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Register & Connect Your Device to the KSC Network

(NOTE: This network is not for laptops or phones. Use the KSC_Secure network for those).

  1. Find Your Device MAC Address
  2. Register Your Device
  3. Connecting Your Device to the Network

NOTE: Do not try to connect without registering the device’s MAC address first. If you do, your device will not connect successfully. You must also be on campus and connected to the KSC-Secure WiFi to register your device.

To Begin…Step:

  1. Click on “Find Your Device MAC Address” listed above to find the MAC address for many of the most popular devices and the ones supported at KSC.

  2. Once you have your MAC address, open a web browser and click Register to register your device.

  3. You will be brought to a login screen. Log in with your KSC NetID and password.

After you have registered your device:

  • Go to the WiFi settings on your device and connect to the WiFi network titled “KSC_Device”
  • When prompted for a password, enter KSC_Device.

If your device (TV, game console, etc.) still does not seem to connect, please try to physically power off and unplug the device from electrical power for about 3 minutes, then plug it back into power and retry.


Find Your Device MAC Address

This is a list of systems that we know should work on the network….

Amazon Fire TV

How to find the MAC Address:

  • From the Main Menu go to Settings
  • Select “System”
  • Then go to “About”
  • Toggle down to Network
  • Look for the MAC Address (Wi-Fi)

Apple TV

How to find the MAC Address:

From the main menu, choose Settings and then click About. Look for the MAC address next to “Ethernet ID.” Alternatively, you may find the MAC address printed on the UPC label on the Apple TV box.


Blu-ray Players

How to find the MAC Address:

  • Press Home, Setup and then Network
  • Choose the Connection Status option
  • The MAC address should be listed.

Roku

How to find the MAC Address:

From the Roku home screen, select Settings and then About. The MAC address will appear on your screen. Alternatively, you can find the MAC address on the bottom or back of your Roku.


TiVo

How to find the MAC Address:

From the TiVo Menu, select Settings and then choose Phone/Network. Your MAC address will appear on the page that opens.


Nintendo 3DS/XL

How to find the MAC Address:

From system Settings, select Internet Settings, then choose Other Information and your Mac address should appear.


Nintendo Wii

How to find the MAC Address:

Online services have been discontinued but Netflix etc. should still work.

  • Start your Wii without a disc.
  • Click the Wii button at the bottom of the start screen.
  • Click Wii Settings.
  • Go to the Next Set of settings by selecting the arrow on the right.
  • Click Internet.
  • Select Console information.
  • The MAC Address will then come up on the next page.

Nintendo Switch

  • Select System Settings from the HOME Menu.
  • Scroll down through the menu and select Internet
  • The Nintendo Switch console’s MAC address will be listed under System MAC Address

Nintendo Wii U

How to find the MAC Address:

  • Go to System Settings.
  • Tap on the Internet settings button.
  • Select the View MAC Address option.
  • You should now see your Wii U’s MAC address.

PlayStation

How to find the MAC Address:

  • Start the PlayStation 3 with no disc inserted
  • Select the System Settings icon and push the “X” button
  • Select System Information and push the “X” button
  • The third line will be the MAC Address

PlayStation 4

How to find the MAC Address:

  • From the main menu, select “Settings” (located on the upper right)
  • Select “Network”
  • Select “View Connection Status”
  • Scroll down until the MAC addresses are visible

Xbox 360

How to find the MAC Address:

  • From the Xbox Dashboard, go to My Xbox (select the Xbox logo on the controller) > Settings > System Settings
  • Select Network Settings
  • Select Wired Network or Wireless Network based on your connection to the internet
  • Once you are in the correct network tab, Select Configure Network > Additional Settings > Advanced Settings
  • The 12 digit MAC address will be listed at the bottom of the screen

Xbox One

How to find the MAC Address:

  • Navigate to the “Settings” page
  • Select “Network”
  • Select “Advanced Settings”
  • The MAC address will be displayed on the right side of the screen

This is a list of systems that will not work on our network:

ChromeCast

Will not work


Smart Assistants - Google Home, Alexa, Amazon Echo, etc.

Will not work


Some Nintendo DS

Will not work


Wireless Printers

Will not work


Register Your Device

NOTE: In order to connect a gaming console or Smart device to the KSC Network, you must first register the device’s MAC address BEFORE you try and connect to the KSC_Device network. If you do not, your device will not connect successfully. You must also be on campus and connected to the KSC-Secure WiFi to register your device.

Register your device and follow the steps seen in the following screenshots.

IT Onboarding Devices-Device Registration

Create Device: (Need URL for possible addition of ‘Find your MAC’ link)

IT Onboarding Devices-Create Device

Manage Devices:

IT Onboarding Devices-Manage Devices

Connecting Your Device to the Network

After you have registered your device you may connect it to the KSC network either via WiFi:

  1. Go to the WiFi settings on your device and connect to the WiFi network titled “KSC_Device”
  2. When prompted for a password, enter KSC_Device.

Contact Information Technology

HelpDesk Phone & Email
603.358.2532
helpdesk@keene.edu

Location
Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Icon of clock Hours of Operation

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.