Computer Requirements/Network configuration: Keene State College provides access to the Internet through the campus network. Each student living in the residence halls will have their own network connection. Students will need the following items to successfully connect to the network: an Ethernet card and data cable for wall jack connections; a wireless card for laptop use in the campus wireless zones; and specific hardware and software elements for optimal network access (see links below).

Contact the HelpDesk at 358-2532 (8-2532 from an on campus phone) if you need further technical assistance.

• Windows



• Mac

Wireless network:

Wireless networks are available in select buildings on campus. Students must have the Cisco Clean Access agent (CCA) and McAfee antivirus installed on their computers to log on to the wireless network. Students will also need to know their NetID (username) and password to log in.

HelpDesk Support: The IT Group HelpDesk offers support for the following items: network connections, on campus telephone service, on campus cable television, KSC provided McAfee VirusScan and ClamXav (for Macs), Cisco Clean Access Agent (CCA), and campus owned media equipment; and limited support for MyKSC and Blackboard. Students will need the services of an off-campus computer specialist for problems including, but not limited to: motherboards, monitors, hard drives, printers, personal software applications, computer peripherals (such as zip drives, MP3 players, gaming consoles), and severe computer virus or spyware infections.