Interlibrary Loan Policy
Interlibrary Loan (ILL) is a service offered by Mason Library to support the research and educational needs of the Keene State College community by providing access to supplemental resources that are not owned by Mason Library or Keene Public Library. The Library conducts all transactions in accordance with the National Interlibrary Loan Code and Explanatory Supplement, the U.S. Copyright Law (Title 17, United States Code, Sections 107 and 108), CONTU Guidelines, and special interlibrary loan agreements with consortia libraries.
Currently enrolled students, faculty (including emeriti), and staff of Keene State College are eligible to request materials through Interlibrary Loan. Others (alumni, etc.) must use their local library's interlibrary services.
Books and journal articles are the most commonly requested interlibrary loan materials. The following types of materials cannot be supplied through ILL:
In addition, audiovisual materials (videos, DVDs, CDs), newspapers, microfilm, conference papers, and dissertations can be difficult to obtain and requests for these types of items may take longer to fill, have shorter borrowing times, or may be restricted to library use only.
- Archival materials
- Rare or valuable materials
- Film rentals
- Reference books
- Conference papers
- Materials owned by Keene State College or Keene Public Library (unless noted as missing/lost, at bindery, or on repair)
After confirming that your item is not listed in Keene-Link submit your requests.
A separate form must be completed for each item.
Mason Library adheres to the U.S. Copyright Law (Title 17, United States Code, Sections 107 and 108) and CONTU Guidelines. We reserve the right to refuse to fill a request if, in our judgment, fulfillment would involve violation of the copyright law.
Charges and Fees
There is no charge to KSC patrons for ILL service, but any request that might incur significant charges requires prior authorization. Charges for lost or damaged ILL materials are the responsibility of the borrower.
Arrival and Pick up of Materials
Turnaround time for receipt of most materials is one to two weeks. However, you should allow four weeks from date of submission to final receipt due to problems with availability, verification, or postal delivery. ILL service is not designed for last-minute research needs.
Journal articles will be posted for online pickup when possible, or mailed directly to the requestor; books will be held at the circulation desk and the requestor notified of their arrival. Patrons will be notified if a request cannot be filled.
Renewal, Recall and Return
Loan periods are determined by the lending library, and renewals are granted at their discretion. Call 358-2715 or e-mail email@example.com to request renewals. If no renewal is granted, the patron must return ILL materials as soon as possible. All borrowed materials are subject to recall by the lending library. Books not picked up by the requestor will be returned to the lending library 3 days before the due date. Patrons are expected to honor the lending library's due date.
The Interlibrary Loan Office is not open on weekends or holidays. E-mail the Office at firstname.lastname@example.org or call 358-2715.