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IT Intern

Posted 2014-01-22
At a Glance –

Clarke Distributors
472 Winchester Street
Keene, New Hampshire

Job Type:
Job (Part-Time)

Job Description

Summary: Proficient in installing, configuring, and maintaining desktop computers and related hardware and software; Experienced in Windows-based operating systems and applications including MS Office Suite; Working knowledge of Active Directory and basic network troubleshooting skills; Formal technical education (A+, MCDST) is a plus.

· support the IT Manager in the maintenance of hardware, software and other systems.

· Perform website updates / maintenance

· Assist with current projects

o Pocket PC inventory / Refurbish / sale

o Goggle Apps migration

· Software/Hardware inventory on all company computers and devices

o Remove unwanted software / malware

o Ensure system updates are applied

o Verify backups are running correctly

o Remove outdated printers / add new ones as needed

o Recommend system modifications and process improvements to reduce user problems and increase user productivity.

· Provide Level I / Level II support for internal helpdesk calls

o Provide up to Level II support for problem tickets and logs, using current helpdesk system, include clear and concise problem descriptions and/or resolution comments when either closing the support ticket or referring to next level support.

o Troubleshoot issues with equipment like printers, computers and servers.

o Run software updates backups when requested

o Use Go To Assist for remote troubleshooting

*Exhibit strong customer service and communications skills

This position is set for 15 hours/week at $10.00/hour

Hours: Part-Time
Type: Job


Marcy Frink

Company Description

Clarke Distributors

Clarke Distributors is the leading multi-brand distributor of premium beer in the New Hampshire markets we serve.

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