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Technology Essentials on Campus What computing resources are available for students? Should I buy a laptop or desktop computer? What should my computer have in order to connect to the campus network? How soon can I access MyKSC and/or the campus network? Can I use peer-to-peer (P2P) file sharing networks on campus? How is my computer and my privacy protected? Is there campus storage for my electronic documents? What technology is included in my residence hall room? Who do I contact for problems with my computer/phone/TV connections? Work for the IT Group! What computing resources are available for students? Wireless Zones: Ruckus: MyKSC & Blackboard: IT Group HelpDesk: Should I buy a laptop or desktop computer? A personal printer makes it easier for students to print class assignments and other necessary paper work. But the public computer labs in Rhodes Hall and Mason Library have printers and students can bring data stored on CDs or USB flash drives to the labs for printing. Personal file storage space is also available in students' MyKSC accounts, and they can use that to file and access documents from any computer with an Internet connection. What should my computer have in order to connect to the network?To connect to the KSC network you'll need: Hardware:
How soon can I access MyKSC and/or the campus network? Students should check their MyKSC accounts often for e-mail and announcements because faculty and administrative staff use MyKSC to send messages about course registration, tuition bills and other official notices. Can I use peer-to-peer (P2P) file sharing networks on campus for music and other downloads?Distributing copyrighted materials without a license is a violation of the Digital Millennium Copyright Act (DMCA) and the Computer and Network Use Policy (CNUP). Engaging in illegal activities can have legal and financial consequences and these burdens rest entirely on the shoulders of the individual identified by the DMCA complaint. To reduce the ability to illegally share copyrighted materials, using our network tools, KSC 'restricts' network access to and from P2P applications. Legitimate academic exceptions are handled on a case-by-case basis. To help students with their desire to download free music, the IT Group has joined Ruckus, a music discovery service which provides a free, safe and legal option for students to download music and video files. This legitimate online service provides students with an alternative to music piracy. How is my computer and my privacy protected?The IT Group works to secure information systems and the network infrastructure. It is the individual student's responsibility to understand College policies and apply safe computing practices. Your college e-mail, digital files, and personal Web pages are part of a unique digital information environment. This environment creates unique privacy issues that involve federal and state laws as well as College policies. See our Computer and Network Use Policy . Is there campus storage for my electronic documents? No. The IT Group recommends that students store their documents on USB flash drives. Personal file storage space is also available in students' MyKSC accounts, and they can use that to file and access documents from any computer with an Internet connection. What technology is included in my residential hall room? Network Access: Each student living in the residence halls has access to network connections because the rooms are wired for 'a port per pillow'. That means that each student will have access to their own data port. Please note that wireless hubs and routers are not allowed in the residence halls because they are susceptible to interference and create an unsecured network access point. Installing such devices is a violation of the Computer and Network Use Policy (CNUP). Students should read the CNUP to learn what is acceptable network and computer use on campus. Telephone: Each residence hall room is also equipped with one telephone connection. We encourage students to check with their roommates to see who will provide a phone for the room. Cordless phones are not recommended because residence hall rooms are susceptible to interference from other electronic sources (microwaves, computers) and they create interference with the wireless computer network in the wireless zones). We don't recommend using a splitter because there is no guarantee that the splitter will function properly when multiple numbers are associated with a single phone jack. Each on campus student is assigned a unique telephone number and voice mailbox (VMB) account. Students with cell phones accounts should still check their VMB on a regular basis. Cable tv: Residence hall rooms each have one cable TV connection, so students share a TV with their roommates just like the phone. Students must bring a cable ready TV and a coaxial cable in order to connect to the cable service. KSC does not allow cable splitters in the rooms as it violates the College's contract with Time Warner. Splitting the cable connection could jeopardize the contract and continued cable service to the residence halls. To see our campus channel lineup, visit our Cable on Campus website. Who do I contact for problems with my computer/phone/TV connections? The IT Group HelpDesk. We provide support for all of your technology needs including MyKSC, telephone and voicemail, network and Internet, McAfee and CCA software, tv cable, media services and more. Visit the HelpDesk web page for more information or call 358-2532, or stop by our office on the 2nd floor of Elliot Hall room 243. Work for the IT Group! The IT Group offers a range of work and learning opportunities for students, including work experience as a Public Lab Monitor, HelpDesk Support Technician, Network Services Student Technician or a Media Event Support Technician. Working for the IT Group provides students with business skills and real-life work experience that can be listed on their resume. We encourage students interested in any of these work opportunities to call the HelpDesk or visit this web site for more information. |
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Student Technicians