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Get Connected

NetID and Passwords

KSC NetID’s allow access to campus owned computers and all KSC resources. New students and employees claim their NetID through their "Welcome to Keene State College" email that was sent to an alternative email account. During the account claiming process, you will setup a NetID password, enroll in our Self-Service Password Reset service and will receive a confirmation email with your email address information.

KSC NetIDs will be used to access KSC owned computers as well as the following technology resources:

  • MyKSC
  • Canvas
  • Residential Life and Housing
  • Health Services forms
  • KSC Wireless Network
  • Outlook Web Access
  • UNH VPN

ITG Sponsored Guest Account

This account is intended for use by KSC faculty and staff who are sponsoring a guest who need access to campus network resources for a short period of time.

In addition, it is intended for non-campus organizations who are renting or using campus facilities and require access to campus network resources during their stay.

Network resources that may be accessed include, but are not limited to, the ability to login to computers located in SmartCarts, public computing labs, public kiosks, network access in residence halls.

Account requests must be made at least 5 business days prior to the event. Once the account has been created, a HelpDesk technician will contact the sponsor with the NetID and password. To request an account, please complete the ITG Sponsored Account request form.

Changing NetID Password

The IT Group requires faculty/staff and students create a new, complex password every six months. An email reminder will be sent 14, 7, 3 and 1 day prior to your password expiration date. Take this time to enroll in the KSC Password Reset Service which will allow you to reset your password before it expires or whenever you need to.

KSC’s Self-Service Password Reset Service allows faculty/staff and students change or recover their NetID password.

Since KSC NetIDs are used to access so many resources, it is very important to create a strong, complex password.

KSC’s NetID password must:

  • Be 8 to 16 characters in length.
  • Contain a lower case letter, an upper case letter, and a number.
  • Contain only alpha numeric characters and the following special characters ! ~ % ^ + * - . _ [ ] ‘
  • Not contain spaces.
  • Not include your name.
  • Be different from previously used passwords.
  • Be sufficiently different from your current password.

Complex Passwords are difficult to guess and are difficult to crack using widely available software. Here are some techniques for building a strong and memorable password.

Tips to remember a complex password:

Take a phrase that is easy for you to remember and convert it into characters. It could be the first line of a poem or a song lyric.

  • "Water, water everywhere and not a drop to drink" (Rhyme of the Ancient Mariner) converts to Wwe&nadtd.

  • "We Three Kings from Orient Are" converts to w3KfOr3691. (3691 is the year 1963 spelled backward to extend beyond eight characters.)

Your account/password is your responsibility, and any activity performed while you or someone else has logged in with them is considered your responsibility.

Need Help Now?

HelpDesk Phone & Email

603.358.2532
helpdesk@keene.edu

Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.