Student Loan Collector
Why Work at Windham!
Top Pay for Top performers! Hourly rate plus bonus based on experience
Bonus Potential While in Training
Monthly Uncapped Bonus Structure
NEW Referral Bonus Opportunities
Sign -On Bonus Opportunities
401(K) Match and Profit Share Potential
Health, Vision, Dental
Long-Term Disability, Short-Term Disability
If you qualify as an Elite Collector, you have the opportunity to enjoy top pay and incentives!
As a Collections Associate, you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers.
As a Collections Associate you will interact with borrowers in the negotiation of collection of defaulted or delinquent debts on behalf of our clients, which will involve skip tracing and establishing contact with borrowers. Your specific duties as a Collections Associate will include:
Reviewing accounts on a daily basis and maintaining all work queue and desk assignments
Contacting borrowers via telephone to attempt debt collection
Establishing borrower location and contact information via skip tracing if necessary
Establishing borrowers ability and willingness to pay and identifying the appropriate repayment program/options available to them
Tracking and reporting all account information into computer through our collections system
Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner
Meeting or exceeding all daily, weekly and monthly production goals
Understanding and following all federal and state laws with regards to collections policies and procedures
Ability to work 5 days per week, to include 2 evening shifts (up to 10:00PM), as well as 2 Saturday and or Sunday shifts. Weekend hours may vary.
Passing annual required compliance testing
Performing other duties and special projects as assigned by management
As a Collections Associate, you must be energetic, assertive, charismatic and able to easily handle rejection. You must also be ambitious, driven and assertive. This position requires excellent verbal interpersonal negotiation communication skills. You must also be highly detail oriented, organized and able to multi-task.
High school diploma or GED
1 year of collection experience preferred, but not required
Basic proficiency with Microsoft Office and data entry
Basic math skills
Sales, telemarketing or call center experience a plus
Bilingual is a plus
Salary: Dependent on Experience
Please apply online at www.windhampros.com
collection agency providing exceptional service and Cuperior recoveries since 1982
Academic and Career Advising offers no guarantees about any position posted through this web site and is not responsible for any aspect of resulting employment. Listings on this page do not constitute Keene State College endorsement or affiliation. Students are responsible for gathering all necessary information about the position and the employer.
Local, regional, and national companies and organizations as well as private families wish to recruit you for various openings. These range from part-time positions for pay while you are in school; summer jobs for either experience or pay; internships related to your field of study (paid and unpaid; as well as career opportunities when you are ready to graduate.
Contact Academic and Career Advising
Academic and Career Advising Office
229 Main Street
Keene, New Hampshire 03435