Customer Service Representative #13E-83
As a member of the branch team, helps maintain exceptional customer service standards while promoting and offering bank products and services, as they coincide with customer need. Responsible for addressing and resolving a wide range of customer inquiries in an efficient and accurate manner. Processes teller and service related transactions with accuracy, in accordance with policies and procedures. Adheres to security measures and controls in accordance with established standards, to minimize potential loss. Provides superior quality customer service and a positive experience for customers.
*High school diploma or GED equivalent.
*Minimum of 1 year customer service and/or banking experience.
*Sales experience preferred.
*Excellent listening & communication skills are necessary.
Organizational, interpersonal and customer relation skills.
Ability to function in a fast paced, ever-changing environment.
Problem solving/decision making skills.
Working knowledge of banks products and services preferred. PC skills.
NBT Bank offers an environment that recognizes talent and encourages teamwork. A competitive benefits and compensation package including base salary and bonus are offered.
Please see our website at www.nbtbank.com for more information on our company.
EOE M/F/D/V Pre-employment drug screenings and criminal background and credit checks are completed on the final candidate selected for a given position.
To apply go to:email@example.com
Please not the job # and position you are applying for.
We are an independent community bank based in Norwich, N.Y. We have been in business since 1856, and are proud of our heritage of building long-term financial relationships. NBT Bank operates from 125 offices in upstate New York, northwestern Vermont, western Massachusetts and southern New Hampshire. In northeastern Pennsylvania, our Pennstar Bank division has 32 offices. Our customers have the added convenience of numerous ATMs in the communities we serve. We also provide many services online.
NBT Bank offers a wide range of financial products and services to help meet a variety of needs. We strive to ensure that our customers receive the highest level of service. For us, there is no finish line when it comes to customer service. Our personalized approach distinguishes us from our regional and national counterparts. Our focus on providing innovative products and services sets us apart from other community banks. Generations of customers have looked to us for safety and stability.
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Local, regional, and national companies and organizations as well as private families wish to recruit you for various openings. These range from part-time positions for pay while you are in school; summer jobs for either experience or pay; internships related to your field of study (paid and unpaid; as well as career opportunities when you are ready to graduate.
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