IT Tech Tip of the Week: Is it real or is it Phishing?
From the IT Group:
Dear Webmail User,
This message was sent automatically by a program on Webmail which periodically checks the size of inboxes, where new messages are received. The program is run weekly to ensure no one’s inbox grows too large. If your inbox becomes too large, you will be unable to receive new email. Just before this message was sent, you had 18 Megabytes (MB) or more of messages stored in your inbox on your Webmail. To help us re-set your SPACE on our database prior to maintain your INBOX, you must reply to this e-mail and enter your:
Current User name: { }
and Password: { }
(Reference Officer)
Email:upgradeupdateltd@live.com
Would you reply to this message? Is it real or is it phishing? The answer is… it is phishing. The IT Group HelpDesk will never ask you verify any account information in an email. There are no exceptions to this rule. This is true for any legitimate institution – bank, credit unions, credit card agencies, IRS and more. If you are not sure whether it is real or not, contact your “real” institution or HelpDesk and ask them personally. Don’t use the telephone number or e-mail address provided in the e-mail; look up the correct information yourself.
The IT Group HelpDesk is here to help you be aware of safe computing practices. If you ever have any questions regarding this, feel free to contact us at 358-2532, e-mail helpdesk@keene.edu or stop by our office on the 2nd floor of Elliot Hall.
