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Mobile Device Support Services

Mobile Device Hero

Mobile devices are great tools for staying connected with colleagues, email, appointments, documents or accessing information from the web. The IT Group recognizes the importance of these devices in the workplace and have provided instructions allowing you to configure your mobile device to KSC email.

Please note

If you already have your KSC email configured on your device, please remove the current configuration before proceeding. You must be connected to a secure wireless connection or your service provider’s data network before proceeding.

You will be prompted to set a security code on your device if you do not have one set already. This increases the security of your data as well as KSC’s data.

Instructions to Sync Your Mobile Device to KSC Email

Keep in mind

Access to KSC P & Q drives is not available on iPads/tablets or any other mobile device.

OneDrive for Business is available for storing your documents and will provide easy access to them from any mobile device.

Reference KSC Data Access Policy for restricted/unrestricted data clarifications. All existing USNH, KSC and federal policies (CNUP, Data Access, FERPA, etc.) still apply.

Primary assistance for mobile devices provided by manufacturer and/or service provider (Apple, AT&T, etc.)

Need Help Now?

HelpDesk Phone & Email

603.358.2532
helpdesk@keene.edu

Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.