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Wireless Network at KSC

eduroam

KSC faculty/staff, students and guests will connect to eduroam, which is an international roaming wireless service for users in the education community. It provides easy and secure wireless network access at Keene State and when visiting another eduroam enabled institutions. It also means visitors to Keene State, who come from an eduroam-compliant institution, can do the same.

To connect your laptop, phone or other mobile device:

Select the eduroam wireless option and when prompted enter:

  • username@keene.edu and password

iPhones - A screen will appear and you can click ‘Trust’ in the upper right hand corner.

Android phones - Your settings should be:

  • PEAP
  • Certificate - Do not Validate
  • Domain - student.keene.edu
  • Identify - Username
  • Anonymous - leave blank
  • Password - Username password

Android 11

  • PEAP
  • Under “Phase 2 authentication”, select “MSCHAPV2”.
  • Certificate - Do not Validate
  • Identify - Username
  • Anonymous - leave blank
  • Password - Username password

You can use eduroam at any of the USNH institution locations:

  • Keene State College – Across the entire campus
  • Plymouth State University –Court Street, Plymouth
  • UNH –Goss Building, 121 Technology Drive, Durham
  • UNH Manchester –88 Commercial St., Manchester
  • USNH System Office –5 Chenell Drive, Concord
  • UNH Law –2 White St., Concord
  • GSC Concord –25 Hall St., Concord

Is your laptop or mobile device have trouble connecting to KSC_Secure?

Sometimes previous WiFi connections make it difficult to access and connect to eduroam. One way to resolve this is to forget the network option. Here’s how to do that: On your:

PC

  • Click the Network icon on the lower right corner of your screen.
  • Choose Network settings.
  • Click on Manage Wi-Fi settings.
  • Under Manage known networks, select eduroam.
  • Then click Forget.
  • Now attempt to reconnect to eduroam.

Chromebook

  • PEAP
  • Certificate - Do not Validate
  • Domain - student.keene.edu
  • Identify - username
  • Anonymous - leave blank
  • Password - username password

Mac

  • Click the wifi symbol at the top of your screen, and select Open Network Preferences.
  • In the lower-right corner, choose Advanced.
  • Under Preferred Networks select eduroam.
  • Click the minus (-) button to forget.
  • Click OK.
  • Now attempt to reconnect to eduroam.

IOS (iPhone)

  • From the home screen, choose Settings.
  • In the settings menu, choose Wi-Fi.
  • Locate eduroam and click the blue symbol next to the name.
  • Click “Forget this Network”

Android

  • From the home screen, choose Settings.
  • In the settings menu, choose Wi-Fi.
  • Locate eduroam and tap or press and hold it.
  • Choose Forget.
  • Now attempt to reconnect to eduroam

After you “Forget the Network”, shut down your computer/phone, restart and reconnect to eduroam again. You may need to forget ALL networks if you continue having trouble connecting.

Contact Information Technology

HelpDesk Phone & Email
603.358.2532
helpdesk@keene.edu

Location
Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Icon of clock Hours of Operation

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.