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News and Announcements

October 1, 2008

Windows Users: Did you know...

…that if you have installed or been upgraded to Office 2007, you can publish PDF documents without purchasing the full Adobe Writer software? If you received a workstation upgrade this summer, you have the PDF Add-In already installed. If you upgraded to Office 2007 via the network, you need to install it by clicking HERE. To publish a document as a PDF, click on the Office Button (top left hand corner of a Word document) and go to Save As PDF or XPS. Give it a try and if you haven't upgraded to Office 2007 yet fill out a request for the software download. If you have any questions, feel free to contact the HelpDesk at 358-2532, stop by our office on the 2nd floor of Elliot Hall or visit our website.

September 29, 2008

October is Security Awareness Month!

Last month, there was a "Phishing" attempt sent to Keene State College faculty/staff email . "Phishing" is email spam with a particular purpose. It is sent by someone pretending to be an organization or person asking you to enter your personal and/or account information. If you respond to these emails, your information has been compromised.

It can be difficult to know what is legitimate email and what is phishing. At Keene State College, the IT Group will never ask you to verify any information via email or any other electronic source. We already have that information and there is no need for you to verify anything. Legitimate financial institutions, the government and the IT Group will not ask for personal information through email. You will always recognize a message from the IT Group because we use a standard email template when communicating with the campus. Critical campus wide messages from us will always be addressed to the Outlook Global Address List (_GAL) and we will identify ourselves at the beginning of the message. Our messages always tell you to, "Contact the IT Group HelpDesk at 358-2532, email or stop by our office on the 2nd floor of Elliot Hall with questions concerning this or any other technology issue" and our signature line provides location and contact information.

Would you like to learn how to tell if an email is legitimate or phishing? Test your knowledge with this informative 5 minute test. You may be surprised at what you already know and what you don't.

So don't be fooled. Computer security is a partnership and you need to be responsible for your computer security too. Whenever you are in doubt, contact the IT Group HelpDesk. We can help!

If you would like more information regarding Phishing and other helpful security information, please visit the HelpDesk website.

2008-09 IT News



Updated: October 9, 2008

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