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Students

KSC does not have minimum requirements for student computers. Any relatively new Mac or PC should be able to access KSC resources easily. If you are in doubt, do not hesitate to contact the HelpDesk for assistance.

Computers are required to have anti-virus software installed in order to connect to the wireless network. Microsoft Security Essentials is a free anti-virus program available to you.

Students have access to OneDrive Cloud file storage, but should also bring a secondary backup device (i.e. flash drive, portable hard drive).

Faculty/Staff Workstation Hardware Standards

PC Desktop Standard

  • Dell Optiplex 3050 Small Form Factor
  • Intel i5-7500 Quad Core, 3.4 GHz
  • 8 GB 2400MHz DDR4 RAM
  • 256 GB SSD Hard Drive
  • Keyboard, Mouse
  • NO Optical Drive or Monitor

Computers no longer come with a CD/DVD drive. Please order an external drive separately if required

If these standard specs meet your needs, copy and paste them into an email and request an updated quote.

PC Laptop Standard

  • Dell XPS 13
  • Intel i5-7200U, 2.5 GHz
  • 8 GB RAM
  • 256 GB SSD Hard Drive
  • Widescreen HD (720p) webcam with dual array digital microphones
  • USB-C Ethernet Adapter
  • VGA Adapter
  • Weight: 2.8 lbs

Computers no longer come with a CD/DVD drive. Please order an external drive separately if required

If these standard specs meet your needs, copy and paste them into an email and request an updated quote.

PC Tablet

  • Microsoft Surface Pro 5
  • Seventh Gen Intel i5-7300U, 2.6 GHz
  • 8 GB RAM
  • 256 GB SSD Hard Drive
  • 12.3” PixelSense Display
  • 5.0MP front-facing camera with 1080p HD video
  • 8.0MP rear-facing autofocus camera with 1080p HD video
  • Detachable Type Cover Keyboard – Black
  • Surface Pen
  • USB 3.0 Multi-adapter (HDMI, VGA, USB 2.0, Ethernet)
  • Weight: 1.73 lbs (2.37 lbs with keyboard cover)

If these standard specs meet your needs, copy and paste them into an email and request an updated quote.

Mac Desktop Standard

  • 21.5” iMac with Retina 4K Display
  • Intel Quad Core i5, 3.0 GHz
  • 8 GB 2400MHz DDR4
  • 256 GB Flash Storage
  • FaceTime HD camera
  • Radeon Pro 555 with 2GB Video Memory
  • Wired Keyboard, Mouse
  • NO Optical Drive

Computers no longer come with a CD/DVD drive. Please order an external drive separately if required

If these standard specs meet your needs, copy and paste them into an email and request an updated quote.

Mac Laptop Standard

  • 13” Macbook Pro (NO Touchbar)
  • Intel Dual Core i5, 2.3 GHz
  • 8 GB 2133MHz LPDDR3 SDRAM
  • 256 GB SSD Hard Drive
  • 720p FaceTime HD camera
  • Intel Iris Plus Graphics 640
  • USB-C Ethernet Adapter
  • USB-C VGA Multiport Adapter
  • Weight: 3.02 lbs

Computers no longer come with a CD/DVD drive. Please order an external drive separately if required

If these standard specs meet your needs, copy and paste them into an email and request an updated quote.

Software Standards

Standard PC Software

Operating System: Windows 10 Enterprise, 64-bit

Software

  • Microsoft Office 2016
  • Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • System Center 2012 Endpoint Protection
  • Adobe Acrobat Reader
  • Windows Media Player
  • VLC Media Player
  • Explore Windows 10 in-depth

Standard Mac Software

Operating System: OS 10.12 – Sierra

Software

  • Microsoft Office 2016
  • Safari
  • Google Chrome
  • Mozilla Firefox
  • System Center 2012 Endpoint Protection
  • Adobe Acrobat Reader

How to Purchase Workstations Using Departmental Funds

To purchase a PC or Apple desktop or a laptop computer using College funds, please follow this procedure

Schedule Your Workstation Upgrade

If you have been contacted by the IT Group about receiving a new workstation, please use the Workstation Installation Scheduling form to schedule a time that will work best for you.

Computer Loaner Request Form

IT Support Services has a small inventory of computers available on a temporary basis for faculty and staff to be used for emergencies or special requests. These loans are short-term and a Computer Loaner Request Form must be submitted to determine availability.

Can I purchase my old workstation from the college?

Technology assets which may have personal and institutional sensitive data on them are not available for selling, donating and/or destroying by recycling. Due to institutional risk, KSC requires total destruction of data on the technology assets and transfers ownership and liability to federally approved recyclers of such equipment. More…

Microsoft Work-At-Home Software

Keene State College extends work-at-home rights to faculty and staff under the terms of the current Microsoft Campus Agreement. The Office Suite is available via download under the current agreement may be installed and used on your personally-owned computer for work-related use.

You will be required to remove the software from your personally-owned computer if you terminate employment with KSC.

Software that is currently available:

  • Office Professional for Windows 2016 
  • Office for Macintosh 2016

To download the Office Suite on your home computer, log into Outlook Web App and click “Office 365”. You’ll see an “Install Office” button!

Need Help Now?

HelpDesk Phone & Email

603.358.2532
helpdesk@keene.edu

Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.