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Call Center Sales and Support Agent

Posted 2014-02-21
At a Glance –

Florelle, Inc
150 W. 28th Street
New York, New York

Job Type:
Job (Part-Time)

Job Location:
Peterborough/Jaffrey NH

Job Description

This job can be a lot of fun for the right people. You need to have the "gift of gab" and be able to connect with people easily over the phone. We are looking for people who LOVE TALKING-- talking to people about their lives, their events and their colors/design. You will be guiding them in the design and creation of a centerpiece for their wedding or baby shower. While you are not an event planner per se you need to be able to think like one and help customers plan their event with our product in mind. The Call Center Sales and Support Agent is responsible for taking inbound / outbound sales calls for existing and prospective customers, handling customer inquiries, general customer service calls and inbound and outbound sales in a courteous and professional manner while providing the highest level of customer service and sales effectiveness in a dynamic change-based environment. You must provide responsive and competent telephone support to customers in the areas of color and design and handling general customer inquiries, generating sales through retention, acquisition, reactivation, and/or upsell across both inbound and outbound campaigns.

Love of people and color.
Ability to work independently & still take direction/coaching.
Great phone personality & proficient telephone communication is essential!
No fear about calling strangers and striking up new conversations
Skill in providing an exceptional customer experience required!
Ability to work independently with solid time-management and organization skills.

Motivated by opportunity and commissions IN ADDITION to base wage --Make up to $15 per hour.

We want to know more about you-send your resume to AND We also need to hear your voice. SO instead of a cover letter call us at 877-818-9630 tell us why you think you would be good for this job.

Hours: Part-Time
Type: Job


Kennith Banchick

Company Description

Florelle, Inc is centerpiece supplier for consumer events setting up a satellite office in the Monadnock Region of NH (Jaffrey/Peterborough). We have a main factory/office location in New York State.

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