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Exchange 2003 Outlook Web Access

Logging On
Enable Security
Turn on the junk e-mail filter
Set Outlook as a Trusted Site
New Features
Flag an E-mail Message
Out of Office Option
Messaging Options
Reading Pane Options
Spelling Options
Calendar Options
Reminder Options
Contact Options
Recover Deleted Items

Logging on


NetID = your username(e.g., jdoe)
Password = your network password
  1. Premium - high bandwidth or Internet Explorer 5.01 or higher, view graphics. Use this connection on the KSC campus.
  2. Basic - use for low-bandwidth connections or for those using Netscape and versions Internet Explorer prior to 5.01. No graphics will be viewed. There is less functionality than in the Premium version - can't flag a message for follow-up for example.
  3. Public or Shared computer - such as a kiosk or home computer that is shared by family members. The log on time is 10 minutes to assure greater security. This is in case you walk away from the computer and don't log off; it will time you out and clean off the cache.

  4. Private Computer should be used when at your office or at home.

Finish logging on.
The first window to open will be the e-mail messages Reader Pane.
Navigate to view messages by using the drop down arrow next to Inbox text.

There are 3 different ways to view messages in the Reader Pane -

  • on the right side
  • at the bottom of the window
  • or by opening each e-mail message in its own window

Enable Security

Help protect your privacy

Outlook Web Access helps control junk e-mail and SPAM and block links to external content that allows you to become the target of more junk e-mail messages.

Turn on the junk e-mail filter

  1. Select the Options link on the bottom left pane.
  1. Under Privacy and Junk E-mail Prevention, select the Filter Junk E-mail check box.  You will need to scroll down in the Options page to locate this section.

  1. To add or modify e-mail addresses or domains in your junk e-mail lists, see Manage junk e-mail. E-mail from people on your Safe Senders list will never be treated as Junk E-mail. You can include e-mail addresses or domain names on this list. Select Add to shows the Keene domain set as a Safe Sender.

Blocked Senders List: E-mail messages from certain e-mail addresses or domain names can easily be blocked by adding the sender to your Blocked Senders List. Messages from people or domain names on your Blocked Senders List will always be treated as junk e-mail messages, regardless of the content of the message.

Safe Recipients Lists: An e-mailing list or group that you are a member of can be added to your Safe Recipients Lists. Any messages sent to the e-mail addresses or domain names on this list will not be treated as junk e-mail messages, regardless of the sender or content of the message.

Set Outlook as a Trusted Site

To have the full use of added functions/features with Outlook on the Exchange 2003 server, users may need to set the URL as a trusted site. To do this, open Internet Explorer, go to the Menu items and select Tool-->Internet Option-->Security tab. Click on the Trusted Sites icon.

Click on the Sites..button.

Type and click Add.
Once logged in, the bottom right task bar will show the Trusted sites icon.

New Features

The right-click features are enabled through Outlook Web Access 2003.

The New button allows other options than just e-mail.

Flag an E-mail Message

Once an e-mail has been received, you can set up a follow-up Flag. From the Reading pane, where the messages are viewed, click the flag icon to the far right. This sets the message for follow-up by showing a red flag.

When you have completed follow up on an e-mail, select the flag icon again and a check mark appears, indicating you have followed up with the e-mail.


This e-mail shows attached files.

  • To add an attachment, open a new mail message and select the Attachments: button.
  • Locate the file to attach by clicking on the Browse button.
  • Click the Attach button once the file is located then click Close.
  • To Remove an Attached File

    1. To remove an attached file, have the e-mail message open.
    2. Select the Attachments: button.

    1. Click in the check box inside the Current file attachments.
    2. Select the Remove button to delete the attached file.
    3. Click Close and return to your e-mail message.



    You can set an appointment or create a meeting from the same window. Click on the New button, black arrow down and select the Appointment text.

    Type in the Subject and the Location for the Appointment. Set the Start and End time and a Reminder: if you want it. Click Save and Close.

    If this will be a recurring appointment or meeting, select the Recurrence icon and set the pattern option. Change the setting for viewing by selecting view one day, seven days or the entire month. The Calendar only shows one month in the Navigator pane.


    This feature was not supported in the previous version of OWA.
    Users can view Tasks different ways.

    Users can set it to remind you of Tasks. Recurrence can also be set by selecting the Recurrence icon and setting the recurrence pattern.


    You can manage your e-mail messages by using rules to automatically perform actions on incoming messages. After you create a rule, Outlook Web Access applies the rule to messages that arrive in your Inbox. For example, you can automatically forward all messages with AD in the title to the Active Directory folder when they arrive in your Inbox.

    To view your rules, click Rules in the Navigation Pane.

    Notes:  A rule in gray type can't be modified by Outlook Web Access because its conditions can not be interpreted or it does not specify an action to perform.

    A rule in red type contains an error related to the folder you want the rule to move or copy the message to. Select the rule, click Change Rule, and then correct the rule.


     More options are available than before. Make sure to Save and Close after applying new settings.

    • Out of Office
    • Messaging Options
    • Reading Pane Options
    • Spelling Options
    • E-mail Security
    • Privacy and Junk E-mail Prevention - block external content in HTML e-mail messages - indicate safe senders/domains, then block senders/domains
    • Date & Time Formats
    • Calendar Options
    • Reminder Options
    • Contact Options
    • Password
    • Recover Deleted Items

    Out of Office Option

    This feature allows you to automatically reply to incoming email messages that you are currently out of the office and inform them of when you may return. Remember to Save and Close the new settings.

    Messaging Option

    This allows you to customize how many items to display per page and whether you want a notification to slide up from the task bar indicating you have new mail. A sound may also sound when new mail arrives, if this option is selected.  Set your Signature here. This signature resides on the server. Font size and style can be set here. Remember to Save and Close the new settings.

    Reading Pane Options

    This sets how you want to mark items in the Inbox Reading Pane.

    Spelling Options

    This feature is new with Exchange 2003. Spell check can be set to automatically review each email message before it is sent out. Remember to Save and Close the new settings.

    Calendar Options

    You can customize what the Calendar view will show: what day your work week begins and what time can be selected. Remember to Save and Close the new settings.

    To display specific dates in one view

    1. In the daily view, locate the first day in the date selector, and then click it.
    2. Press CTRL, and then click up to six additional days from any month or year.

    Reminder Options

    By default, Reminder Options are enabled. To turn these off, deselect or uncheck the options you want disabled. Remember to Save and Close the new settings.

    To dismiss a reminder:

    • In the reminder, select one or more items, and then click Dismiss. To dismiss all items, click Dismiss All.

    To view the details of an item, select it, and then click Open Item.

    If you don't want to dismiss a reminder, you can set it to snooze. Snoozing closes the current reminder temporarily. After a period of time that you designate (the default is five minutes), the reminder opens again.

    To set a reminder to snooze

    1. In the reminder, select the item you want to snooze.
    2. Under Click Snooze to be reminded again in, use the drop-down list to specify when you want to receive another reminder.
    3. Click Snooze.

    Contact Options

    The default contact options can be selected here. Remember to Save and Close once a change is made. Two options are available. The Global Address List will show all KSC employees who have accounts with Outlook.

    The Contacts list includes any individuals whose email address and personal information you have saved in your Contacts list. Remember to Save and Close the new settings.

    Recover Deleted Items

    Click View Items to view and recover items that were recently emptied from your Deleted Items folder. Recovered items will be moved back to your Deleted Items folder. Restoration of deleted emails will only be available for the previous 7 days.


    Updated: December 4, 2006 KSC Photos on SmugMug Subscribe to the KSC RSS news feed Keene State on Facebook Keene State on Twitter Keene State on YouTube

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