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Keene State College Policies and Procedures

  1. Introduction
  2. Vehicle Registration
  3. Apply for parking permits
  4. Faculty/Staff and Contract Services Parking
  5. Resident Director (RD) Parking
  6. Resident Students
  7. Permit Placement on Vehicles
  8. Evening – Weekend – Breaks
  9. Visitor Daytime Permits
  10. Guest (overnight)
  11. Temporary Permits
  12. Parking for People with Disabilities
  13. Replacement Permit
  14. Violations
  15. Parking Violation Schedule of Fines
  16. Frequent Violators
  17. Violations Issued to the Guest(s) of Students
  18. Towing/Booting
  19. Appeals
  20. Refunds
  21. Safety Tips
  22. Advertising in Lots
  23. Snow & Emergency Parking During Storm Events
  24. Snow Clean Up and Removal
  25. Parking Availability
  26. Parking Services Office Hours & Contact Information

Introduction

Parking and operating a motor vehicle on the Keene State College Campus is a privilege. Vehicle registrants and operators must comply with all policies regarding registration, parking, and operation of vehicles outlined in this document.   Vehicles found in violation of these policies may be ticketed, booted and towed. Vehicle registrants are responsible for all fines and fees associated with policy enforcement. 

All members and visitors of the campus community are expected to abide by the traffic regulations established by the New Hampshire Legislature and Keene City Ordinances.

All vehicles on the Keene State College campus must be registered with Parking Services and display a valid parking permit or pass on the vehicle. Because there is limited available parking, registered vehicles are not guaranteed a space.  Parking is on a “first-come, first-served” basis.

Vehicle Registration

All vehicles, including [ (or any motorized vehicle), operating on campus must be registered no later than the first week of classes each semester.

Apply for parking permits

Faculty/Staff and Contract Services Parking

Faculty/staff parking permits (hang tags only) are available for any Keene State College full-time or part-time faculty, staff member, or contract services personnel. Full-time students hired as ancillary KSC employees are not eligible to obtain a faculty/staff permit. Dependents of faculty, staff, or contract services personnel are not permitted to park using this permit. Permits may not be transferred, sold or lent to another individual and are only valid when used by the registered faculty, staff, or contract services personnel.

Parking permits are limited to one permit per faculty, staff, and contract services member.  Permits may be transferred from vehicle to vehicle; however, all vehicles must be registered through The Permit Store to avoid ticketing.

The KSC faculty/staff lots are available from 4:00 p.m. to 2:00 a.m., Monday through Friday for use by any vehicle displaying a current KSC commuter parking permit.

Resident Director (RD) Parking

RD parking spaces are designated for Residence Directors or professional staff (designated by the Director of Residence Life as live-in professional staff).   ARAs, RAs or other non-professional live-in staff are not eligible to park in these spaces.

Resident Students

Resident students are those who live in campus housing during the academic year.  Students are permitted to purchase decals on-line based on number of credit hours completed.   Sales begin with students with 90 or more credits; then 60 or more; then 32 or more; then 24 or more; then 16 or more; then 15 or less.  Priority within each sales group is issued on a first come first serve basis.

Permit sales begin each May for the following academic year.  Sales dates and prices are posted on MyKSC during the spring semester.  All permit sales are online at https://keene.thepermitstore.com/.

These permits are valid anytime the residence halls are open from the first day of class to the specified expiration date.  Vehicles with resident student permits may only park in the areas assigned.

Permit Placement on Vehicles

Place the permit on the passenger side window right above the door handle. Typically, this will be above most door handles.  Suspend Hangtags from the rearview mirror.

Evening – Weekend – Breaks

Weekday Evening Parking

Vehicles displaying a valid faculty/staff or commuter student parking permit may park in the faculty/staff _lots or the campus commuter_ lots M-F from 4:00 p.m. to 2:00 a.m. Vehicles with a  student resident permit are not permitted to park in these lots.

Weekend Parking

Faculty/staff lots (FS) and commuter lots (CC) are available for overnight parking, without a permit, from 4:00 p.m. Friday through midnight Sunday (midnight Monday on observed holidays).  Parking in ON, P2 _& _P3 lots is by permit only at all times.

The College reserves the right to close campus lots at any time to accommodate parking for campus events, snow removal, or construction.  Parking Services will provide notice of lot closures via the MyKSC web portal and campus e-mail for faculty and staff.  Vehicles parked on campus during these restricted times are subject to ticketing and towing.

Parking for Break Periods

Student parking lots are closed during break periods. Students living on campus over a scheduled break period and students traveling on College sponsored trips should contact Parking Services to obtain a parking pass and receive instructions on where to park.

Visitor Daytime Permits

All visitors to campus from midnight Sunday through 4:00 p.m. Friday must obtain a visitor permit. Visitors must provide their license plate information to Campus Safety (Keddy House adjacent to the Visitors Lot), prior to parking. Visitors may be directed to another lot if necessary. Vehicles must be removed from the lot by midnight.

Guest (overnight)

Winchester St. Lot only, is also available for up to 2 consecutive nights. Visitors are limited to one visitor permit within a 5-day period.  

Guests and student hosts must appear together at the Parking Services office and show photo ID to obtain a temporary permit.  All parking fees and fines incurred by a visitor will be the responsibility of the host. Designated visitor lots may change during the summer sessions, please contact Parking Services at 603-358-2227 for the most accurate information.

Temporary Permits

Temporary permits are available for sale during normal business hours from Parking Services. After hours, temporary permits can be obtained from the Department of Campus Safety. Temporary permits are sold based on lot capacity and expected usage. Parking Services and Campus Safety reserve the right to deny temporary permits.

Alternate Vehicle Short Term Needs

Temporary permits are available for vehicles that do not have regular permits.

  • The fee for temporary permits is: $24/week or $6/night.

  • First-year students are permitted to purchase temporary permits for a maximum of 4 weeks total per semester. Parking Services may approve additional permits at their discretion. Clear display of the dated temporary permit on the front windshield on the dashboard facing up is required.

Temporary permits are available for alternate vehicles for a short period if the operator has a valid permit for the regular vehicle. These permits are free of charge.

Parking for People with Disabilities

Vehicles using spaces designated as “Handicapped” and displaying the uniform handicap symbol must display a state-issued HP license plate or placard or a disabled veteran’s plate and a valid KSC parking permit. 

In compliance with RSA 265:74, KSC handicap permits are available at no cost from Parking Services with appropriate documentation. These vehicles may park in any available legal parking space on campus.

Parking Services is not authorized to issue short-term or long-term disabled permits under any circumstances. Contact the New Hampshire State Disability Office 603-227-4000 / www.nh.gov/dmv

Unauthorized use of a handicapped or disabled plate or placard by another individual is subject to ticketing and towing and referral to the Student Conduct Office, Dean/Department Head or State Departments of Motor Vehicles.

Overnight Parking

Any vehicle parked on campus between 2:00 a.m. and 6:00 a.m. will be considered as parked overnight. Overnight parking is only allowed with the appropriate permit and in designated lots.

Faculty, staff, and contract services personnel who need to park on campus between 2:00 a.m. and 6:00 a.m.  should contact Parking Services during normal business hours by calling 603-358-2227. After hours, please call the Department of Campus Safety Dispatch Center at 603-358-2228.

Unloading/Loading

loading/unloading zones on campus permit vehicles to park for a maximum of 15 minutes while actively loading/unloading with the flashers activated. Vehicles left longer than 15 minutes may be ticketed and towed.

Summer Parking

All vehicles parked on campus require a valid summer permit or pass beginning the first day of the summer term. Summer permits are available over the counter at the Parking Services office. Vehicles are only authorized to park in the lot for which they are permitted. All campus parking policies are in effect during the summer.

Vehicle Breakdowns

The Department of Campus Safety provides jump-starts on campus and can also provide contact information for local garages and locksmiths.

If the vehicle still cannot be moved, contact Parking Services at 603-358-2227 (during normal business hours) or Campus Safety to request a temporary permit for the disabled vehicle. Campus Safety is open 24 hours a day. The Department of Campus Safety reserves the right to refuse this courtesy for cause.

Abandoned Vehicles

Vehicles that are unregistered or have no license plate will be considered abandoned after 72 hours and may be towed. All costs associated with the tow including storage fees are the responsibility of the vehicle owner.

Lost/Stolen Permits

Lost or stolen permits should be reported to Parking Services as soon as possible and an incident report filed. The permit registrant assumes  responsibility for all fees associated with replacement of lost or stolen permits and parking violations issued and associated with that permit prior to the loss/theft report.

Vehicle Maintenance and Repairs

Only licensed businesses are authorized to perform maintenance or repairs in campus parking lots.  Such maintenance and repairs is limited to windshield replacement, tire maintenance, or jumpstarts.

Individuals conducting repairs on personal vehicles on the premises may be referred for disciplinary action.  Individuals improperly disposing of hazardous materials (oil, power steering fluid, antifreeze, batteries, etc.) will be reported to the Department of Environmental Protection.

Replacement or New Vehicles

If the registered vehicle is sold or otherwise disposed of, and another vehicle is to be used, vehicle information must be updated at www.keene.thepermitstore.com prior to returning to campus with the new or replacement vehicle. 

The vehicle must display a valid permit. If the replacement is temporary, please contact Parking Services at 603-358-2227.

Replacement Permit

Replacement permits for destroyed decals, which no longer adhere to the vehicle window will be issued free of charge upon submission of one of the following documents:

  • Previous valid permit (whole or in pieces)
  • Copy of the bill of sale for the previous vehicle, noting make and model
  • Copy of receipt for window replacement
  • Copy of police report of motor vehicle accident or theft

Violations

Vehicles parked in violation of campus parking and motor vehicle policies may be ticketed, immobilized and towed.

Vehicles parked in violation may be ticketed every 4 hours until the vehicle is moved, immobilized or towed. Unauthorized vehicles parked in spaces reserved for people with disabilities, fire lanes, travel lanes, tow zones or pedestrian walkways will be ticketed and towed immediately.

Any vehicle left unattended for more than 5 minutes while idling will be cited in compliance with RSA 125-C:4, I(a) and RSA 125-C:6, XII (Env-A 1101.10).

A fine may be levied for each parking violation. All fines that are more than 30 days late will be assessed a $10 late fee.

The college reserves the right to place a financial “hold” on student accounts for unpaid parking violations. Late, unpaid fees may be referred to a collection agency. All unpaid parking fines must be paid to register a vehicle on campus or obtain a parking permit. Vehicles with outstanding fees, regardless of the registrant, cannot be registered. The Director of Campus Safety or his/her designee reserves the right to deny or revoke parking privileges for any individual or vehicle for cause.

Parking Violation Schedule of Fines

ALT-FRAUDULENT PERMIT/PASS – pass or permit has been copied or altered. This type of violation may be reported to Keene Police Department for theft of services charges.  $100.00

AREA NOT DESIGNATED FOR PARKING – any area that is not marked specifically for parking or is marked specifically as “no parking”. Parking spaces must be in paved and marked parking areas and have lines or a border on both sides.  $20.00

EXCEED POSTED TIME – vehicle parked beyond the time limit posted for the area. $20.00

EXPIRED PERMIT – permit is not current.  $20.00

FIRE LANE – vehicle parked in a marked fire lane or at the end of a row blocking emergency vehicle access and egress to that parking area.  $100.00

HANDICAPPED SPACE (HP) – vehicle parked in a space marked for vehicles bearing valid HP license plate/placard or disabled veteran license plate.  Hash marked area next to the HP space is also considered HP.  $250.00

RESTRICTED SPACE – RD/COLLEGE VEHICLE SPACE – space reserved for live in Residential Life staff or college vehicles.  $50.00

LOADING ZONE – area designated as a loading/unloading area only with a 15-minute time limit.  $20.00

NO PARKING 2 AM to 6 AM - Any vehicle parked on campus between 2:00 a.m. and 6:00 a.m. will be considered as parked overnight. Overnight parking is only allowed with the appropriate permit and in designated lots.  $20.00

NO PERMIT – vehicle does not have a KSC parking permit.  $50.00

PARKING AFTER REVOCATION – permit/vehicle being used after parking privileges are revoked.  $200.00

RESTRICTED AREA – vehicle parked in an area that is closed or otherwise restricted. For example, a vehicle parked in a lot closed for a campus event.  10.00

SIDEWALK-CROSSWALK – vehicle parked on a sidewalk, crosswalk or otherwise impeding pedestrian access.  $50.00

TOO CLOSE TO INTERSECTION – vehicle parked in such a way that it blocks visibility of oncoming or intersecting traffic presenting a safety hazard.  $10.00

UNAUTHORIZED USE OF PERMIT – permit being used by owner or vehicle other than the registrant and his/her registered vehicle.  $100.00

VEHICLE BOOTED – vehicle booted/immobilized for excessive paid or unpaid violations.  $40.00

WARNING – A warning (with no fine) issued for any parking violation at the discretion of the enforcement authority.  $0.00

WRONG LOT – vehicle does not have the appropriate pass/permit for the parking area.  $20.00

WRONG SIDE OF ROAD –vehicle is parked facing oncoming traffic.  $20.00

W/IN 15 FEET OF FIRE HYDRANT – vehicle parked within 15 feet of a fire hydrant.  $100.00

Frequent Violators

An Individual whose vehicle has been issued three or more parking tickets, paid or unpaid, in the previous 12-month period is considered a chronic violator.

Frequent violators will be ticketed and towed whenever their vehicles are found in violation of parking policy. Continued violations may result in the revocation of future KSC parking privileges.

Payment of a parking violation does not remove the offense from your record. Total violations include all tickets paid and unpaid.

Violations Issued to the Guest(s) of Students

Unpaid tickets incurred by guests of students are the responsibility of the student host. A hold will be placed on the host student’s account for any unpaid fines. A financial hold may prevent the student from: registering for courses, receiving transcripts, diplomas and parking permits.

Towing/Booting

Campus Safety and Parking Services personnel are authorized to initiate a tow from KSC property without notice to the vehicle owner.  Towed vehicles are moved to the property of the tow company. Any fees, storage or drop charges associated with the removal are payable directly to the tow company and are the responsibility of the vehicle owner. A drop fee is charged by the tow company when the tow company has already arrived on campus.

Vehicles may be immobilized (booted) for excessive unpaid violations and may be towed from campus after 24 hours if not claimed by the vehicle operator.

Fines associated with KSC parking violations should be made via www.keene.thepermitstore.com as directed on the violation.

Any vehicle observed to be in violation of the following may be immediately towed or immobilized (booted):

  • Parking in or blocking a space reserved for people with disabilities without the proper plate or placard
  • Blocking a fire lane or fire hydrant
  • Parking in a manner that presents a danger to life or property
  • Blocking a roadway, pedestrian walkway or ramp for people with disabilities
  • Parking on a pedestrian walkway or vehicle travel lane
  • Recipient of excessive parking tickets (three or more in the previous 12-month period) who is in violation.
To Release A Booted Vehicle

To have a boot removed, the vehicle operator must pay all outstanding violations by logging onto www.keene.thepermitstore.com_._  Once all violations are paid, the operator must provide identification to Campus Safety prior to boot removal. A boot removal fee may apply in addition to the parking violation fee.

Fraudulent Permit

Any permit that has been altered, copied or otherwise falsified will be considered fraudulent. Fraudulent permit use warrants immediate ticketing and towing of the vehicle. Incidents involving students are referred to the Student Conduct system. Incidents involving faculty, staff or contracted vendors are referred to the responsible department or division manager. Incidents involving non-affiliated individuals will result in immediate revocation of parking privileges for not more than one calendar year from the date of the incident. Keene State College reserves the right to contact Keene Police to file a report for theft of services and to require reimbursement for unauthorized parking services utilized. Vehicles will not be permitted back on campus until the incident is resolved, and parking privileges reinstated.

Payment

To pay citations, please visit www.keene.thepermitstore.com.

Appeals

Vehicle owners have the right to appeal parking violations within ten days of the issue date of the ticket. Appeals submitted after the appeal period will not be accepted, and all violations and fines will stand “as is”. Appeals are reviewed by a Parking Appeals Board, comprised of an impartial cross-section of the campus community.  

To expedite appeals during academic breaks, or other times deemed appropriate by the Director of the Department of Campus Safety, the Department of Campus Safety reserves the right to conduct an administrative review of appeals.

To Appeal a Citation:

Log on to http://www.keene.thepermitstore.com/_ _within ten days of the issue date on the ticket and complete the online form.

The appeal will be submitted to the Parking Appeals Board or designated for administrative review. The board or administrator shall either approve or deny the appeal. If the appeal is denied, the Board may recommend a fine reduction. The appeal outcome notification is forwarded to the e-mail address provided by the appellant within three business days of the Appeals Board decision. Appeals that are denied or reduced must be paid within ten days of the notification of the Board’s decision.

If denied, a second written appeal can be submitted to Parking Services via email to: parkingservices@keene.edu for additional review; however, the ticket must still be paid within the ten-day period.

Basis for Appeal

Granting of an appeal will be based solely on the facts and circumstances present at the time the ticket was issued. The appeals board evaluates whether the ticket was issued in error or if there are mitigating circumstances that warrant the parking violation.  Willful violations of parking policies, even for a short time period, are likely to be denied.  For questions or clarification on parking restrictions, please refer only to Campus Safety or Parking Services.  The parking appeals board may evaluate past parking violation history when considering an appeal. 

Refunds

Parking permits must be returned to Parking Services to apply for a pro-rated refund, according to the following schedule:

  • 100% before the first day of the semester
  • 75% within 7 calendar days after the date classes begin
  • 50% between 8 days after the date classes begin until January 31
  • For Semester permits - no refund beyond 30 days after the date classes begin.

A student who is suspended or dismissed forfeits his/her right to any refund.

To apply for a refund, bring the permit to the Parking Services office. Any approved refunds will be posted directly to the credit card on file, or reimbursed by check. The $4.95 Shipping and handling fee will not be refunded, and a ten dollar refund fee will be applied.  Refunds may only be issued by the parking manager.

Safety Tips

  • Always lock your vehicle, even if you plan to be away from it for only a few moments.
  • When you park your car, do not leave valuables in plain sight.
  • If you are returning to your vehicle after dark, try to park under a light and close to a building or call Campus Safety for an on-campus escort.
  • When driving, keep your doors locked.
  • If you believe that you are being followed, do not drive to your parking area, instead drive to a place where there are many people and call the local authorities.
  • Report all unusual circumstance to the Department of Campus Safety or the Keene Police Department immediately.

Advertising in Lots

Placing flyers, documents, or other advertisements on vehicles in Keene State College Lots is not prohibited. For more information on KSC advertising policies, please visit:  Keene State College Advertising and Posting Policies.

Snow & Emergency Parking During Storm Events

  • Grounds will begin snow removal as early as possible. The Grounds Supervisor may delay snow removal if staff safety is compromised by the weather conditions.
  • roadways; parking lot travel lanes and campus walkways. Grounds staff and Campus Safety are not responsible for shoveling out individual vehicles or parking spaces.
  • Grounds will plow snow to predetermined areas to minimize the impact snow storage will have on the availability of campus parking and pedestrian travel.
  • Snow removal on city streets and sidewalks is the responsibility of the City of Keene Department of Public Works (352-6550).

Snow Clean Up and Removal

  • Snow clean-up and removal is usually conducted during weekends: however, Grounds reserves the right to conduct these operations at other times when circumstances dictate.

  • During the week prior to snow clean-up operations, Grounds will provide a snow removal plan to Campus Safety and Parking to include which lots will be plowed and the approximate days and times plowing will begin and end.

  • Campus Safety or Parking Services will notify the campus community of which lots are scheduled for snow removal; the approximate time frames for which the lots will be closed; and which lots will be available for alternate parking. Notification is made via the following means:

  • Posted announcement on the [MyKSC][16] site [16]: http://www.keene.edu/admissions/orientation/tasks/task-3/

  • E-mail to students via KSC email accounts
  • E-mail to faculty and staff members via the campus global address list (GAL)
  • Posted notice at the office of Parking Services and Campus Safety
  • Notification sent to Residential Life Staff
  • Notification will occur no less than 12 hours prior to scheduled snow removal operations. For example, if snow removal will begin on Saturday morning at 7:00 am, the notification will go out no later than 7:00 pm on Friday.
  • Barricades or cones are positioned at the entrance(s) to the lots scheduled for snow removal operations.  Existing vehicles found in the lot after notice may be towed at the owner’s expense.  In emergency situations, The College may elect to tow vehicles from a lot without notice.
  • Approximately 2 hours prior to scheduled snow removal operations, Campus Safety officers will begin ticketing vehicles remaining in the lot(s) scheduled for snow removal operations. Campus Safety will not contact vehicle owners individually to have vehicles moved.
  • Approximately 1 hour prior to scheduled snow removal operations, Campus Safety officers will begin towing vehicles remaining in the lot(s) scheduled for snow removal operations. All vehicles are towed off campus, and the vehicle operator/owner assumes responsibility for ticketing/towing charges.
  • Once snow removal operations have been completed, the lot will be re-opened for parking in accordance with campus policies.

Parking Availability

Purchase and possession of a permit does not guarantee parking will be available at all times. Please plan ahead when coming to campus to ensure you have enough time to find parking. The Winchester St. Lot is the overflow lot for all permits.

Vehicle owners are encouraged to pay attention to MyKSC and faculty/staff email for event postings and parking limitations.

Notice

Owners of vehicles parked on Keene State College property do so at their own risk. Keene State College is not responsible or liable for theft, fire, vandalism, or any other damages that might occur while parked on College property.

Parking Services Office Hours & Contact Information

The Parking Services office is open during the following hours during the academic year:

  • Monday, Tuesday, Wednesday, & Friday: 7:30 am to 4:30
  • Thursday: 7:30 am – 8:00 pm
  • Saturday: Closed
  • Sunday: 4:00 pm-10:00 pm

Campus Safety is open 24/7 for emergency requests, visitor, and temporary parking permits (603-358-2228).

Parking Services summer staffing hours are usually thirty hours per week during normal business hours. Further information on summer hours is posted at the Parking Services office.

Please contact Parking Services at 603-358-2227 or parkingservices@keene.edu with any questions.


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About this Policy

Parking and Motor Vehicle Policies
Ownership: Campus Safety
Last Revised: July 6, 2012
Please contact the Parking Office at 358-2227 with any questions.
Categories: Administrative
For questions regarding this policy, please contact the policy owner.