The guide below is designed to provide basic information on what IT Services are offered at Keene State College and how best to get more information and or arrange for these services.
Service
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Specifics
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Contact: Person, Website, Email, Phone
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| Getting Started: Office Computers (or Laptops), Software and Printers |
| IT Group HelpDesk |
The HelpDesk is dedicated to the distribution and support of standard technologies used by employees of Keene State College - including desktop computers, major applications, telecommunications equipment, media services and access to the campus network.
Elliot Hall, 2nd Floor, Rm 243
8 a.m. - 9:00 p.m. Monday - Thursday
8 a.m. - 5:00 p.m. Friday
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HelpDesk, 358-2532
HelpDesk
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| Computers |
All KSC employees are provided with access to a computer workstation. Full-time tenure track faculty are given the option of selecting a desktop or laptop and a Mac or PC. Adjuncts are provided access to workstations located in designated adjunct offices. |
HelpDesk, 358-2532
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| File Storage |
P Drive (personal drive) and Q Drive (group drive) are secure drives on the network where you can store your information. |
Central File Storage
Personal Drive Information
Group Drive Information
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| Printers |
Network printers are deployed for each department, upgraded on a 5-year cycle, and supported by the IT Group. Personal printers may be purchased using departmental funds and are not supported by teh IT Group. |
Printer Specs |
| Getting Started: Network/Internet Access |
| Wired and Wireless Network Access |
Each building on the Keene State campus is connected to a fiber network that provides fast Internet access. Laptop mobility and wireless local area network (LAN) access is available on campus. |
Wireless Zones
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| Getting Started: Email |
| Outlook and Entourage |
All KSC employees are assigned email accounts. You can access your email account on campus through Outlook and off campus through the web using Outlook Web Access. The HelpDesk (358-2532) can provide you with your NetID and password. |
HelpDesk, 358-2532
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| Getting Started: Telephones |
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Most employees have access to their own phones, Voice Mailbox and Personal Business Code for making long distance calls. |
HelpDesk, 358-2532
Full Instructions
Quick Reference Guide
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| Security & Privacy |
| KSC Safe |
All faculty and staff should have a general knowledge of the College's password policies and the Computer and Network Use Policy; knowledge of local, state, and federal laws concerning copyright and other digital information based topics; and general knowledge about how to use the Internet and everything it offers in a responsible manner. |
KSC Safe |
| Faculty: Use of Technology in the Classroom |
| Media Enhanced Classrooms & Media Services |
Many classrooms are Media Enhanced. They contain a podium, a VHS/DVD player connected to a data/video projector, and speakers for audio presentations. KSC maintains a satellite dish for down linking satellite programming. CTV is a cable TV Network which includes Channels 63 through 78 used for campus programs.
The IT Group has portable carts with data/video projectors or VHS/DVD players for faculty requiring instructional technology in classroom spaces that do not have the permanently mounted projection systems. Visit the Media Resources web site for a complete list.
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HelpDesk, 358-2532 |
| Availability and Use of Computer Labs |
| General Information |
The IT Group supports public computing labs & specialized computing labs. Together, these computing labs make approximately 500 computers accessible to students. |
HelpDesk, 358-2532 |
| Installation and Funding of Special Use Software on College-Owned Computers |
Keene State College provides the faculty and staff with a standard set of software for general use, and provides the same software for academic use in the public and specialized computer labs. "Special use" software packages are also made available to faculty and students in the academic computing labs as necessary, and according to the needs of a School or specialized on the KSC campus. |
Guidelines for Special Use Software
Special Use Software Request Form |
| Course Management |
| Course Management System |
The college uses the most popular easy to use web based Blackboard Learning System for course management. You are able to manage and share content, perform online assessments, track student progress, make assignments, and conduct virtual collaboration. |
HelpDesk, 358-2532 |
| CELT - Center for Engagement, Learning and Technology - Academic Technology Assistance |
| Academic Technology Specialists |
The Center for Engagement, Learning and Teaching will provide resources and experience to support deeper learning, effective teaching, and community and professional engagement at Keene State College. You can also visit the training web site for a schedule of workshops and up-and-coming Training opportunites. |
CELT - Academic Technology Specialists |
| Student & Course Information |
| WebAdvisor |
Information on your advisees and their majors, latest class rosters, and links to other useful information are available through Faculty WebAdvisor. |
WebAdvisor Access for Faculty |
| What's coming in the future? |
| IT Plans & Projects |
Information technology exists to help the College realize its mission - and values-related strategic goals through a portfolio of services, and the IT Group is accountable for responsible stewardship of a reliable and sustainable technology infrastructure. In order to best direct information technology resources to meet these goals there has been developed a (5) year long range plan, a working planning process, and a Fiscal Year plan. |
IT Plan |
| Campus IT Planning & Progress Review |
The College Computer & Information Technology Committee (CITC) is the body charged with planning and reviewing the progress of technology implementation on campus. The CITC is comprised of 10 voting members from Academic Affairs, Finance and Planning, Student Affairs, faculty, and student representatives and ex-officio member, Laura Seraichick, CIO. |
CITC |
Student Technicians