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Activate Your Keene State Email

Activate your KSC Username and Email

Important! You will receive an email with a subject line “Accessing USNH Technology Resources – Activate your USNH Account” in your personal email account. It will provide you with your username, your email address and direct you to MyAccount where you will:

  • Activate your account
  • Create a password
  • Enroll in MFA

To activate your account: (a computer is recommended over a mobile device)

  • Browse to MyAccount
  • Enter your username. You will find this in the email you received
  • Click Next
  • Click on the “Forgot my password” link and follow the prompts. (Your password must be a minimum of 14 characters).
  • Continue to follow the prompts to Set-Up Password Recovery and Multifactor Authentication (MFP).

You should now have your username, password and your KSC email address! You will use this username and password to access the technology you will use at Keene State.

Set up Microsoft Multifactor Authentication (MFA)

Microsoft MFA is required to access much of the technology you will use at Keene State. To do this:

  • On your phone, download the free Microsoft Authenticator app.
  • From a computer, visit and click UPDATE INFO.
  • Follow the prompts to add an authentication method using the app, text, or phone call.

Screenshots and more details are found on the Setting up Multi-Factor Authentication article.

Need help?

The IT Group HelpDesk provides support for all KSC technology including: MyKSC, Office365, Canvas, wireless network, anti-virus software and more.

The Help Desk at Keene State
Enterprise Technology & Services
2nd floor of Elliot Hall

Contact Orientation Staff

For general orientation questions, contact our office:

☎ 603-358-2869