Skip Navigation

Cost Adjustment Policy

Students who withdraw from the College:

Before the first day of the semester will have their costs adjusted with the exception of non-refundable deposits. After the first day of the semester will have their costs adjusted based on the College’s Policy (below).

Financial aid recipients, including Federal Direct Student and/or Parent PLUS loans, are subject to federally mandated guidelines that must be applied before any money is returned.

Cost adjustments may result in a credit balance refund.

Institutional Policy

A student who withdraws from the College or changes her or his course load will have their Tuition, Room, and Board (meal plan) costs adjusted as follows:

Fall/Spring Semester Summer Semester
  • 75% within 7 calendar days of the first day of the semester.
  • 50% within 8–30 calendar days after the first day of the semester.
  • No adjustment beyond 30 days after the beginning of the semester.
  • 75% within 3 calendar days of the first class.
  • 50% within 4–14 calendar days of the first class.
  • No adjustment beyond 14 days after the beginning of the semester.

Important:

  • No adjustment of Mandatory Fees after the semester begins.
  • Students who are studying away under the auspices of KSC's Global Education Office's off-campus programs should refer to the acceptance letter or program materials for specific withdrawal and cost adjustment policies regarding their program.
  • Students who are suspended or dismissed for disciplinary reasons forfeit their right to any cost adjustments.

Return of Federal Title IV Financial Aid Policy

If a student is receiving federal financial aid (Pell grant, SEOG grant, Perkins loan, Direct Student loan, Direct Parent PLUS loan, and LEAP state grants) and withdraws or takes a leave of absence within 60 percent of the enrollment period, a portion of the awarded federal aid must be returned according to the Higher Education Amendments of 1998. The percentage of the semester that a student remains enrolled is derived by dividing the number of days that a student remains in attendance by the number of days in a semester.

Refund of federal Title IV financial aid will be based on the date a student completely withdraws from the College as described above. During the first 60% of the semester a student earns Title IV funds in direct proportion to the length of time that he or she remained enrolled. A student who remains enrolled beyond the 60% point earns all aid for the semester.

The determination of the return of these funds is calculated by the Financial Aid Office normally within 10 business days of the withdrawal or leave-of-absence notification date. The calculation may result in the student owing a balance to the College and/or the federal Title IV financial aid programs.

Credit Balance Refund Policy

  • Student Accounts evaluates and refunds account-credit balances on a regular basis. Refund checks are typically available 7–10 business days after a credit balance is created; however, students should not plan on using their refund check to pay for rent for an off-campus residence. We cannot guarantee that a refund check will be ready by a student's rent deadline.
  • When a refund check is available for pick up, students will be sent a MyKSC e-mail notification.
  • If the student is participating in a semester or year-long payment plan and has also been awarded financial aid, our office will be unable to refund any resulting student-account credit balance until the student's payment plan has been completely paid off.
  • In the event that a student's financial aid award exceeds the remaining amount owed for his/her payment plan, it is the student's responsibility to contact the payment plan servicer and reduce the (original) amount of your plan if he/she so chooses.

Please Note:

  • Single semester loans will have two disbursements; please plan accordingly.
  • Some financial aid programs may not be disbursed until well into the semester, especially for first-time KSC students; please plan accordingly.
  • Credit balances cannot be held from one academic year to another. All outstanding credit balances will be refunded to a student in the form of a check.
  • Regardless of who remitted the payment to the student account, the refund will be made payable to the student, except for credit balances produced by a PLUS loan.

Contact Student Accounts

Keene State College
229 Main Street
Keene, NH 03435-2603

800-572-1909 * 603-358-2263
studentaccounts@keene.edu
Fax: 603-358-2163