There are plenty of reasons that a faculty or staff member would need to request a service from the HelpDesk, so we've made a quick list of request forms for you.

Important to note: Certain request forms must be completed by budget managers. Each form has instructions at the top and will state if the request is the responsibility of a budget manager.

• New Employee NetID/Network Access Request Form



• Guest NetID Request Form



• Departmental Email Account Request Form



• Request a Datatel Account



• Request a NetID for Individuals without a direct affiliation with KSC living in campus housing

• Request to Activate, Deactivate, or Add a New Data/Phone Line



• Request to Move Computer, Printer, Phone



• Request to Move a Department or Large Group



• Data restore/recovery



• Q (Group) Drive folder



• Q Drive: student worker access



• Workstation access: student worker



• Remote Access Solution



• Firewall Rule Exception Request Form



• Workstation Installation Request Form



• Computer Loaner Request Form

• Request for Office 2007 Installation



• Special Use Software in Specialized Labs

• E-mail (Outlook/Entourage) account for faculty/staff



• E-mail forwarding



• E-mail (Outlook) account for student (This is specifically for students with departmental job responsibilities who may need a keene.edu e-mail address.)



• Outlook public folder request

• Long-distance Personal Billing Number (PBN)



• Voice mailbox



• Request to Activate, Deactivate, or Add a New Data/Phone Line



• Blue Light Phone Repair Request



• Request to Move Computer, Printer, Phone

• MyKSC Announcement

• Media Equipment Requests