Skip Navigation

Leaving KSC and Loan Repayment

Exit Counseling

Exit counseling is required for students who participate in a federal and/or institutional loan program at any point during their enrollment at KSC. Students will be asked to complete exit counseling upon graduation, transferring, taking a leave of absence or withdrawing from KSC.

Please Note: If exit counseling has been requested from a student, and that student later returns to KSC, a new entrance counseling session will be required.

If you borrow a private educational loan, you do not need to complete exit counseling.


Loan Servicing

Federal Direct Student Loans

The U.S. government is the lender under the Direct Loan program. You will make all repayments to the U.S. government through their designated loan servicer. Login at studentaid.gov to determine who your servicer is. Repayment on your Federal loans begins after your 6 month grace period is completed.

Keene State Tuition Institutional Loans

Keene State College is the lender for this loan. You will make all repayments to Heartland ECSI Services. They will contact you directly regarding how to begin making payments. Repayment on your Keene State Loan begins after your 9 month grace period is completed

Private Educational Loans

These loans are serviced by the lender you borrowed from. Be sure to keep records of each private loan program you participate in. Your lender(s) will contact you directly regarding how and when to begin making payments. Repayment on your private educational loans could vary depending on your lender.


Loan Deferment/Forbearance

A period of deferment or forbearance is a period of time where a borrower is not responsible for making payments on an outstanding loan balance. Each loan program carries different automatic periods of deferment and each loan program may or may not accrue interest during a period of deferment or forbearance.

Federal Loans

Federal Direct Student Loans are eligible for automatic deferment during periods of at least half-time enrollment. Federal loans are also eligible for a one-time automatic six-month grace period.

Additional deferment and/or forbearance time, for circumstances other than enrollment, can be applied for directly with your servicer. If you think you may need or be eligible to have your deferment or forbearance extended, contact your servicer immediately.

Institutional Loans

The Keene State Tuition Loan is eligible for automatic deferment during periods of at least half-time enrollment. Students who have borrowed Keene State Tuition loan and subsequently left KSC and transferred to another school are strongly encouraged to contact the servicer, Heartland ECSI Services, to request an enrollment verification form. Forward this form to the registrar’s office at your new school and have them return it directly to Heartland ECSI to confirm that you are enrolled at least half time and continue to be eligible for continued deferment.

You can apply directly to your servicer for additional deferment and/or forbearance time, for circumstances other than enrollment. If you think you may need or be eligible to have your deferment or forbearance extended, contact your servicer immediately.

Private Loans

Each individual lender determines their terms of deferment and/or forbearance. Please contact your lender for more information.

Contact Financial Aid

Financial Aid Office
Keene State College
229 Main Street
Keene, NH 03435-2606

800-572-1909 • 603-358-2280
financialaid@keene.edu
Fax: 603-358-2794

Book an Appointment with a Financial Aid Counselor