours, you can call our crisis hot-line 603-358-2436 to speak with a counselor-on-call.

Does anyone at the college have access to my records

No. Your records are secure and confidential unless you sign a release. Records kept in the Counseling Center are not connected to your records as a student at KSC; there is no indication of your contact with the Counseling Center on your academic record.

What happens if I can’t come to my appointment

If you are unable to come to your scheduled appointment, please let us know either by phone, email or stopping in prior to your appointment. The Center is very busy and, with advanced notice, missed appointments can be given to other students waiting to see a counselor.

How long can I expect to be in counseling

There is no set time. It depends on the person’s unique needs.

Do you have Group sessions

We run a variety of groups each semester, depending on the needs of our students. Some examples of groups that we have run include a Self-Growth Group, Managing Emotions Group, Relationships Group, Transitions for Freshman Group, Transitions for Seniors Group, and Women’s Issues Group.

What are the benefits of being in a group

  • Receiving open, honest, and constructive feedback from others
  • Learning from others through shared experiences
  • Connecting with others who feel similarly to you
  • Feeling less alone in your challenges
  • Working together in a climate of trust
  • Having others care about you and your success
  • Supporting others with their challenges

What are the benefits of counseling

  • Have someone listen to your concerns with care, confidentiality, and respect
  • Learn new ways to deal with your concerns.
  • Achieve greater satisfaction in life
  • Improve your relationships with others
  • Understand how unhelpful patterns and cycles are negatively affecting your life
  • Increase self-esteem
  • Identify your abilities, qualities, hopes, and expectations and how to act on them
  • Gain greater control over your emotions
  • Improve your academic performance
  • Enhance your physical health
  • Have a safe place to “vent”

If I call the crisis hot-line, who will I be speaking too

You will speak with a trained, professional counselor who is contracted to provide urgent services for the Counseling Center at KSC.

Contact The Wellness Center

3rd Floor, Elliot Center

24/7 Crisis Counselor: 603-358-2436
Emergency? Call Campus Safety 603-358-2228 or 911
Fax: 603-358-2444


Regular Hours: M–F: 8:00a.m. - 4:30 p.m.