Frequently Asked Questions
Academic Support Services
Registration, Schedule Adjustment
How do I log on to MyKSC account?
Click on Your New MyKSC Account and E-mail Address.
I'm having trouble with MyKSC; what do I do?
On the KSC web page, click on Student Life, then on MyKSC and if the help you need is not there, call the Help Desk at (603) 358-2532.
How do I verify enrollment for medical insurance purposes?
Request an enrollment verification from the National Student Clearinghouse. Current students may access the service by logging into his or her MyKSC account at http://prod.campuscruiser.com/q?pg=home_welcome&cp=160" and choosing the Degree/Enrollment Verification link located in Student Services.
How do I verify enrollment for ski pass verification?
Request an enrollment verification from the National Student Clearinghouse. Current students may access the service by logging into his or her MyKSC account at http://prod.campuscruiser.com/q?pg=home_welcome&cp=160 and choosing the Degree/Enrollment Verification link located in Student Services. Contact the Registrar's Office if you encounter a problem.
Where do I go to get official copies of my transcript?
Request an official copy of your transcript by completing and submitting a request online from the National Student Clearinghouse. Current students should request a transcript at: http://prod.campuscruiser.com/q?pg=home_welcome&cp=160. Alternatively, current students may access a list of courses completed at Keene State College from your MyKSC account. Former students/alumni should request a transcript at: https://www.studentclearinghouse.org/secure_area/Transcript/login.asp?FICEcode=00259000.
How do I change my address?
Change of Address forms are located in the Academic & Career Advising lobby and the Registrar's Office or online at www.keene.edu/registrar/forms/addresschangeform.pdf.
What is CLEP?
Where can I register for the CLEP test? The College Level Exam Program are tests in subjects taken at the college level and most are worth 4 credits upon passing. The exams are 90 minutes long and cost approximately $60. A sample of the CLEP test can be downloaded from the College Board web site at www.collegeboard.com. The phone number is (800)257-9558. Information on the CLEP test, and applications can be found in Academic & Career Advising. KSC is not a test center, but there are centers located nearby.
How do I declare my major?
Declaration of Major forms are located in the Academic & Career Advising lobby. Complete the form and meet with the chair of the department to be assigned an advisor and return the signed document to the Academic & Career Advising front desk.
If I have two majors, do I have to take Integrative Studies courses for both my majors?
Intergrated Studies Program (ISP) requirements need to be completed only once. Specific requirements for a major must be completed. Refer to program planning sheets available at www.keene.edu/aca/pps.cfm, the catalog for the year you entered KSC or from staff at the Academic & Career Advising front desk.
What is the difference between a dual and double major?
A dual major is one degree with a minimum of two majors such as a BS Elementary Education/Sociology (one Decalaration of Major form). A double major is two degrees in two majors. For example, a BS in Elementary Education and a BA in Sociology (two Declaration of Major forms).
Do I have to have a minor?
Several majors require a minor, but most do not. (Refer to program planning sheets which are available at www.keene.edu/aca.pps.cfm, your catalog for the year you entered KSC or staff at the Academic & Career Advising front desk to determine if your major requires a minor.
Do I have to declare my minor the same time I declare my major?
Do I need an advisor signature to add a minor to my Declaration of Major form?
How do I choose an advisor?
Go to the department chair of the discipline you wish to major in and request an advisor, or ask the advisor of your choice.
How do I find out who my advisor is?
Students with an intended major meet with the department chair. Undecided students will be assigned an advior in the Academic & Career Advising office. If you are unsure of what intended major the college has on record for you, check your record via MyKSC or ask at Academic & Career Advising front desk. To change your intended major you may pick up a Change of Intended Major form in Academic & Career Advising lobby.
Can I change my advisor? How?
Yes, by completing a Change of Advisor form available in the Academic & Career Advising lobby.
How do I know what requirements I need to fulfill?
How do I know if I need a Math course? A language course? This information can be found by using program planning sheets or by consulting the catalog for the year you entered KSC. Program planning sheets are available at www.keene.edu/aca.pps.cfm or at the Academic & Career Advising front desk.
What is a program planning sheet?
A program planning sheet is a list of the courses and requirements for a particular major (and minors) including Integrative Studies Program (ISP) requirements, major courses, and total number of credits needed to graduate with a degree in that major. Program planning sheets may be found at www.keene.edu/aca/pps.cfm or at the Academic & Career Advising front desk.
Do I have until Monday or Friday of my seventh week of the semester to resolve my grade of Incomplete?
I got an XF on my grade report and I never went to class (or I thought I withdrew from the class)- what do I do?
Contact the Registrar's Office for assistance at 603-358-2062.
Can I take Geography to meet my physical science requirement?
No, Geography is a Social Science. However, you can take Geology, to meet your physical science requirement.
Academic Support Services
I'm on academic suspension… what do I need to do to return?
You need to prove that you can raise your grade point average. You can take courses at KSC (up to 8 credits through the Continuing Education office) or elsewhere, and apply for readmission (forms available at Admissions Office). You have the option to be readmitted under Continuation or New Start-check the catalog for more information.
What happens if I get on academic probation?
Students on academic probation are required to raise their GPA to the required minimum GPA of 2.0 in the two semesters (consecutive) following the semester they were put on probation. Some students achieve this by using the college's retake policy for a course which they received a grade of CD or lower.
What is the Retake Policy?
The Retake Policy allows students to retake a course and use the new grade to replace the original grade. This provision can be used only once per course.
What happens if I don't get my Grade Point Average up to the required minimum of 2.0 after one semester on academic probation?
If you do not get your GPA up to the required minimum after one semester, you still have another semester to raise your GPA to the minimum. It is suggested that you make an appointment with your advisor, or an advisor in the Academic & Career Advising office, to discuss your second semester schedule.
How do I get a tutor?
Tutors are available through Aspire. Also, many classes have Supplemental Instructors for their class. They hold study meetings and can also be contacted for individual help.
What is a Supplemental Instructor?
A Supplemental Instructor, or SI is a student who has taken a course previously, received a B or better in the course and is approved by the course instructor to help "tutor" students either in a group or individual setting. Talk to your professor or the staff at ASPIRE to find out if SI's are available in a course for which you seek assistance.
What does Aspire do? Who can use them?
Provides support services for first generation college students, students from low-income families, and those with disabilities. Aspire coordinates tutoring for students, the supplemental instruction program and provides workshops on matters such as study skills and time management, which are open to all students.
Where is the Office of Disability Services?
To the left of the front desk in the Academic & Career Advising Lobby, down the hallway. If you have a documented disability, contact the office for information on accommodations and support.
Registration and Schedule Adjustment
Where do I get a copy of my schedule?
Use your account on MyKSC. Log in and use the 'Student Services' tab at the top of the page.
Do I need a signature to drop a class?
No, you do not need a signature from the instructor to drop a course during the Schedule Adjustment period. In fact, you can drop the course online: MyKSC > Student Services > Registration > Drop a Section.
Do I need a signature to Withdraw from a class?
The Course Withdrawal period begins immediately following the conclusion of the Schedule Adjustment period. You may withdraw from a class online by going to MYKSC > Student Services > Registration > Drop A Section.
What's the last day to Withdraw from a class?
Students may withdraw from a course through the end of the 11th week of the semester. Please check the College's Academic Calendar (e.g., in KSC Catalog) for the specific date. A "W" will appear on your transcript, but will not affect your grade point average. Note that withdrawing below full time status (12 credits minimum) may have an impact on your financial aid and/or your insurance coverage.