BROWN BAG COORDINATOR
JOB DESCRIPTION: Assist in the daily management of the Brown Bag Program and coordination of program administration. A 40-hour/week non-exempt position. The Brown Bag Coordinator is based at The Food Banks warehouse/office in Hatfield, but is required travel to Brown Bag sites throughout the 4 counties of western Massachusetts. Mileage will be reimbursed.
Coordinate all Brown Bag distribution sites, including site scheduling and rescheduling, member registration and eligibility documentation, and coordination of deliveries from The Food Bank
Oversee record-keeping for Brown Bag Program, ensuring both accuracy and timeliness of data entry, and ensuring timely notification of Brown Bag applicants status
Prepare weekly food orders
Work collaboratively with Food Distribution staff to ensure quality of food selection
Coordinate annual program renewal process, including supervision of Brown Bag renewal intern or temporary employee
Assist eligible seniors to register/renew registration for Brown Bag program
Maintain positive relationship with sites, including constructive problem-solving
Assist with development of monthly newsletter
Submit monthly program reports, including quarterly program metrics
Assist with requests for data from other departments
Work collaboratively with Brown Bag Program Associate to provide data entry and clerical support for Brown Bag program, including preparation of daily distribution paperwork, processing of member applications, and database entry of site transactions
Maintain program, financial and statistical records
Represent the Brown Bag program on various committees, task forces and teams within The Food Bank
Assist the Agency Relations Manager with program planning, including program evaluation and the development and implementation of annual outreach plans
Assist with the coordination of volunteer/intern recruitment and training
Other duties as assigned by Agency Relations Manager
JOB SPECIFICATIONS/ REQUIREMENTS:
Minimum high school education and 2 years experience in customer service or non-profit client service
Demonstrated ability in word processing, spreadsheets and data entry
Class D Drivers License and good driving record
Access to a reliable automobile, needed on a daily basis, used to travel to sites on a daily basis
Medium physical demands: Standing and walking, pushing/pulling, handling, and ability to lift up to 25 pounds
Good written and oral communication skills (face-to-face and by telephone)
Bilingual in Spanish
Experience and comfort working in a variety of cultures and communities and an understanding of multi-generational communities
Experience in elder services or nutrition
Non-profit direct services experience
The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity. Please mail resume and letter of interest to: The Food Bank, PO Box 160, Hatfield, MA 01038 or email at firstname.lastname@example.org with the subject line BBC2014. Search will continue until position is filled.
THE FOOD BANK IS A FRAGRANCE FREE WORKPLACE. WE ASK THAT ALL CANDIDATES INVITED TO INTERVIEWS REFRAIN FROM WEARING STRONG FRAGRANCES OR PERFUMES.
In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.
The mission of The Food Bank of Western Massachusetts is to work with our community to reduce hunger and increase food security. In Berkshire, Franklin, Hampden, and Hampshire Counties in western Massachusetts, approximately one in every eight people suffers from chronic food shortages or needs emergency food assistance. In some areas, rates of hunger and food insecurity are more than six times higher than the Massachusetts statewide average.
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