Payroll FAQs
Whether your question is “WISE” Web Information System for Employees, or approver and proxy questions, or a Web Time Entry issue, we’ve got your answer.
Payroll - All Employees
How do I sign up for direct deposit?
Sign up for direct deposit in WISE. If you are unable to sign up via WISE, please contact USNH Payroll at 603-862-1400 or foc.payroll@usnh.edu for guidance.
What is “WISE”? How do I get assigned a “WISE” account?
USNH WISE (Web Information System for Employees) Article - WISE Information
I forgot my “WISE” user name/ password.
Article - WISE - Need Assistance Logging In
Can I re-submit a W-4 in the middle of the year?
What should I do if I need to make changes to my W-4? http://www.irs.gov/pub/irs-pdf/fw4.pdf. Please contact the FOC Payroll Office at foc.payroll@usnh.edu or 603-862-1400 for more information.
When should I expect my W-2?
See “General Istructions for w-2…” on page 5&6 of this government publication http://www.irs.gov/pub/irs-pdf/iw2w3.pdf
How do I find out what address my W-2 will be mailed to?
Log in to WISE, click on “Personal Information” and choose “View Address(es) and Phone(s)”
Can I work through lunch if I’m very busy?
What is an “approver” and a “proxy”?
An approver is someone who has been assigned the responsibility of placing electronic approval on designated timesheets, edits, and time off requests that have been submitted and are in pending status. A WTE Campus Safety proxy is a person who has been given the authority to act on the approvers behalf during previously agreed upon circumstances. For more info on WTE Campus Safety Approvers and Proxies, refer to the Approvers and Proxies WTE Quick Reference
What times/days is the Payroll Office open and where is it located?
Normal business hours for the FOC Payroll Office are Monday-Friday, 8:00AM to 5:00PM. If you have questions or believe there may be an error on your paycheck, please contact the FOC Payroll Office at foc.payroll@usnh.edu or 603-862-1400.
Hours of Operation