KSC Guidelines for Broadcast Voicemail
Broadcast Voicemail is any phone message sent to recipients campuswide, usually
to all faculty and staff, all students, or all voicemail users. Broadcast voicemail is sometimes
limited to users in a group of buildings.
Appropriate Subjects for Broadcast Voicemail
- Crisis/urgent announcements: natural disaster alerts, mechanical failures, weather closures or
delays, crime alerts, health alerts, death of a community member, server maintenance, and computer
virus alerts.
- Logistics announcements: construction closures; traffic routing; environmental alert notices;
and security announcements.
- Major news: events such as a Presidential visit; naming of a new KSC president or vice
president.
Arranging for Broadcast Voicemail
- Consider if your message can be just as effective if sent in a less obtrusive way, such as
broadcast e-mail.
- If you have an announcement that requires the use of broadcast voicemail, you must submit it to
a principal administrator (the president or a vice-president) for approval. If that administrator
approves the message, he or she will forward it to College Relations for distribution (mmatros,
dorsman, or mfuller). A CRO staff member may contact either the PA or the message initiator to edit
the message for brevity and clarity.
- A broadcast voicemail message will be sent only once.
Approved by the Cabinet 12/10/01
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