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Student Loan Collector

Posted 2014-02-21
At a Glance –

Windham Professionals
380 Main Street
Salem, New Hampshire

Job Type:
Job (Full-Time)

Job Location:
Salem, New Hampshire

Benefits Administrator
Client Services Representative
Compliance Analyst
Project Coordinator/Business Analyst

Job Description

Why Work at Windham!
Top Pay for Top performers! Hourly rate plus bonus based on experience
Bonus Potential While in Training
Monthly Uncapped Bonus Structure
NEW Referral Bonus Opportunities
Sign -On Bonus Opportunities
Flex Scheduling
401(K) Match and Profit Share Potential
Health, Vision, Dental
Long-Term Disability, Short-Term Disability
AD&D Insurance

If you qualify as an Elite Collector, you have the opportunity to enjoy top pay and incentives!
As a Collections Associate, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers.
As a Collections Associate you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as a Collections Associate will include:
Reviewing accounts on a daily basis and maintaining all work queue and desk assignments
Contacting borrowers via telephone to attempt debt collection
Establishing borrower location and contact information via skip tracing if necessary
Establishing borrowers ability and willingness to pay and identifying the appropriate repayment program/options available to them
Tracking and reporting all account information into computer through our collections system
Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner
Meeting or exceeding all daily, weekly and monthly production goals
Understanding and following all federal and state laws with regards to collections policies and procedures
Ability to work 5 days per week, to include 2 evening shifts (up to 10:00PM), as well as 2 Saturday and or Sunday shifts. Weekend hours may vary.
Passing annual required compliance testing
Performing other duties and special projects as assigned by management

As a Collections Associate, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.
High school diploma or GED
1 year of collection experience preferred, but not required
Basic proficiency with Microsoft Office and data entry
Basic math skills
Sales, telemarketing or call center experience a plus
Bilingual is a plus

Salary: Dependent on Experience

Please apply online at

Hours: Full-Time
Type: Job


Christine Hassard

Company Description

collection agency providing exceptional service and Cuperior recoveries since 1982

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Local, regional, and national companies and organizations as well as private families wish to recruit you for various openings. These range from part-time positions for pay while you are in school; summer jobs for either experience or pay; internships related to your field of study (paid and unpaid; as well as career opportunities when you are ready to graduate.

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Academic and Career Advising Office
Elliot Center
229 Main Street
Keene, New Hampshire 03435