Parking Services

• Parking Rates
• Apply/Purchase a Parking Permit
• Keene State College Parking Policies
• Interactive Map of KSC Building & Parking Lots
• Event & Parking Permit Request
• Student Employment Application
• Submit a Parking Violation Appeal

Parking and Motor Vehicle Policies

The Parking Office cannot stress enough, the importance of reviewing the Parking and Motor Vehicle Policies. The policies hold a lot of details that all students will find informative and helpful.

When can I apply for a permit?

Apply online on Tuesday July 30th, 2024, permits will go on sale at 8:00am. Please note, the parking permits sell quickly. Consider setting up your account beforehand.

How do I apply?

Create an account online, use your personal or school email, and enter your vehicle information. If you bring a different vehicle, you must update the vehicle information before applying for your permit. If, after obtaining your permit you change your vehicle or will be using a temporary vehicle even for one day, to prevent receiving a parking ticket you MUST add that vehicle to both your account and your permit.

What permit can I purchase?

For students with less than 24 credits:
• First-year students who live on campus may apply for a Winchester St. lot permit.
• First-year students who live off-campus and commute to college may apply for a Student Commuter lot permit.
First-year students have the option to purchase a permit for the Fall semester only or the full academic year.

If demand for parking permits exceeds parking availability, a waitlist will be opened and made available for students to register their need for a parking space. Before submitting details to the waitlist, if students do not already have an account they must create one in the Permit Store and add their vehicle information. As spaces become available, students on the waitlist will be contacted.

Where is the Winchester St. lot?

The Winchester St. lot is located behind Walmart on Winchester Street. Accessible by foot from the rail trail and by vehicle on Winchester Street. It may help if you refer to the campus map. When looking at the map, the Winchester St. lot is located to the left of the Ashuelot River.

Don’t feel safe walking back to your residence from the lot?

Campus Safety can provide a safety escort from the Winchester St. lot to your residence or other on-campus location. Just phone Campus Safety and let them know where you are. They are available 24 hours a day, 7 days a week. 603-358-2228

Where can I park on KSC Campus?

All KSC students may park only in the lot designated on their parking permit. For first year students it will be either the Winchester St. lot or the Student Commuter lot. HOWEVER, weekend parking is available from Fridays at 4pm until Sundays at midnight. Weekend parking means if you have a current residential permit, you can park in any of the Student Commuter or Faculty/Staff lots between Fridays at 4pm until Sundays at midnight.

Injury & Other Concerns

If you have a current residential permit and develop a temporary medical need to park closer to your residence, you can apply for a 30-day temporary accommodation permit.

Phone Campus Safety:

• Illness – if you are sick and cannot move your vehicle, phone Campus Safety to let them know, and depending on the circumstances they may place a ‘Do Not Ticket or Tow’ notice for your vehicle for 24 hours.
• If it is snowing or other hazardous weather preventing you from moving your vehicle, phone Campus Safety to let them know, and depending on the circumstances they may place a ‘Do Not Ticket or Tow’ notice for your vehicle for 24 hours. However, if you have been given prior warning to move your vehicle for inclement weather conditions and did not attempt to move your vehicle in a timely manner, your vehicle may be towed.
• If your vehicle won’t start, phone Campus Safety, they will provide a jump start at no cost. If the jump start is unsuccessful, you must make arrangements with a local garage to get your vehicle moving.
• If in doubt, phone Campus Safety!

Contact/Visit the Parking Office

Phone: 603-358-2227 Email: parkingservices@keene.edu The Parking Office opening hours are determined by when the student employees are available. The office is located at Keddy House, off Wyman Way, 229 Main St., Keene, New Hampshire 03435-3701

Daytime visitors may park in the Visitor lot located adjacent to Keddy House on Wyman Way. Parking in the Visitor lot is not for Faculty/Staff/Affiliate or KSC students who must park in the lot for which their permit is for, unless prior permission has been given.

After parking in the visitor lot, all visitors must register their vehicle with Campus Safety by either entering the vehicle information (make, model, and license plate) via the QR code displayed at each entrance, or by coming into the parking office and providing the vehicle information in person. All visitor vehicles must be removed from the campus by midnight.

Admissions visitors must park in designated admissions parking spaces in the Elliot Lot, located on Wyman Way next to the playground, or in the visitor lot along the fence, and display their confirmation email in their dashboard window, so it can be read by our Parking Attendants. If for some reason you are not able to print your confirmation email, you may park in any free space in the Visitor lot and submit your vehicle information (make, model, and license plate) via the QR code displayed at each entrance, or by coming into the Campus Safety office to provide your vehicle information or obtain assistance in printing your confirmation email.

Visitors not planning on staying overnight are welcome to park in the visitor lot located adjacent to Keddy House on Wyman Way and register their vehicle with Campus Safety immediately after parking, by either entering the vehicle information (make, model, and license plate) via the QR code displayed at each entrance, or by coming into the office and providing the vehicle information in person.

Overnight guests of KSC students must have a permit to park on campus. A host student (under the student’s Permit Store account) must apply for an overnight guest permit which will allow parking in the Winchester Street Parking Lot only. Guest permits must be clearly displayed on the vehicle’s dashboard, face up, so the words can be seen through the windshield.

Within the academic school year, host students may apply for:

• Ten 1-overnight permits
• Ten 2-overnight permits

The permits will be available to purchase from the first day of classes to the Friday before ‘Finals Week’ each semester.

After exceeding the maximum guest permits of ten 1-overnight permits and ten 2-overnight permits within the academic school year, the host student may purchase a Temporary Student permit for $7.00 per night.

Students are reminded that they must also register their guests with the Office of Transitions and Community Living, which can be done here. A guest is considered “…anyone who is not a KSC student. Guests must be registered by their host and must be accompanied by their host at all times while on campus… students with guests are expected to complete and submit the Community Living Guest Registration Form for a guest who will be in the building between 8pm and 8am the following day”. Read more here.

Hosts are responsible for notifying their guests or visitors of the parking rules and regulations and ensuring compliance and will be responsible for paying for any parking violations incurred by their guest. A hold will be placed on the host student’s account for any unpaid fines.

Overnight guest permits cannot be obtained for current KSC students. Guest parking is limited to the Winchester Street Lot (located behind Walmart).

All permits are sold online at the Permit Store. According to a designated schedule upper-class students are provided the first opportunity to purchase residential parking permits. The fee schedule for parking permits are as follows:

Applying for a parking permit is based on the credit hours reflected on the student account on the day of application.

• DO NOT APPLY EARLY. Do not try to add the permit to your shopping cart ahead of time, it will not stay long in the cart before it is cleared by the system; the software expects an order and a payment at the same time. If you attempt to ‘pre-order’ and your order goes through (intentionally or not) before 8:00am on your sales start date, we will deny your order and you will need to reapply. As a result, you may lose the opportunity to purchase a permit. NOTE: your credit card is not charged at the time your order is submitted, it will only be charged after we approve your application. You are free to set up your account, and add your vehicle information to your account beforehand, but please do not attempt to apply for a permit until 8:00am on your assigned sales date.
• ONLY apply for the parking lots designated by your residence. Please refer to “Residential Lot Parking” section for full details. If you apply for the wrong lot, Parking Services will have no option but to deny your application and you will be expected to reapply for the appropriate permit.
• PAY ALL OUTSTANDING CITATIONS. If you have any unpaid parking tickets, Parking Services will have no option but to deny your application and you will be expected to reapply once your account is paid in full.

Permit sales will take place according to the schedule below:

Parking spaces sell quickly. If you are not prepared, you may lose your opportunity to purchase a permit.

Keene State Parking Services utilizes iParq, a third-party parking management service, to handle all parking-related transactions. iParq charges an administrative fee as well as a processing fee per transaction. When a transaction is denied due to insufficient funds, or if a payment is disputed by the card holder, Parking Services is still charged those fees in addition, a separate much larger fee is added for every instance of a charge back/insufficient fund transaction. These fees will be transferred to the account holder.

The “Charge Back/Insufficient Funds Fee” that Parking Services will charge the account holder will be fifty ($50.00) dollars per transaction. The account will be placed on hold until the original transaction and additional insufficient funds fee is paid.

If payment is not received within two weeks in the case of a student, the account will be placed on hold and the matter will be referred to the Office of Community Standards for review.

We strongly recommend that all account holders check that funds are available prior to proceeding with an application for permit or payment of citations.

A residential student may apply for a parking permit for any lot designated for that residence hall.

First-year students (living in Carle, Huntress, LLC) and Pondside 1 residents are eligible for Winchester Street Lot parking permits only. A residential student may apply for a parking permit for the lot designated for their residence hall. The fee schedule for parking permits and the lot assignments is detailed below:

* The fee to park in the Winchester Street Lot for one semester only is $175.00.

** Pondside 1 residents may apply for Pondside 2 Lot if spaces are available after September 15th of each year.

Should the lot you want be sold out, you may apply for a Winchester Street permit if spaces are available. Click this link if you would like to UPGRADE your permit should a space in your preferred lot for your residence become available.

If demand for parking permits exceeds parking availability, a WAITLIST will be opened and made available for students to register their need for a parking space. Before submitting details to the waitlist, if they do not already have an account, students must create an account in the Permit Store and add their vehicle information. As spaces become available, students on the waitlist will be contacted.

Please note a permit application can be denied if you:
   • have unpaid parking tickets on your account.
   • apply too early (outside of your assigned window based on credits)
   • apply for a parking lot you are not eligible for.

If a permit application is denied for a residential lot, you will receive an email indicating your permit application was denied and the reason why. You may reapply for a permit once you meet all eligibility requirements. Should your preferred lot be sold out, you may apply for a Winchester Street Parking Lot permit if spaces are still available.

Residential student permits are valid anytime the residence halls are open (Fall Move In until the specified expiration date on the permit). Vehicles with residential student permits may only park in the areas designated on their permit or in the Winchester Street parking lot, which is available to all permit holders.

Vehicles using spaces designated as “Handicapped” and displaying the uniform handicap symbol must display a state-issued Handicap license plate or placard. People with a disabled veteran’s plate can also park in these spaces. If a campus community member needs a temporary disability permit, they may be available by contacting the registry of motor vehicles in their home state.

• Connecticut: Accessibility Parking Permit for Individual| Connecticut DMV
• Massachusetts: Disability Plates and Placards | Mass.gov
• New Hampshire: Walking Disability Placards | NH Division of Motor Vehicles
• New York: New York DMV | Parking for people with disabilities (ny.gov)
• Vermont: Disabled Plates & Placards | Department of Motor Vehicles (vermont.gov)

Unauthorized use of a handicapped or disabled plate or placard by another individual is subject to immediate ticketing and towing. This also may result in notification to the local police department.

The use of a state-issued walking disability plate or placard in Keene State College lots or spaces must be accompanied by a Keene State College issued permit, e.g. faculty/staff permit, commuter sticker, etc., for which the user is eligible. In designated ADA/Accessible spaces, the accompanying permit may be any valid permit. In standard, non-accessible spaces, the accompanying valid permit must be appropriate for that lot.

Resident students who have purchased a parking permit, must provide a copy of their handicapped placard to Campus Safety by submitting it online here.

Vehicles found in violation of College Parking and Motor Vehicle Policies may be ticketed, immobilized or towed. Vehicle registrants are responsible for all fines and fees associated with policy enforcement. Parking violations should be paid online using a credit, debit card, or an electronic check; The parking office does not accept cash payments.

Vehicle owners have the right to appeal parking violations within fourteen (14) days of the issue date of the ticket. Appeals are reviewed by an independent parking appeals board, comprised of an impartial cross-section of the campus community. Appeals must be submitted on-line.

A permit holder whose vehicle has received ten (10) citations from the start of the academic school year will be considered a chronic violator and be subject to immediate tow if found in violation of the Parking and Motor Vehicle Policies at any point for the remaining duration of the permit holder’s current permit. Chronic Violators will be notified in writing when they are placed on the Tow list.

Continued violations may result in the revocation of the current permit or future KSC parking privileges. The Director of Campus Safety or their designees reserves the right to deny or revoke parking privileges for any individual or vehicle with just cause. Vehicles parking on campus after revocation will be towed or immobilized.

Scroll down in this section to find information on the following:

• Days & Times
• Weekday Evening Parking
• Weekend Parking
• Loading/Unloading Areas
• Parking During School Breaks
  • Summer Break
  • Spring, Thanksgiving, and Winter Breaks

Days & Times Any vehicle parked on campus between 2:00 AM and 6:00 AM will be considered as being parked on campus overnight. Overnight parking is only allowed with the appropriate permit and in designated parking lots.

There is no parking at any time of the day or night in any of the residential lots (Owls Nest, One Butler Court, Madison Street Residential, Pondside 2, or Pondside 3) unless the vehicle displays a residential permit for that lot. Parking in these lots is reserved for students who have purchased the appropriate permit for Owls Nest, One Butler Court, Madison Street Residential, Pondside 2, or Pondside 3 lots.

There is no overnight parking in the Commuter Parking lots for all vehicles without prior permission from midnight to 6am on Sunday, Monday, Tuesday, Wednesday & Thursday.

Any vehicle with an active KSC permit (except for commuter permit holders) may park in the Faculty/Staff or Commuter parking lots from 4:00 PM Friday through midnight on Sunday. Parking in the residential lots at any time of the day or night is prohibited without the appropriate permit.

Parking regulations and permit requirements remain in effect when the following special circumstances apply:

• Winter, Spring, and summer breaks
• During finals week
• Fall Break Day
• Reading days,
• Snow days
• During curtailed operations
• On days not included as Observed Holidays
• On days when no classes are scheduled but college offices are open

Weekday Evening Parking
Unpermitted vehicles must obtain a temporary student or an overnight guest permit to park in the Winchester Street lot overnight. The student host of the guest should click here to apply. (See ‘Overnight Guest Visitor’ section for full details.)

From midnight to 6:00 AM, seven days a week, no parking is allowed in the Faculty/Staff or Commuter parking lots without prior permission. Any vehicle with an active KSC permit may park in the Faculty/Staff or Commuter parking lots on campus from 4:00 PM to midnight, on Monday, Tuesday, Wednesday & Thursday.

Parking in the residential lots at any time of day or night is reserved for students who have purchased the appropriate permit for Owls Nest, One Butler Court, Madison Street Residential, Pondside 2, or Pondside 3 lots.

Overnight Weekend Parking
From midnight to 6:00 AM, Sunday, Monday, Tuesday, Wednesday & Thursday, no parking is allowed in the Faculty/Staff or Commuter parking lots without prior permission. Residential permit holders may park in the Faculty/Staff or Commuter parking lots from 4:00 PM on Friday to midnight on Sunday.

Parking in the residential lots at any time of day or night is reserved for students who have purchased the appropriate permit for Owls Nest, One Butler Court, Madison Street Residential, Pondside 2, or Pondside 3 lots.

Loading/Unloading Areas
There are designated loading/unloading zones on campus which allow vehicles to park for a maximum of fifteen (15) minutes while actively loading/unloading their vehicle. Vehicles left unattended for longer than 15 minutes may be ticketed and/or towed/immobilized.

• Butler Court
  • one (1) outside of One Butler Court
  • one (1) outside of Holloway Hall
  • one (1) outside of the Laundry House
• Elliot Lot
  • one (1) space next to the Sculpture Studio
  • two (2) spaces between TSAG and MAC
• Fiske Lot
  • one (1) close to the Fiske Basement entry doors
• Student Center Lot
  • four (4) spaces located by the covered bike rack
• Rhodes Driveway
  • one (1) space adjacent to the Elliot Atrium entrance
• Spaulding Lot
  • two (2) spaces adjacent to the first grass median
• Redfern Commuter Lot
  • one (1) space adjacent to the exterior staircase
• Visitor Lot
  • two (2) spaces adjacent to the LLC

Parking During School Breaks

All residential student vehicles parked on campus during a school break must display a valid parking permit. Students who do not have a permit must apply for one by contacting the Parking Services office.

Summer Break
For those students who have permission from Community Living to stay on for a short period of time are permitted to remain in the lot they have a permit to park in.

Residential students taking classes over the summer break will be housed in Pondside 2 and will need to purchase a permit to park in the Pondside 2 lot. Fees will be:

• $50.00 for the full summer break
• $25.00 for half the summer break
• $10.00 for one month or less

Temporary permits will be issued for the duration of the summer stay and must be displayed on the vehicle’s dashboard, face up, so the words can be seen through the windshield.

Spring, Thanksgiving and Winter Breaks
For those students who have permission from Community Living to stay over any of these breaks are permitted to remain in the lot they have a permit to park in. All residential student vehicles parked on campus during a school break must display a valid parking permit for the designated lot.

All other campus parking policies are in effect during break periods.

Can I purchase a Temporary Permit?
Resident students may purchase a temporary parking permit for themselves or their guests online.

I am a student, faculty, or staff; how do I get a parking permit?
Campus community members must apply online.

How do I add/remove/update vehicle information to my permit? Associating a vehicle to your permit is the only way the Parking Office knows your vehicle has a permit. When we check the plate, if the vehicle is not associated with a permit, we have no way of knowing who the driver is, or if the driver even has a permit. To prevent receiving a parking citation for not having a permit, it is really important to update your vehicle details - even if you have a loaner vehicle for just one day! It is an easy 2-step process:

Sign in to the Permit Store.

1. Click on the ‘Account’ link close to the top right of the webpage:
   1.1 Click ‘Manage Vehicles’
   1.2 To ADD a vehicle, click the [Add] button that has a green circle and white cross icon. After you enter your vehicle information click the [Add] button again and you will see a confirmation message pop up. You will need to click the [x] to close this message.
   1.3 If you remove a vehicle, you will be asked; “Are sure you want to delete this?” then you must click the [Remove] button.
   1.4 If you edit any vehicle information you must be sure to click the [SAVE] button.
2. NEXT click on ‘View Permits’ link:
   2.1 Look at the ‘Status’ column and click on the ‘Vehicle’ link for your current Active permit.
   2.2 Your vehicles will be listed under ‘Current Vehicle Associations’.
   2.3 You may remove your old vehicle at this point, but you must click the [SELECT] down arrow to ADD your new vehicle to your current permit. You must click the [Add Vehicle] button.
   2.4 You will now see your new vehicle’s details listed under ‘Current Vehicle Associations’.
   2.5 Click the [x] to close the Manage Vehicles pop up window.

How do I make changes to my account (such as phone, email, password, etc)? Sign in to the Permit Store. Click the ‘Account’ link located to the top right of the webpage, under the iParq icon. Your username will typically be your email address, and you may change your password if you forgot it. If you cannot remember your username, please either phone Parking Services at 603-358-2227 or email parkingservices@keene.edu, they will provide your username.
After you have signed in, click the ‘Account’ link under the iParq icon to the top right. Select one of the links from the Account information that now pops up. You have options to Manage Addresses, Phone Numbers, Email Addresses etc. Just remember to always click the SAVE button once you have updated your information.

I applied for a parking permit but the payment will not process, what do I do?
First, check to ensure that you entered all the card numbers correctly and that you have entered the correct billing zip code (which may be different from where you live). Also check the expiration date on the card. Sometimes credit card companies reject a transaction because they believe that the charge may be fraudulent. Our third party credit card vendor is located in California and such a purchase may look out of the ordinary to your bank, resulting in the bank rejecting the transaction to protect you and them from fraud. This is often likely to occur if you have ever flagged your account for suspicious transactions, or if you have signed up for additional fraud protection. To resolve this, you should contact your credit card company and inform them that you authorize this charge.
If that still fails, please try a different payment method.

I have not received my permit yet, what should I do?
Please be patient, sometimes is takes a while for your permit to process. While waiting, please print your temporary permit and display it prominently in your dashboard window, so our parking attendants can read it. If you do not receive your permit within 3 weeks of purchase, please submit a request for another temporary permit online here and select “Waiting for Permit Store Parking Permit” from the first question’s drop-down options.

What do I do if I have a parking hold on my account?
To release a hold, please make payment of all open parking tickets. Once payment is made, let us know by email and we will release the hold.

How do I appeal a parking ticket?
The only way to appeal a parking ticket is to do so online as soon as possible, because you only have fourteen (14) days to submit your appeal. During the school term the Appeals Board try to meet once a week. The Appeals Board is an independent parking appeals board comprised of an impartial cross-section of the campus community. Sometimes delays occur due to the large number of appeals that may be submitted or due to holidays. Know that late fees will not accrue while you are waiting for your appeal decision.

My car was towed, where can I retrieve it?
Most likely, your car was towed to Keene Auto Body. You must first pay your open tickets, then phone Keene Auto Body for assistance in obtaining your vehicle. 603-352-3103

Why do I have to pay for a parking permit?
The Keene State College community consists of over 3,800 members; however, the College only owns 1,608 parking spaces. The reason for charging for parking permits is to manage the vehicles parked on campus and to ensure that only those who need to park on campus are doing so. We set our rates so that they are consistent with other institutions within the University System of New Hampshire and are comparable to other colleges and university who also have high parking demands.

Why does the College conduct parking enforcement?
Due to the fact that we have less parking spaces than we have students/faculty/staff/associates and visitors who have need of them. We conduct parking enforcement to ensure that everyone is abiding by the KSC parking policies, and those who purchased a parking permit receive the service that they paid for. We are also responsible for ensuring that our parking lots are accessible to emergency response vehicles.

I have a parking permit but sometimes I can’t find a parking space?
Because there is limited available parking, registered vehicles are not guaranteed a space; Parking is on a “first-come, first-served” basis. However, the Winchester St. lot has available parking and is designated as the “overflow lot” when other lots are full. In an attempt to address this problem, the College conducts strict parking enforcement to prevent and address parking violations, especially where a non-permitted vehicle is taking a space from a vehicle who has obtained a parking permit.

How is revenue from parking permits and parking tickets used?
Revenue collected from parking permits and tickets is used in a variety of ways; however, it is centered around four areas that are vital to student and community safety. These four areas include: parking services, safety escort services, communications, and access controls. More specifically, this revenue provides for services such as the parking office/management systems, electronic access controls of campus buildings, campus video surveillance systems, the College switchboard, Campus Safety dispatch services, Campus Safety records management systems, and other related areas. As a nonprofit institution, all revenue is reinvested into the campus community.

Where can I find my owl card id number to create a parking account?
Your Owl Card number is printed on the front of your card. If you do not have a card, you may obtain this information by contacting the Owl Card office by phone at 603-358-2869. The office is located in the lobby of the Zorn Dining Commons and is open during normal business hours, Mon-Fri 8am-4pm, or phone Campus Safety after normal business hours at 603-358-2228.

• Always lock your vehicle, even if you plan to be away from it for only a few minutes.
• Always make sure your windows are fully closed and not left down.
• When you park your car, do not leave valuables in plain sight.
• If you are returning to your vehicle after dark, try to park under a light and close to a building, or Campus Safety for an on-campus escort.
• When driving, keep your doors locked.
• and call the local authorities.
• Report all unusual circumstances to the Department of Campus Safety or the Keene Police Department immediately.

Contact Parking Services
Please contact Parking Services for any general inquiries about parking at 603-358-2227 or by email at parkingservices@keene.edu. Your inquiry will be attended to as soon as practical during the working week while the office is manned.

Campus Safety is open 24 hours a day, 7 days a week for emergency requests by calling 603-358-2228 or stopping by Keddy House located on Wyman Way.