Skip Navigation

Confidentiality

At the Counseling Center, confidentiality is one of the most important components to ensuring a student’s right to privacy and creating an experience for effective therapy. The Counseling Center’s strict confidentiality policy guarantees that any information regarding a student will not be disclosed without her/his permission except as required by State and Federal laws. Utilizing the Counseling Center does not become part of a student’s academic record. It is up to the student to decide whether any contact with the Counseling Center can be shared with their parents, friends, administrators, professors, or other individuals.

If you’re referring a student to the Counseling Center:

Faculty, staff, family, and concerned others referring students to the Counseling Center understandably want to know if a student has followed-up with the referral and seen a counselor. Confidentiality laws, however, prohibit us from providing anyone with information about a student’s contact, or lack thereof, with the Center without written permission from the student. Our strict confidentiality policy can cause frustration for concerned others desiring basic information about students they’ve referred. We encourage students referred to us by others to let them know whether they have made and/or attended an appointment with a counselor. As a concerned person, you can also follow-up with the student directly to inquire about their contact with the Center, as students are not bound by legal restrictions and are free to disclose any information they choose to share.


Contact the Counseling Center

Confidentiality

The Counseling Center’s strict confidentiality policy guarantees that any information regarding a student will not be disclosed without her/his permission except as required by State and Federal laws.

Learn more

Our office hours are Monday - Friday between 8 am and 4:30 pm. The best ways to contact us here at are:

  • Call the office – 603-358-2437
  • Visit our office. We are located on the 3rd Floor of Elliot Center

You may also contact us by e-mail at counseling@keene.edu if you have an inquiry. Please note, we do not maintain 24-hour access to email nor can we assure confidentiality.

Quick links

Program Requests
Media/Interview Requests

Alcohol & Other Drug Resources Sexual Assault Resources

CARES Referral - Click this link if you are concerned about the safety of a student.

Make an Appointment

Call the front office at 603-358-2437, or visit us on the 3rd floor of the Elliot Center. We are open M-F, 8 am - 4:30 pm.

Your Initial Appointment Information

Emergency Crisis Info

For Immediate Life Threatening Emergencies - Call 911
Or go to the Emergency Room at Cheshire Medical Center; 580 Court St, Keene, NH (603) 354-5400.

If you are in a personal crisis:

  • During office hours: Call (603) 358-2437, or visit our office on the 3rd floor of the Elliot Center.
  • After-hours, on weekends, or during breaks: Contact our on-call counselor at (603) 358-2436.

Other Urgent Needs