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Announcing Unified Messaging at KSC

From the IT Group:

The IT Group will be implementing Unified Messaging beginning this summer. What is Unified Messaging and what does this mean to you?

Unified Messaging combines Outlook Voice Access, a full-featured voicemail system, with your Microsoft Outlook email, contacts, and calendaring information. Voicemails you receive will be sent to your email, both converted to text and as an audio attachment that you can listen to. If you listen to or delete the voicemail email notification from your inbox, the same will occur to the voicemail on your office phone, so there is no need to manage both!

Unified Messaging allows you to use your campus phone or your computer to accomplish the following tasks:

  • Listen to emails and voicemails.
  • Forward, reply, save, or delete emails and voicemails.
  • Receive missed call notification in your email.
  • Interact with your calendar.
  • Locate a person in the global address list or among your personal contacts.
  • Send a voice message to a person.
  • Change your PIN, spoken name, or greetings.
  • NOTE: New Voicemail Phone Number: Dial: 358-8877 or x8-8877

Before your group begins using Unified Messaging, you will receive an email announcement from the IT Group HelpDesk a couple of days in advance. The process is simple and the benefits are great!

If you have any questions regarding this new service, please feel free to contact the HelpDesk at 358-2532, email helpdesk@keene.edu or stop by our office on the 2nd floor of Elliot Hall.

Contact Marketing & Communications

Paul Miller
Director of Strategic Communications
☎ 358-2147
Paul.Miller@keene.edu