We welcome you to contact us by e-mail. We also value your privacy and time and therefore offer the following information to help you decide on the best method for contacting us. Please visit our Staff page for phone numbers and e-mail addresses of individuals at the Counseling Center.
Contacting Us By E-mail
1. E-mail is not an appropriate medium for counseling. If you are a KSC student seeking counseling, we strongly recommend that you please visit our office or call 358-2437 to make an appointment.
2. We cannot guarantee that your e-mail will remain confidential. While the Counseling Center does our best to keep your communications private and will not disseminate them without your permission, we cannot guarantee that somewhere out there in cyberstorage your e-mail will not be read by someone else. If you care about the contents of your e-mail being read by someone other than the person you are contacting, you might want to consider alternate ways of contacting that person.
3. When we respond to your e-mail, we will respond to the address from which it is sent. If you do not wish others, who may have access to the e-mail account you are using, to also have access to our response, please consider another means of communication. If a counselor responds via e-mail, the messages will be brief in nature. Our own preferred mode of communicating with our clients is by voice mail, snail mail or in person.
4. Although we check e-mail often, your message may not be received or read immediately because of computer shut-downs or other demands on our time. If time is of particular concern for you, you might want to consider calling the office instead.
We hope that these guidelines are helpful to you as you decide how best to reach us. We take your time and confidentiality very seriously and therefore consider it imperative that you understand the limitations of our use of e-mail technology.