Filters can be built around key words and specific e-mail addresses. We recommend using the BULK folder for the filtered messages and reviewing the contents of the folder once a week to be sure the filter hasn't accidentally moved a legitimate e-mail into the BULK folder. Delete messages in this folder that are SPAM.

For example: If you are receiving SPAM e-mails that always contain the word "Money" somewhere in the subject line you would create a filter that checks the subject line of every incoming e-mail for the word money and then moves all the mail that meets that key word criteria to the bulk folder.

1. Log in to your e-mail account
2. In the left-hand navigation bar click the word Tools to bring the tab to the front.
3. Click the word Filters to bring up the Incoming Mail Filter window and then select New Filter.
4. In the box next to Filter Name: type in the word you are using to create the filter; in this example the word is money
5. Click Add Filter Condition
6. Choose Subject from the Field drop down menu
7. Choose Contains from the Content drop down menu
8. In the box next to Expression List type in the word you want the filter to look for; in this example the word is money.
9. Click Add to List, this will move the word into the list box
10. Repeat as necessary for any additional words you would like the filter to look for
11. When you have added all of the appropriate words, select the circle next to Match any word (We don't recommend selecting Match all words because this makes the filter too selective.)
12. Click Add Condition
13. At the main e-mail filter page under If above conditions are true, the incoming email will be: choose moved to and BULK from the appropriate drop down menus.
14. Click Save Filter
15. You've successfully created a filter based on a key word.

If you are receiving frequent SPAM messages from a specific e-mail account you will want to create an address filter. There a couple of ways to do this:

Open the email you would like to filter.
In the upper right-hand corner, click on Add To
In the dropdown list, select Block List

OR

Follow the above instructions to create a key word filter, but change the following steps:

Follow the rest of the steps up to the end and you have successfully created an address filter.

When you go to the main E-mail Filter page now you should see a table of the filters you have created. It will list the action you have chosen (Moved to folder BULK), and will show the filter's status as Enabled.

You can also set the Personal Filter Level to high, medium or low and determine where incoming email will be moved to. A high filter setting will filter more email into the folder you've selected. Check this folder frequently for an valid email caught in this filter.

The Help feature provides tons of extra information about the filter tools available and detailed instructions about creating an incoming mail filter.