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Your P: - or Personal - Drive

When you open My Computer on your computer you will see a drive called "[your username] on Jackson\Personal". This drive is your personal drive. No one can access it but you. On this drive, you may store work-related files, images, or documents.

In addition, you can log on to any computer on campus in the Keene_State domain and access your P Drive. Each user will be allowed 1GB of space on the file storage server. If you reach the amount allocated to you and you try to drag another document onto your drive, you will receive a message informing you that you’re over quota. Until you decrease the size of your folder by removing some items from your P: drive, you will be unable to move that document.

Please read our Network File Storage, Backup & Recovery Policy

Best practice use for the Personal Drive

Move the contents of your My Documents folder to the P Drive. The P Drive is backed up nightly. Additionally, by using a built-in feature of Windows XP called Offline Folder Synchronization, you can access My Documents even in the event of a network disruption. Offline Folder Synchronization synchronizes all the folders that are in your P Drive with a copy on your own hard drive. Thus, if the network is unavailable, you can continue to work on your documents. When network service returns, whatever changes, modifications, and deletions you made will be synchronized with the server.

Documents that do NOT synchronize include: Outlook Personal Folders (files with a .pst extension) and Access databases (files with a .mdb extension). If you store either of these kinds of files on your P Drive and the network becomes unavailable, you will not be able to access them until the your network connection is restored. In addition, when you log off your computer, you will receive an error indicating the files that could not be synchronized.

All documents located in your P Drive will be backed up every night. In case of accidental file deletion, you may fill out a Data Restore Request Form and the document will be restored to your P Drive.

A few things you should know about file recovery:

  • We cannot restore data that was created or modified that same day. Backups are performed nightly.
  • We can restore ALL data up to 1 month. We can restore data that existed at the end of a month for up to a year. We will not restore data past 1 year.
  • Restore time is 48 business hours after restore request has been made online.


Click any question below to display the corresponding answer.


How can I tell the size of My Documents folder?

Click on Start and you will see My Documents in the top right corner. Right-click on the My Documents icon and select Show on Desktop if you would like to access My Documents through a shortcut on your desktop. If not, right-click the My Documents icon and choose Properties. Select the General tab and you will see the size.


How do I create a shortcut to my P: Drive on my desktop?

Open Explorer and size the window so that you can see your desktop. Drag and drop the P Drive icon from Explorer to your desktop.


How do I move My Documents folder to my P:\ Drive

Important: Close all applications when moving your documents to the file server. Do not cancel the transfer process. If the network becomes unavailable during the transfer process, contact the HelpDesk at x82532.


How do I make My Documents folder available offline?

Once your My Documents folder has been transferred, right-click on the My Documents icon on your desktop or in Explorer and select Make Available Offline. This will start the Offline Files Wizard. Click Next at the first screen. Make sure that Automatically synchronize the Offline Files when I log on and log off my computer is checked and click Next. You may choose to enable reminders and create a shortcut to your Offline Files on your desktop. Click Finish. Note: Because the initial synchronization can take some time, we suggest you run the wizard during your lunch hour so the synchronization can take place while you are away from your desk.

The next dialogue box asks what files you want to make available offline. Choose the default and click OK. The synchronization process will begin.

Hint: Move any Access databases or Outlook Personal Folders stored in your My Documents folder to the root of your P Drive or you will receive an error every time your files are synchronized with the server.


What if I want to put other files not located in My Documents folder into my P:\ Drive?

Navigate to the document(s) you want to move to your P Drive, select them, and drag and drop them on the P Drive shortcut on your desktop.


I want to put my Outlook Personal Folders on my P:\ Drive. How do I do that?

Note: The instructions for moving your Personal Folders are fairly complicated. Please contact the HelpDesk at x82532 for assistance.

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HelpDesk Phone & Email


Location & Hours

Where We Are:
Elliot Hall, 2nd Floor, Rm. 243

Academic Year Hours:
Mon-Thurs: 7:45 a.m. - 9:00 p.m.
Friday: 7:45 a.m. - 5:00 p.m.

Summer Hours:
Mon-Fri: 8:00 a.m. - 4:30 p.m.