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Shipping and Tracking

All packages must be securely wrapped and addressed clearly. Apply address labels securely and tape them on all sides and across the face of the label to prevent accidental damage during shipping. Please make sure that all other old labels on recycled boxes are removed, covered or crossed out. All liquids must be securely closed and wrapped in plastic. Mailer must comply with each carrier’s regulations.

  1. Airborne Express
  2. Airmail
  3. Certified Mail
  4. Delivery Confirmation (now called USPS Tracking)
  5. DHL
  6. Priority Mail Express
  7. First-Class Mail
  8. Federal Express
  9. Priority Express Mail International
  10. Priority Mail (USPS link)
  11. Priority Mail International
  12. Insured Delivery
  13. Media Mail (Book Rate)
  14. Standard Post
  15. Registered Mail
  16. Return Receipt
  17. United Parcel Service (UPS)
  18. United Parcel Services International (UPS)
  19. Tracking Mail & Packages

Airborne Express

We will accept incoming items from Airborne Express but we do not ship anything out using this service.

Airmail

Airmail can be used to send letter-post, flats and parcel mail/packages to most foreign countries through the Postal Services. Items may contain any mailable matter this is not prohibited by the destination country. The cost of an Airmail letter starts at $1.15. All items that have any bulk to them must have a customs form completed. (See USPS customs forms) Or the item can be brought to the local Post Office.

Certified Mail

provides proof of mailing and delivery of mail through the USPS. The sender receives a mailing receipt at the time of mailing and a record of delivery is maintained by the Post Services. A return receipt to provide the sender with proof of delivery can also be purchased for an additional fee. Certified Mail services are available only for First-Class mail or Priority Mail. Certified mail is not available for international mail, nor does it offer insurance protection. The cost of Certified Mail form is $3.30 plus the postage cost of your item.

Delivery Confirmation (now called USPS Tracking)

See USPS Tracking.

DHL

We will except incoming items from DHL but we do not ship anything out using this service.

Priority Mail Express

Priority Mail Express offers insurance, overnight and 2-day delivery by 12:00 noon to most US destinations. Priority Mail Express is delivered Monday through Friday. For delivery on weekends or holidays, there is an additional charge. All packages must use a Priority Mail Express label. The cost of Priority Mail Express Flat Rate envelope is $19.99.

First-Class Mail

First-Class Mail includes all personal correspondence, all bills and statements of account, all matter sealed or otherwise closed against inspection, and matter wholly, and partly in writing or typewriting. Each piece must weigh 13 ounces or less. Pieces over 13 ounces can be sent as Priority Mail. The minimum size for First-Class Mail is 5 inches long, 3 1/2 inches high, and .007 inch thick. Pieces weighing 1 ounce or less may be subject to an additional .20 cents surcharge.

Federal Express

Federal Express is a private carrier which offers insurance, same day, First overnight (8 a.m.), priority overnight (12:00 a.m.), standard overnight (afternoon delivery), 2-day and express saver (3-day), Saturday delivery, and International services. There are limitations for some services in rural areas. Insurance is provided at no additional cost up to $100. Insurance cost for $100.01 - $500 is a $2.50 minimum. Insurance cost for $500.01 - $500,000 is .50 cents per $100 of value. Cost for Federal Express Priority overnight starts at $9.37.

Priority Express Mail International

Priority Express Mail International is an expedited mail service, through the USPS, that can be used to send documents and merchandise to most international locations. Shipments are supposed to receive the most expeditious handling available in the destination country, they are not subject to a postage refund guarantee if a delivery delay occurs. Cost of an International Flat Rate envelope is $35.95.

Priority Mail is defined as First-Class Mail weighing more than 13 ounces and at the mailer's option, any other matter (including regular First-Class Mail) weighing 13 ounces or less. You also receive free USPS Tracking with each item. Priority Mail includes up to $50.00 in insurance coverage for mail pieces with barcodes only with USPS tracking. Priority Mail goes to every address and P.O. Box in the country with no residential surcharges or charges for Saturday delivery. Priority Mail delivers in 2-3 days, but not garunted to deliver in 2-3 days. Cost of a Priority Mail Flat rate envelope is $5.60.

Priority Mail International

Priority Mail International is an accelerated airmail service, through the USPS, that provides customers with a reliable and economical means of sending correspondence, documents, printed matter, and lightweight merchandise items to foreign destinations. Items receive priority handling within the U.S. and in the postal administration of the country of destination. The cost of an International Flat Rate envelope is $29.35.

Insured Delivery

United Parcel Services, Federal Express, DHL and Express Mail will insure your packages for an additional charge.

Media Mail (Book Rate)

Media Mail is generally used for books (at least 8 pages), film (16 mm or narrower), printed music, printed test materials, sound recordings, play scripts, printed educational charts, loose-leaf pages and binders consisting of medical information, and computer-readable media. Advertising restrictions apply. Packages must measure 108 inches or less in combined length and girth. Cost of Media Mail starts at $2.69.

Standard Post

Standard Post is used for mailing certain items like books, circulars, catalogs, other printed matter, and merchandise weighing not more than 70 pounds. You also receive free USPS Tracking with each item. Parcel Post must measure 130 inches or less in combined length and girth. Pieces exceeding 108 inches but not more than 130 inches in combined length and girth are mailable at Parcel Post oversized rates. Cost of Standard Post starts at $5.60.

Registered Mail

Registered Mail is the most secure service option offered by the USPS. It provides added protection for valuable and important mail. Registered articles are placed under tight security from the point of mailing to the point of delivery. First-Class Mail or Priority Mail postage is required on domestic registered mail. Return receipt and restricted delivery services are available for additional fees, and insurance up to $25,000 can be purchased on domestic registered mail at the mailer's option. Registered mail to Canada is subject to a $1,000 indemnity limit. For all other foreign countries, the indemnity limit is currently $42.30. Cost for Registered Mail service is $12.75 plus the postage cost on your item. See your local Post Office for mailing Registered Mail.

Return Receipt

Return Receipt is the sender’s proof of delivery. A return receipt can be purchased for mail sent Priority Express or Certified mail through the USPS. The return receipt shows who signed for the item and the date that it was delivered. Unless prohibited by law, the return receipt also provides the delivery address if the address on the mail piece is no longer correct. Return receipt service can be purchased in conjunction with restricted delivery service. Cost for the Return Receipt form is $2.70.

United Parcel Service (UPS)

UPS is a private carrier which offers free tracking, insurance, overnight, 2-day, 3-day, ground delivery and international deliveries. UPS is delivered Monday through Friday. They will also deliver on Saturday for an additional charge. Cost for UPS depends on weight and destination. Insurance is provided at no additional cost up to $100. Additional insurance coverage up to $50,000 per package is available upon request. The charge for additional insurance over $100 is $1.50 per hundred.

United Parcel Services International (UPS)

Worldwide Express is for urgent shipments to be delivered the second business day to major business centers. Overnight delivery of letters and documents is guaranteed from major Metropolitan areas to the world’s most important business centers. Worldwide Expedited is for shipments that do not require overnight or express services that are faster than traditional air freight.

Tracking Mail & Packages

When sending mail/packages, please remember to write down the carrier, date shipped and the tracking number from the item so that you can track it in the future. Track your package through the following carriers.


Contact Mail and Print Services

Mail Services
Monday – Friday, 8 a.m. to 4:30 p.m.
603-358-2254

Print Services
Monday – Friday, 8 a.m. to 5 p.m.
redball@keene.edu
603-358-2763