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Tech Tip of the Week: Turning off "Clutter"

From the IT Group:

Clutter is a tool that Microsoft included in Office 365 Outlook. It analyzes email habits, and based on past behavior determines the messages that you’re most likely to ignore and moves those messages to a folder called Clutter.

But between Clutter and Junk Mail, some people would prefer not to have to review messages moved to their Clutter folder and would like to turn that feature off.

You can! Here’s how:

  • Go to and log in using your KSC email address and password.
  • Click the gear icon in the Office 365 Outlook toolbar at the top.
  • Under “My app settings,” click “Mail.”
  • In the Options column under Mail, select “Clutter.”
  • Under “When email is received:” Uncheck both boxes — “Separate Items as identified as clutter” and “Send me notifications.”

You’re done! Clutter is now turned off. To turn Clutter back on, just check both boxes again to have your email separated.

We hope you found this tip helpful. If you have requests for additional tips, please send those ideas along to the HelpDesk at 358-2532, email or stop by our office on the 2nd floor of Elliot Hall.

Contact Marketing & Communications

Sarah Kossayda
Director of Marketing
☎ 603-358-2119