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Tech Tip of the Week: Watch Out for Phishing

From the IT Group: Would you reply to this message?
Dear Webmail User,
This message was sent automatically by a program on Webmail that periodically checks the size of inboxes, where new messages are received. The program is run weekly to ensure no one’s inbox grows too large. If your inbox becomes too large, you will be unable to receive new email. Just before this message was sent, you had 18 Megabytes (MB) or more of messages stored in your inbox on your Webmail. To help us re-set your SPACE on our database prior to maintain your INBOX, you must reply to this e-mail and enter your:
Current User name: { }
and Password: { }
(Reference Officer)
Email:upgradeupdateltd@live.com

Is this real or is it phishing? It is phishing. The IT Group HelpDesk will never ask you verify any account information in an email. There are no exceptions to this rule, and this is true for any legitimate institution — bank, credit union, credit card agency, IRS, and more. If you are uncertain, contact your “real” institution or the HelpDesk and ask them personally. Don’t use the telephone number or email address provided in the email; look up the correct information yourself.

The IT Group HelpDesk is here to help you be aware of safe computing practices. If you ever have any questions, feel free to contact us at 8-2532, email helpdesk@keene.edu, or stop by our office on the second floor of Elliot Hall.

Contact Marketing & Communications

Sarah Kossayda
Director of Marketing
☎ 603-358-2119
Sarah.Kossayda@keene.edu