For the safety and health of our community, Keene State has suspended all in-person classes and is offering remote learning for the remainder of the semester. ▸

Student services remain available. For details, check your Keene State email or our COVID-19 website.

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Set Up Your KSC NetID

Set up your KSC NetID and Email

Important! As a new student, you will receive an email with a subject line “Set up your KSC NetID and Email” sent to your personal email address. This should arrive approximately 48 hours after you have paid your deposit. If you do not see it, please check your junk mail folder. This extremely important email walks you through setting up your KSC NetID, obtaining your KSC email address and logging into the Keene State College student portal, MyKSC. You will need your KSC NetID and your NetID password in order to complete many of the tasks, so it’s important you don’t forget this information.

To Begin:

  1. Locate the “Set up your KSC NetID and Email” email in your personal email account.
  2. Click on the link to claim your KSC NetID (we do not recommend using a mobile device to complete this step. Your computer is best).
  3. Accept the Computer and Network Usage Policy and set your KSC NetID password
  4. Enroll in the password reset service.
  5. Review your account claiming email for all the information you will need.

You should now have your KSC NetID, NetID password and your KSC email address! Remember this information as you will need it when you come to Orientation.

Office 365

Students use Office 365 for their email. Students will log into their account using their email address: and NetID password.

You will find important email from other departments (Housing, Health & Wellness, etc) that will need your prompt attention. Students may also forward Office 365 email to an alternative email address.

Office (Word, Excel, Powerpoint) is available to students free of charge through Office 365. No additional purchase is necessary. To access Office, log into your email → click on the apps icon in the top left corner → click on Office 365 and choose the apps you’d like to download → click install Office.


In order to complete several of the required tasks, you will need to know how to use MyKSC, which is the KSC student web portal. MyKSC provides access to:

  • Course registration
  • Office 365 email
  • Tuition payment (student login) Parents use QuikPay
  • Transcripts and grades
  • Class schedules
  • Canvas and more apps

MyKSC is also the official contact for emergency messages and administrative business. Students may also forward email to an alternative email address. Visit the IT Group’s MyKSC overview for more information on how to use this portal.

Need help?

The IT Group HelpDesk provides support for all KSC technology including: MyKSC, Office365, Canvas, wireless network, anti-virus software and more.

IT Group HelpDesk
2nd floor of Elliot Hall

Contact Orientation Staff

For general orientation questions, contact our office:

☎ 603-358-2869