Faculty/Staff IT Services
The HelpDesk is dedicated to the distribution and support of standard technologies used by the employees and students of Keene State College - including desktop computers, major applications, telecommunications equipment, and access to the campus network.
Elliot Hall, 2nd Floor, Rm 243
8 a.m. - 9:00 p.m. Monday - Thursday
8 a.m. - 5:00 p.m. Friday
Overview of Faculty/Staff Services
Computing Resources
Workstation and Printer Upgrades, Network Drives (P&Q) Data Recovery, Wireless, Office 2007, Special Use Software, More...
KSC Safe
Passwords, Privacy, Spyware, Malware, SPAM, more...
Email
Outlook, Entourage (Mac), Baraccuda SPAM Firewall
E-Services
Blackboard, Datatel, Webadvisor
Media Resources
Classroom media, Video Conferencing
Telephones
Telephone Survival Guide, Long distance, more...
User Responsibility
Computer and Network Use Policy, Local/State/Federal Laws
Request Forms
Network folders, Student Worker Access; and Phone, E-mail, and Network Services, more...